FedEx Office Ship Center

Twice now fedex has used the «customer refused package» phrase to get out of doing their job and they keep their money. I have never refused a package from fedex. The most recent, I was having an automotive mirror delivered to place of employment (automotive repair shop), the mirror came in with another shipment for the business owner that was suppose to be four individual boxed wheels, that order was incomplete and had only 2 wheels and the fedex driver wanted paid for all 4, after a discussion he tried to pass my mirror off as a third wheel, just looking at the size of the box obviously was not a wheel, so he returned to his truck said it was all a mistake and accepted payment for 2 wheels and returned my mirror as «refused» Nobody refused anything! So when I checked the tracking this morning and saw my package was being returned I called fedex immediately, I was told my package was already loaded on a truck and would be unretrievable, I should contact the sender to see about having it reshipped. In other words good luck getting your package not our problem. If your in the package delivery business actually delivering the package is an important equation. They love to use customer refused package excuse over and over, that’s there out on actually having to complete a shipment, not letting them off the hook again and will seek online vendors that use anyone beside fedex! See if they can refuse this rating.

Convenient location but awful customer service. The women that consistently works there ignores clients unless known to her.