Encore Nail & Spa

Love everyone there! Always get my gel manis and eyebrow waxes there because they’re the best I’ve found in houston.

This place is, and always has been, wonderful. They’re very attentive, and they always do a fantastic job. Their employees take the extra time to make sure that what they’re doing is their best work. They have a lot of upgrades, and the only downside to that is that they always try to push those upgrades which is sometimes annoying. But once you say no, they quite asking. Over all this place is outstanding!

Loved this place! What makes it extra special is that they offer neck and shoulder massages while you are getting your pedicure. Both the neck massage as well as the massage that came with the deluxe pedicure used really nice oils and hot stones. Friendly staff, clean facility. Would definitely come back again!

This is my go-​to place no matter what. They do a fabulous job on shellac-​which is what I usually get. But I got coffin style acrylic nails this time. (sometimes called ballerina style also) and I am obsessed! So sleek and classy. I also love the massage deal, $ 1 a minute. So I usually always add a ten minute massage while my nails are being worked on! :) the only thing I would warn anyone about, is that they are ALWAYS trying to get you to add an extra to your pedicure or manicure that costs extra $$$ & sometimes don’t tell you that it does. I just always say no if I know what I want. Besides that, thank you to miss Thu, for my beautiful nails. :)

Very expensive and not up-​front about costs. I could have sworn the last time I came here it was $ 45 for a shellac mani. This time, she asked me about whether or not I wanted a scent included but didn’t say it was extra. When I went to pay it was $ 85!

Way too expensive. The workers are a bit pushy. And they don’t tell you the full price upfront. With every breath your bill goes up a few dollars. Skip.

Omg where do I start amazing experience extremely clean all around amazing experience I don’t even wanna leave I got a 85 min jelly foot massage pedicure which was $ 65 and never experienced anything in my life the hot water turns to hot jelly and worth every penny. Got a 15 min shoulder massage I will def b returning

I got a manicure and pedicure here last week with a couple of friends. The place seemed clean and the nail jobs were decent. The BIG problem is the deceptive management and staff. Several times they tried to offer me extra services that I knew would cost more, but I respectfully declined. They did finally get me, those tricksters! As the pedicurist was about to paint my nails she went to the front and returned with a similar but different shade of pink. She informed me that they just got some new polish in and it would last longer than the old polish. That is all she said. I let her use it. At the cash register I was charged extra for this «special» polish! I informed the cash register lady that no one told me it would cost extra, if they had I would have declined using it. Blank stare. I paid the extra. I will never return to this place or recommend it to anyone I know. I know it may seem trivial to some, but I put value on honesty and integrity. I do not appreciate being intentionally deceived.

I have never written a poor review. However, I feel I need to make an exception for this business. I got toenail fungus from this place, and it took several months to get rid of. In addition, the managerial staff is incredibly rude and treats not only their employees, but their customers very poorly. I saw the manager scream at a bride to be who was taking a little too much time to choose a nail color. If you are looking for customer service, I suggest taking your business elsewhere.

I am not really loyal to any nail salon since my favorite one changed owner so I have been bouncing around and decided to stop at this one since I was in the area. I really loved the lady that did my pedicure. She prodded me enough where it wasn’t awkward silence but didn’t prod me to the extent of harassment like the lady doing my manicure did. The one that did my manicure had ask me about 3 times to do shellac and another 3 times to get a deluxe which i said no each time. Furthermore at check out, a totally different lady just sitting at the couch that was suppose to ring me out just stared at me for a while like it was such a bother for her to get off her butt and ring me out. She finally got up and since I liked my pedicurist more, I wanted to tip her more and asked her if I could tip each lady a different amount and tell her. Her reply was I don’t know. At that point, I’m just like what do you mean I don’t know. Like isn’t this part of your job? I would definitely not be coming back.

I had been here once before for a full set of solar nails, a spa pedicure (that they upsold me into doing the «herbal» spa pedicure… Come to find out later it was $ 50+!), eyebrow wax and shoulder massage. Very pleased with solar nails set, pedicure (though ridiculously over priced, it was nice), shoulder massage & waxing. I had planned on getting a full set of «individual» lash extensions but ran out of time and made an appointment for the following morning.
I got there the next morning and was told because I wanted a «fuller look» that my lashes would be $ 40 instead of the $ 35 listed on their pamphlet (I was quick to ask for one because I had been so dumbstruck by the pedicure cost the day before). Fine. I’ll pay the extra $ 5 to have them look fuller. It’s a nicer looking salon than the norm here in Houston and because they did a good job the day before on my services I thought that they must be better-​the-​average on the lashes, too. I’ve been getting my nails done since 1993 and lashes since 2004. Not my first rodeo. The glue burned A LOT and I was saying things in that room not becoming of a lady. I just hoped it would be worth the torture to see the end result. Not so much. They weren’t very full at all and the didn’t have much curl to them at all so they looked a little flat even though I asked for that tapered/​cat eye full lash. Oh well, lesson learned and I’d just get my next set in two weeks elsewhere and make do with this set for the time being.
You guys. THEY ALL FELL OFF IN CLUMPS THE NEXT DAY. the. Next. Day. I called the shop and politely told her (the shop manager) what had happened expecting she would apologize and offer a refund. Instead it was like a switch went off and she went from being pleasant and polite to horribly rude, abrupt and combative. She barked that they don’t do refunds, that if I want them «fixed» that I had to come in that day because after two days they won’t «fix them». I have a special needs child, a toddler and a full time job. Setting aside time for salon appointments takes some major maneuvering and I had no way to drop everything and haul ass over there before they closed. Besides, if I was cussing like a sailor over how much my eyes were burning and how much she was hurting me trying to separate my top lashes from my bottom lashes that somehow managed to get glued together in a few spots (???) there was no way I was going to let her take another stab at my lashes and have me in an even worse state! I told her I would like a refund. She declined to give me one and again said that I needed to come in that day for them to «fix them» or nothing. No thanks. I took it up with my credit card company and have filed a dispute of the charge. We shall see… Just a heads up, ladies.

I had dropped off my dog for grooming next door and popped in to see if I could get a mani/​pedi. Wow! I have found my new nail place. Clean, professional and quiet. Prices are very reasonable for the extras you get with the services offered.

Love Love Love this place! Friendly and fast service, very accomodating. The pedi lasts for weeks. The Deluxe Pedi is worth the extra $ 10 – you get a lavendar hot wrap, peppermint salt scrub – it’s luxury! They’ll do a hot stone shoulder massage for $ 1/​minute, during the mani/​pedi – that’s SO worth it. You’ll be a puddle of human happiness when you leave.

Not knowing the area since I’m here on business I decided to try this place. I was greeted with a smile and asked what I needed. I told her what services I needed and they took me right away for my deluxe pedicure and powder nail fill and eyebrow wax. No pressure, no talking about me in their language. I was offered a water and a neck massage (which I declined)
Everything was top notch. When I’m back in the area I will remember to go again.
It was a relaxing experience.

I came here with my friend while she got a pedicure before we had to go run some errands. I just got my nails done last week so I wasn’t in need of anything. I asked if it was ok if I sat next to her (which was out of the way in a corner, not in one of the chairs) and they said sure. The place was almost completely empty so I knew I wasn’t in the way. About ten minutes in, this lady comes out of nowhere and tells me to please move to the front waiting area. I got up because I was kind of confused and thought someone needed the chair. No one sat down so I said to her, it’s harder for me to talk to my friend this far away. Neither of us are loud people and I didn’t want to be rude by talking across the room. She then proceeds to tell me, no joke, that I am not allowed to talk AT ALL because I am not getting any service. Seriously. Not allowed to talk at all. And then she started getting aggressive like I had done something wrong.
I chose to leave because I couldn’t believe I was treated like that and I did not want to stoop to her level by getting into an argument. The lady doing my friends nails was clearly very embarrassed and some of the other guests sitting nearby looked shocked. Neither of us will be returning here and she will be telling everyone in the area to avoid this place, some of which had been regular clients but will not be ever again!

I have been coming to this salon for 2 years — after today, never again. I purchased a $ 55 gift card from here about a year ago, and it was never used. Today I used it to pay for my $ 47 mani/​pedi — and they told me it had a $ 0 balance and I needed to pay in full. I’ll make this story short… They called the manager/​owner who was not on location and asked me to wait 5 minutes until she arrived so she could work out the issue. 25 minutes later she showed up, preceded to make a scene in the store saying she didn’t care what I was saying about not EVER using the card, I obviously had used it and I must pay NOW. I was in a time crunch, and told her I had already waited 35 min after my mani/​pedi to deal with the situation, but would like her to call the card company to verify I hadn’t used the card. She was extremely rude, again, saying everyone in here has business to take care of and that’s not her problem. After speaking with the gift card company they confirmed there was $ 54 on the card, and that money was deducted today for my mani/​pedi. She made me wait another 10 min after that confirmation while she was on the phone telling the company she didn’t «understand». Finally, she dismissed me, with no apologies. What happened to the concept, «the customer is always right?» Or common curtesy? These ladies handled this situation with bad attitudes, and we’re extremely disrespectful to a loyal costumer. In my opinion, they are a disgrace to small business owners, and I will never give them my business again.

OMG I don’t even know where to begin… I simply wanted black shellac nails with a design on each middle finger. 3 hours later, I got overcharged, I got my whole left hand completed, then rebuffed and removed because apparently my nail girl has no perception of time and left my nail in the UV light for too long leaving my nails cracked looking and thick. After she re did that hand, she tried to charge me $ 10 for only 2 designs that were done SO POORLY THEY DIDNT EVEN LOOK LIKE WHAT I ASKED FOR! So no way am I paying $ 10 extra for ugly designs, so I asked her to remove them from both middle fingers. After that she had to redo one my middle fingers 3 TIMES!!! for some reason she was incapable of painting shellac on nails, because each time they came out very thick/​bumpy, not fully black, and straight up UNPROFESSIONAL! And on top of this ultimate failure, the young receptionist was SO RUDE when I was explaining to her that I don’t want to be overcharged for ugly designs. Also the massage included no effort I didn’t even realize it was happening + they did NOT massage my arms. These people are CHEAP, MEAN AND UNPROFESSIONAL I WILL NEVER GO HERE AGAIN EVERRRRR!!!

What a pleasant surprise to find a great shellac place by my parents house. They have about 60 different shellac/​gel color choices. A shellac mani is $ 35, pedi $ 45, par for the course. The place is clean and swiftly run. They have nice new chairs, and the mani pedis come with a hand/​foot massage.
As everywhere, the manicurists, pedicurists vary in quality. My mom had a very young looking small girl dressed unprofessionally in a sloppy stained sweatshirt, and surprise, she nipped my moms skin doing the manicure and had a sour attitude the whole time. Meanwhile, I had Vivian, and she did a very detailed, quick job, being sure that I was satisfied with the final product. I will go back, and just be sure to choose who works me next time!
Walk-​ins ok at off times. They accept credit cards. They offer something to drink. And lots of seats so you can go with a friend and sit next to them.

Great relaxing and clean place.

I moved to Houston a little over a year ago and have been on a wild search for a good nail place… and now my search is over!
The things I look for are cleanliness, friendliness, decent price, and people who dont make me feel like they are talking about me and laughing. :-/​Who doesn’t HATE that?
I find it best to make an appointment before coming in so there is no wait but I have gone in many times as a walk in and they are very accomodating.
The prices are pretty decent and Mon-​thurs they have $ 30 mani and pedis.
And ladies… know that you cant ALWAYS have a Perfect experience. I always give them another chance after wards before I make my decisions. And the time it wasnt so perfect, they offered me a big discount on my next appointment to make up for it. I apprecieated it and things like that keep me coming back. Lucky for me, its very close to where I live!
By the way… they do such a good job with shellac, I ALWAYS get compliments on my nails even a week after!