Fix Your Phone

I’d give it a 3.5 but we’ll round up and be nice since Unilocal won’t let me select that.
PROS
*Inside the loop
*Same day fast service. They can get the part delivered within 1 – 2 hours then install it in 1 – 2 hours. If you call them early, they may even special order the part before you come in so you don’t have to wait for the vendor to deliver it.
*They seem easy to work with for special requests. I didn’t have to go to their location to get a repair estimate document for my 3^rd party insurance for prior authorization approval. They just emailed it to me when I described my problem. Also, they didn’t require my to turn off the password on the phone (I’m paranoid!).
CONS
*The midtown location is pretty sketchy. I was kind of worried about leaving my $ 900 phone there. It’s in a closet inside a carwash shack. There was no sign outside and the only sign was inside the carwash shack. Maybe the Upper Kirby location looks better.
*They charged $ 50 more than the manufacturer to fix. Of course, the manufacturer is slower and farther from me.
*When they replaced my screen, they either cut or didn’t reattach a cable so my buttons didn’t work. I had to wait an extra day for them to fix the situation. To be fair, they took the initiative to buy and install a free screen protector for my trouble.
I’d probably go back again for a broken screen but I’m not so sure for anything else. I got the impression they mostly specialized in iPhones (which I don’t have). I would have gone to my manufacturer’s repair location but they’re outside the loop and notoriously slow.

The lady who fixed my phone was super helpful and went out of her way to help. She even let me come in on a Sunday to repair my ipad. As an added bonus, I received a discount for checking in and paying cash (so two different discounts). As far as the repair job, everything looks and works well except the home button kind of sticks, but it’s not terrible. I would recommend and go back if I have to, but hopefully I won’t need it.

Wonderful customer service! Cracking an iPhone screen is expensive and annoying. However, this place was quick, professional, and comparatively reasonably priced. So, for a task that is not very fun, this place made it pleasant!

Great place. Friendly quick service at a great price. Definitely a lot cheaper than buying a new phone. Knowledgeable staff gives you confidence that your device is in great hands.

Very knowledgable and friendly! My iPhone 6 case was popped open from dropping it & Ce was able to save me $ 200 to replace the back panel by bending it back to pop in… Very conveniently located on 59 south feeder between Shepard & greenbrier. Very fast repairs as well! I highly recommend them if you are looking for phone repairs or to buy/​sell your phone! Thanks again Ce for all your help!

This place is highly recommended great customer service and affordable pricing for iPhone repair! Repair service is fast!

What a life saver! Got my iPhone 6 fix and look brand new again! Thanks to Cee! And got my car wash at the same time next door. Definitely will let my friends know about this place.

I highly recommend this place, customer service is on point and fast. Recently had a broken iPhone glass back cover replaced and was very impressed with the quality of the work, timely turnaround with the repairs, and comfortable waiting area. The staff was extremely helpful and was very tech savvy. Will definitely recommend this location to my friends and will come here again if needed. They will meet all of your tech needs!

Found this place on Unilocal and drove to drop off my iphone 6 for a screen repair. They got my phone repaired in under 30 mins. Awesome service! Cee was very helpful and cool. I would highly recommend this place to all my friends and family.

I don’t usually expect anything when I first walk in, in trying to get my phone fixed but the atmosphere and workers were definitely on point! Very welcoming and funny. Willing to work with you and reasonable price. All in all it worked out for me because if you don’t want to wait, you can get a car wash next door! I recommend this place =)

Drunkenly broke my iPhone 6 screen at a wedding over the weekend. A friend recommended this place to me and said that they were fast. I went over during lunch and they replace the screen in less then 30 mins! I highly recommend this place to all my friends and family!

Love this place. So convenient to my work. Great customer service and reasonable pricing. Oh. Also got my car washed next door.

My husband dropped my IPhone 6 and I was devastated! This place came highly recommended from a coworker and I was in and out within one hour. The owner was very nice and they were reasonably priced. I won’t go anywhere else.

Great job and great price repairing my iPhone 6 plus. Lowest estimate I got and that sealed the deal. I highly recommend.

This place was amazing! Hands down the best phone repair shop I have ever dealt with. I walked in and had both front and back glass fixed on my IPhone as well as new battery installed in a matter of 15 minutes. No waiting in line, straight to business. The owner is very helpful and willing to do what it takes to satisfy her customers. They are serious about customer service and the price was unbeatable. If you are shopping for someone to fix your phone, I highly suggest Fix Your Phone. Believe me, you will be glad you did.

Awesome service great customer service! I highly recommend them for any phone or tablet repair, guarantee you won’t be disappointed. And on the bright side there’s a car wash next door while you wait for your phone to be fix!

I brought my Iphone 6 to this location and I got it back within a timely manner. Awesome customer service and phone works like the first day I bought it. She even put a tempered glass for me to keep me from breaking it again, I highly recommend this place for any issues with your electronics. Thanks Cee!

This place was recommended by a friend. Came in last minute with a shattered iphone 5 screen and the technician was very friendly and ready to help. They are very quick (same day service), extremely reliable and reasonably priced.
What a nice and easy experience. EXCELLENT customer service. I’d highly recommend this place to anyone.

I got my iPhone 6 repair at this new location and was greeting by this sweet worker there. I thought I give them a try since I work round the corner. They installed a new LCD for me within 20 – 30 mins. Price was comparable or if not cheap then some place I had called. They even threw in a free tempered glass for me for free. Definitely bring in my ipad air 2 next week. Hopefully, they give me a free tempered glass for it. I really recommend this place to anyone doing business or work that area.

do not buy samsung galaxy phones… expensive and badly made, customer service is a joke! especially angel guerrero