I went to this place for the first time a few weeks ago and i was sooo amazed with the customer service. They were really nice and patient with me .They had over a hundred lace wigs for me to choose from. The deals were so great i had to get two. They DIDNOT shave my hair line and my lace wig is still on looking good after week 4. The only negative thing is that i was there for a long time. they let the glue dry a long time before i put it on. i was really irritated but i was pleased with the end result. the lace wig application was very natural and is still on with out lifting whatsoever