Galleria Oaks Apartments

(I do not work at the office nor did they bribe me to write this review, if you need to contact me to verify you are more than welcome to!)
I had read all of the reviews on Unilocal regarding this apartment complex before I moved in, had my concerns and then realized that most of them are just people venting about a bad experience they have had, which, let’s be honest, it happens everywhere.
I have yet to have any issues with the apartment, parking garage or the staff.
APARTMENT:
I absolutely ADORE my apartment; not only is it the perfect size but also reasonably priced considering the location. The floor plan is very convenient and spacious with tile and wooden floors. I LOVE the 8ft mirrors as the closet doors (kind of what sealed the deal for me) as well as the convenient laundry room. (with brand new washers and dryers by the way) I honestly have no complaints regarding the apartment itself at all. (And I am an extremely picky person when it comes to living arrangements). I have never had my water turned off for repairs or any problems with the water pressure, nor have I seen brown smelly water as stated in a review.
PARKING GARAGE:
I have read several reviews complaining about parking. I have never had a problem finding parking (I usually find a spot right in front of my apartment), nor have I had a problem with anyone vandalizing my car (and I leave things in my car all the time). They also recently power washed and painted the parking garage, which is fantastic! I have also seen people complain that you only get one parking sticker per bedroom. I think that is fair: this has ensured that the people who actually live there can easily find parking. I have had my boyfriend park on McCue and, again, nothing happened to his car. If someone wants to break into a car they will, regardless of where you are parked. (Visitors are more than welcome to park in the garage, they just have to be out by 8PM)
STAFF:
The staff at Galleria Oaks have made the transition not only smooth but also extremely enjoyable and convenient. They have gone out of their way to accommodate me and my ridiculous requests. They are more than understanding regarding any issue and will definitely go out of their way to make sure you are taken care of, specially Mary! She is exceptional! She has gone above and beyond to accommodate me on several occasions.
I absolutely love this place and the neighbors I have gotten to know. If anyone has written a bad review, it isn’t because this is a bad apartment complex or the staff is not competent, it is most likely because they are exaggerating an inconvenient experience with vindictive intent.(that’s fine, they are more than entitled to their opinion)
I’ve had inconvenient experiences here as well, for example, setting up my internet was a pain, however, Mary was there in a flash every time I called to complain and walked me through it until it got resolved.
*** Apartments here do not last! Get in while they are available!***

Do not move in here. The units are old, small and disgusting. Rent is going up and it’s not worth it. Terrible water problems. Brown smelly water and low water pressure. I have lived here 2 years and they have turned off the water for repairs all day, at least 10 times. And it’s still terrible.
Basically no visitor parking. Guests must park on dark McCue street and then walk all the way to the front gate on Richmond. Sometimes the street is full and there is NOWHERE to park. If you let guests in the parking garage even for a minute, they are trapped. Gates do not open to let cars out without clicker. It’s so stupid.
Awkward lease terms. 7 months. 13 months. Total crap. They said you get out of your lease by paying a reletting fee without a problem, no credit marks. I was so ready to get out of this place that I paid the reletting fee (75% of one months rent) so they could find a new tenant, to allow me to move out early. I paid the fee and they said there’s no guarantee they will find someone blah blah blah, and you also forgo your deposit in this situation.
So they found someone and we agreed on a move out date around middle of month. Then they made me pay full months rent even though I had only 11 days left to live there, saying they will prorate it back after I move out and new tenant moves in. Total bullsh*t. They already got a reletting fee, my deposit, and they’re holding half a months rent for no reason. F*cking greedy bastards.
I hate this place. It is nasty old broken down, and they will gouge you for every penny you have.

Using the cliché’ «bang for your buck» adage you can’t beat the place. I loved the 3 years that I lived there and can verify that the maintenance is swift, the parking sucks, the management is never a problem if you aren’t a problem for them. In fact I raised concerns about the parking (inside the garage) in a respectful and proper manner and the issue was resolved. Granted it has been described as Melrose Place, it’s good to have some interaction with your neighbors. Who cares if you hook up with one of the residents on property and people know your business. It’s called accountability, don’t take those last 7 shots before you decide to give people something to gossip about when you come home at 3:30am, hop the fence and have your own early morning pool party.
If you are a shy, introvert type that likes your peace and quiet… don’t let them show you in any of the Apts around the pool. I promise you that starting a little before noon on any given nice pool day, people are going to start enjoying the pool area and it’s not going to play well with your hangover, midday meditation or whatever activity you do in your cave. You are going to be resentful, the pool peeps are going to «that apartment» you, and ultimately you will be driven further into seclusion and potentially become crazy.
If you decide you want to be pool friendly, might I recommend not being «too pool friendly» cause then everyone wants to use your ice machine, drink your alcohol, use your public restroom, or whatever convenience that it offers. I recommend apartment 126 it’s in a great spot in relation to the pool, hot tub, «light parking» side of the garage, and the sun doesn’t beat down on your door or window. Any of the 120’s on the first floor are legit.
The Internet is a little slow and the technical response to problems is…“well my momma told me if I didn’t have anything nice to say, don’t say nuttin at all.” I went with DSL as a back up for those times I had problems. When it works however, it works okay. Still 4 stars for value, personality, location overall for the property.

I moved to Galleria Oaks after college and lived there for 11 months. I did extensive research on apartments in Houston (
is a good and reliable resource), and Galleria Oaks had a fairly high recommendation rate of 67%. 67% is high when compared to newer apartments that have recommendation rates in the 20s. For the most part, I enjoyed my time there. The apartment has awkward lease terms: 7 months, 11 months, and possibly one more that I don’t recall. Unsure of how long I wanted to stay there, I signed the 7 month contract. When my lease was up, I went on a month-​to-​month basis, which increased my rent by $ 150.
I had a 1 bedroom apartment in a quiet part of the complex. When I first moved in, I didn’t have a microwave, but I specifically remembered the leasing agent telling me during the walkthrough of the model that either (a) my unit would come with a microwave or (b) I could have a microwave if I requested it. I requested one within days of moving in, but it took TWO MONTHS to receive! My lease agreement also stated that I would have a washer and dryer in unit. When I arrived, there was no washer and dryer! The leasing agent told me they would order one for me, which also took over two months to receive. They did, however, give me a pre-​loaded laundry card to use in the meantime. I only used it once — it was such a hassle to haul my laundry to the other side of the complex.
Galleria Oaks is a complex of pretty much one-​bedroom apartments. There are very few two-​bedroom apartments. If you are a couple living in a one-​bedroom apartment, guess what? One of you has to park outside the complex on the dim-​lit McCue Rd and risk getting your car hit by incompetent parallel parkers or broken into. My boyfriend always parked on the street when he came to visit and has found scrapes from what appeared to be a car whose owner decided to parallel park head-​first. Never was his car broken into though.
Now about the unit itself. You’ll get about 650 square feet for $ 750 — $ 800. Not a bad price. Some units come with tile and laminate, some with all tile, and some with all laminate. Good for those with allergies! Since my unit was on the second floor and the building slopes at a slight angle on one side (by design), the exterior wall in my unit was also angled. It’s hard to explain, but it doesn’t form a 90 degree angle like it should. Also, the water is sometimes brown and disgusting. I have had to run the water for a good 10 minutes to get it to turn clear.
One positive about Galleria Oaks is that they take care of all your bills for you, meaning you don’t have to call the cable company, electricity provider, etc. to set up your utilities. When I lived there (September 2007 — July 2008), my electricity bill was always really low, consistently in the $ 30 — 45 price range. The reason for this was the apt locked in a rate of like 8 cents per kwh 3 years ago. However, the last one or two months of my stay, their contract ended and they were going on a month-​to-​month basis with a rate of 24 cents per kwh! They never warned the residents of this change, so I was shocked to see my electricity bill skyrocket to the mid $ 100s. They also have T3 internet for $ 47 a month, which has been known to go out occasionally. Cable TV is $ 22 a month with TVMax, although you are not obligated to receive cable service through the apartment.
Maintenance occurs quickly here, which is one thing I really appreciated. My a/​c broke in the middle of the summer, but they sent repairmen to fix it within 1 or 2 days.
The leasing agents are nice, but they all live on the premises, and thus try to know everybody’s business. It was like Melrose Place.
Moving in and out of this place was a hassle. UHauls will not fit in the low ceiling garage. Therefore, you have to park the moving truck outside the complex and possibly walk a considerable distance to and from your unit.
Having said all this, Galleria Oaks is usually at 100% occupancy, which says a lot. I have even heard there is a waiting list to live here.

This complex is one of the Walden Internet Villages. The name of the complex is Galleria Oaks. I never lived here… my ex boyfriend did. But that’s not why I’m giving it a bad review! The bad review is because my car got broken in here. Along with that, I saw numerous other cars that got broken into (both in the gated garage and outside on the street). The tenants do not pick up after their dog poop. There is very minimal visitor parking. The units don’t even come with microwaves!!! If you’re going to live in the Galleria area, live somewhere else!!!