Expert One Hour Alteration

I just called to ask if he could do a same day very simple alteration. All I needed is a couple of inches taken off of the bottom of a one layer dress. I wouldn’t be able to bring it in until 4:15 and I was asking if it would be possible to get it back in a couple of hours and pick it up before close. Mind you — ONE HOUR ALTERATION IS IN THE NAME and I was simply ASKING. Ismail is very unpleasant to speak to over the phone and he was raising his voice saying this is not possible. My question did not warrant this attitude. He said that in order for it to be one hour alteration I would have to bring it in the morning. Maybe he should change the name of his business? Needless to say I will not be speaking to him again, and I will take my dress and money elsewhere.

This is now my go-​to spot for emergency tailoring! I needed to have a dress completely altered before a vacation the next day, and Ismail went right to work. Within a few hours, he had given me suggestions on where else it needed to be taken in, and perfectly transformed the dress from a medium to a small.
Most importantly, Ismail is an amazingly kind gentleman that moved to Houston from Syria 20 years ago and is pursuing his dream as a business owner. He gives everyone a homemade sesame cookie and a warm welcome. I am happy to support this local business.

I have never written a review on Unilocal,but feel so moved and impressed with the proprietor and quality of this alterations shop and I want to share with others.
Always timely, appropriate rate, and really exceptional service. I will recommend this place to many people and hope that others do the same.
The result of an American dream, the owner has been in the US for 20 years and feels so fortunate for the opportunity to create his business here. He is so generous in the way he treats his customers.

Every interaction i have had with this business has always been positive. The proprietor, Ismail, is always polite and formal. He greets each customer with a sesame cookie and a bottle of water. He’s quick and professional in his work. To date, he’s tailored x2 pair of shorts, a pair of pants, and a military uniform.
Also of note, I had a blazer with a missing button. He offered to remove the other matching button and attach a new matching set at a very reasonable price. I agreed. Shortly after, I found the missing button. When I went to pick up the blazer, I explained the situation. He snatched the button from my hand and absconded with my blazer. He quickly attached all the appropriate button and at no additional charge (for removal of the new buttons, and then attaching the old buttons). I will gladly admit that he’s now «my tailor» and I’ll continue to solicit him for all my tailoring needs.

A very pleasant experience with several dress pants that had (humph) shrunk in the waist. The proprietor, Ismail Alkhatib, could not be any more polite. Not only were the alterations done perfectly, but he fixed a button on one pair and a loop on another just as part of the job (didn’t charge extra). Even better, I was able to pick my same-​day pickup time.
Two jobs, excellent results. I’ll definitely return again.