Evergreen Cleaners

I’ve been bringing my clothes to Evergreen for about a year now, mainly because they’re walking distance from my place. They do a good job, however there is usually some sort of an industrial smell left on the clothes (doesn’t necessarily stink, but definetly noticeable) and anything that is white will turn to off-​white after about 3 to 4 cleanings. But the main reason I’m switching is because they’ve gone way up on their prices. I dropped of 6 pieces yesterday and it cost me $ 18…it’s been real Evergreen, I’m moving on.

This place is trash! I use to come here all the time before the prices increased and the quality decreased.
I had 7 pairs of pants that needed alterations and the lady told me $ 15. Are u kidding me??? If your skills compliment that price for a cleaners then yes, by all means. If customers (me raising my hand) receive a pair of slacks only to get home and try them on and see one leg is noticeably longer than the other… Hell no for $ 15. I can do a crappy job myself without paying you to do it for me.
Then the lady told me for one pair of pants to take ¹⁄₈ of an inch is $ 10​.am I missing something??? I allowed them to do that one and bill was $ 11.69 before the taxes… Smh… run the other way. The pricing was incorrect as if they are making up prices as they go along. Honestly, I can go to a high quality professional tailor on holcombe for $ 10 for pants alterations.

Was going to give these guys a chance because they are close to my home. However they require pre-​paid fees for the cleaning and to be quite honest, my clothes are worth more than their cleaning fees and I’m giving them a chance-​not the other way around.

Very rude front desk in the morning. Really want to like this place but the lady at the front causes me to take my families business elsewhere.

I’ve been dropping off my boyfriend’s and dress pants here for a while because the location is convenient. Never had a problem. Not the nicest people. I called from work to check to see if some pants were ready and introduced myself accordingly. the lady hung up the phone on me, then disconnected it. Extremely rude. I. m picking up the order and never coming back.

Fixed the wrong zipper on my ski jacket so now I have to go buy a new one because they can’t fix thier fix in time ugh

This is the closest dry cleaner to where I live and I used to come here often.
The people who work here are totally indifferent and unmotivated. Finally got sick of the bad customer service and found another cleaner.
Be VERY careful pulling into/​out of the parking lot or you will scrape out the bottom of your car… the management knows about this issue and have posted a sign saying they’re not responsible for damages to your vehicle… instead of maybe fixing the issue.
Uhhhhhgg…Will not be coming back.

I was bringing my clothes pretty regularly until I started to notice a foul smell on them. It was so bad I was hesitant to go back. You pay ahead of time and the pricing is reasonable.
They have a seamstress available but I do not recommend her for large modifications. She is very expensive and to be honest did not do a good job. The stitching in a pair of shorts ended up coming undone once I was home. You have to pay for the alterations before getting them back. And when you get them back, the lady doesn’t have you try them on to make sure what she did was correct. I ended up just tossing a denim shirt that she worked on because it was a mess of a look.

I just picked up 3 pairs of pants and they each have the same spots on them that were there before I dropped them off. If I wanted to wear dirty clothes I could have just kept riding them around in my car, and then put them on again next week. This is unacceptable. They will be seeing me, these clothes, and these spots again on tomorrow.

Literally worst cleaners of all time. They ruin clothes and treat customers like crap.

Evergreen Cleaners is quick (usually 1 day) and relatively inexpensive ($ 3.00 for a suit jacket). They take payment in advance and accept credit cards for orders over $ 5.00. I’ve never had any problems with their service. It’s fast and friendly service.
PS. Someone asked «What makes them ‘Green’?» as in environmental. Evergreen appears to be just a name and not an indication of environmental goodness. LOL. As with most cleaners, they use a lot of materials (plastics, paper, wire hangers). I do not know that they use the newer greener dry cleaning process.

Tried this place because it was close to home. It was the first time I had ever had my dry clean only pants shrink. Kind of devastating because I had to buy new pants. Also noticed my dress shirts were fading a lot faster compared to other cleaners. Not sure what the problem is at this cleaner. Proceed with caution here.

Pretty bad experience after just 3 months to try this place out, they are not friendly, they ruined one of my new shirts and they dis not care of what I asked them for, also, few more shirts came back with buttons in bad shape… Just don’t expect to get your clothes as you want them, you will eventually have an issue.

Poor customer service, first off. They can’t seem to iron a crease on pants, or a collar right. Leaves you with that funky «double crease» look. Got a dress back with damage on it (ripped seam).
No bueno.

Worst customer service!!! I put on what I thought was my suit jacket this morning and realized that it wasn’t mine! Sadly, I had my jacket dry cleaned several months earlier and hadn’t worn that one since, so apparently the staff cannot do anything to help track mine down. Nor will they give me a refund for the dry cleaning I paid for, nor will they replace my jacket. In fact, the lady at the counter told me it was my fault for not noticing soon enough! It would have been nice to even get an apology! Instead the extremely rude lady working the front kept interrupting me. The sad part is, I thought I had finally found a good dry cleaners that had reasonable prices.

Not the friendliest bunch. But the clothes were fine. they have good turn around time and a good price for alterations

I live very close to this place and have given them several second chances for convenience sake. The main problem is they have you pay up front and if they cannot get a stain out, they still press the garment, effectively cooking the stain in. Refund doesn’t seem to be in their (limited but serviceable) english vocabulary. It would be one thing if they said, sorry we can’t clean that and handed it back to me, but this destructive behavior is unacceptable. They ruined one of my work shirts and my girlfriends expensive dress. Another brand new shirt has a couple light oil stains they should have caught.
The second problem is that whatever chemicals they use to dry-​clean eventually make your clothes smell bad. I have a pair wool/​polyester mix pants that are pretty much unwearable due to stench after a year or two of their cleaning.
Finally pre-​pay with a 3 garment minimum is ridiculous.
If you don’t follow my review, watch out for the entrances to the parking lot they are super steep and will scrape up the bottom of your car. park across the street on calumet. The only positive item is that they will replace missing buttons on the shirt if you ask for it, and if the spares are still on the shirt.

Took 3 suits in to be dry cleaned. Two came out fine, the third one was quite significantly singed on the collar, discoloring the area from the black the suit should be to white. I will not go back.
The staff is also unfriendly and rude.

I agree w Amit K’s review. BUT I have a friend who says they ruined some buttons and other fine details to a shirt.
So far, no problems but agree with reviews that say if you have something really special, maybe it’s worth a splurge in cleaning somewhere else.
Otherwise, women’s prices are very reasonable, approx $ 1.49-$ 1.99 for blouses, pants. $ 4.99 for coats, somewhere in between for blazers and sweaters.
Compare that to $ 4.99 for women’s blouses and women’s pants at most other dry cleaners.
Does not accept AMEX.

Wish they would share what makes them green [do they actually do anything green!!!]. I spend a little over $ 3 to get two complicated women’s shirts dry cleaned. I didn’t have the shrinkage or destruction problems that others have reported and complained about here on Unilocal; however I was kind of wary after the bad reviews and the non-​liability sign displayed prominently in the story.
They will staple a number onto the tag of your shirt, just FYI. Also!!! Don’t bottom out your car, the turns in and out of their lot are REALLY steep!