Gulf & Basco Company

The windows are nice, but one of them cracked. It took 3 ½ months for them to have our window replacement ready. We had to make a myriad of phone calls to this company while they just gave us the run-​around. They finally had the replacement window ready, but it turned out that it was the wrong window. UNBELIEVABLE. They had all the information they needed, took such a long time, and they STILL got it wrong. This company truly lacks intelligence, courtesy, and any sense of morality. How is this place even a business? In the end, we got our window replacement. I was so close to reporting this company to the Better Business Bureau. Feel free to look at other reviews of Gulf and Basco online… no one is a happy customer. Sure, their windows may be cheaper than other companies’, but their customer service doesn’t make it worth it at all.