Dr. Cellular

DO NOT GO HERE STAY AWAY.
The WORST place to take your phone to get fixed. I took my phone to get a screen replacement after I called and they gave me a quote. The first problem they didn’t honor the coupon check in 10.00 off of the service they gave me a BS excuse. The. I get my phone back after 45 minutes of repair and my front camera, proximity sensor nor my front facing camera is working. I took it back and the manager try to tel me that they are not liable for nothing but the part they fixed. I just think it is something terrible that then they tried to charge me to fix what they broke. That was not broke when I took them my phone amazing.

Fast and good price over all they took care of my bf phone before and now mines. Make sure you buy the temp glass I broke mines and took it of that how I ended damaging the screen again.

It was fast and good repair. highly recommended did not wait long at all. Also bought tempered glass.

Awesome service, they came to my work and fixed my phone. The technician was professional and very nice — even showed me an issue with my speaker and fixed it on the spot. Highly recommended by my friend and now by me!

I was in a super rush today and really needed my phone fixed fast. I called around and they sound like know what they doing. My phone has not heated up ever since and gave me great customer service.

I bought a Groupon for the iPhone 5S screen repair for $ 50. When I arrived they stated my phone was too badly broken and it would be an additional $ 40. I told them I wanted my phone back and left. As I was leaving another customer came up to me and said they scammed him too. They are just using the Groupon to get people in the door. Thankfully Groupon will give you a refund within 3 days.

Should’ve read the Unilocal reviews before I purchased the Groupon.
They also charged me $ 80 when I purchased the Groupon for $ 50. Screen was replaced within 45 mins but there’s an annoying black dot on the screen. They said I could take it back when it’s not busy and could fix it within 15 mins. How the hell am I supposed to know when they’re busy or not?!
The worst part of it all, they’re in Guns Point. I’m already putting myself in danger by coming out to this side of town, at least get my shit right so I DON’T have to come back!
If you’re looking for a place to replace your screen, go to Futronix in Harwin. I thought I was saving money for purchasing this Groupon. Never again.

Fast service I brought it in and within the hour they got my phone going I was actually traveling and had a tight schedule and these guys are Lifesavers

Purchased a groupon for an iPhone 5 shattered screen repair. That changed to $ 80 due to having double screens. Picked up my phone in an hour. My home or sleep button didn’t work anymore but worked perfectly fine before. They said it had nothing to do with the screen repair they performed and didn’t fix it. Don’t go here! Waste of time and money!

This company should not be allowed to sell on Groupon!!! Horrible customer service service! They said it would talk 45 min, we waited almost 2 hours! No apologies, nothing! They said it was $ 45 for my 5s screen repair but that changed to $ 80 because I have two glasses on the front of phone. Also, one of the employees kept smoking marijuana in the back where they complete repairs. Could not see them but the whole store smelled like it. The female working the front counter kept spraying air freshener to disguise the smell.

Screen not seated properly. Their site also said they would refund $ 20 inspection fee if they repaired device — they didn’t. (exact words on website — *Mobile inspection fee will be refunded if we complete any repair on your device.”)

My daughters phone was shattered and I came in with a grouping purchased, they explained that was only for the glass and that I should upgrade and have the LCD replaced and I did. The phone was done in about 30 minutes and looked like it came out of the box and the touch screen worked perfectly. Very happy with my service. Would definitely refer them to anyone looking for repairs.

This place only gets one star because I can’t give it zero. These people have had my iPad for 4 days. After being told that I would have it same day the technician (according to the girls answering the phone) didn’t show up until 8pm. I was told it would be the next day.
Sunday rolls around and «It is being worked on as we speak». A couple hours and it should be ready. Upon my call back 3 hours later, I am told the technician wasn’t in and wouldn’t be in until Monday, but my iPad would be ready to go.
Monday comes around and it’s still not ready at 4:30. I ask for Will, the owner. He’s not in. I ask for a callback that never comes. They say the iPad will be ready in two hours. At 6:30, nobody is answering my calls.
Tuesday, still no call back and still nobody answering my calls. Then I get through on another number that left me a vm stating that my iPad went from a cracked screen to needing a battery replacement. I am told the screen just came in today and it is fine but the iPad won’t power on or charge. I know for a fact it was taking and holding a charge before I dropped it off. Then the girl states that the reason it took so long is they tested everything and that my screen has been replaced for a couple days. Another $ 75. Still no call from Will. I ask if he’s in and am told he is not but will be shortly. They will have him call me.
I call back two hours later after no call and hear him in the background. They put me on hold for 5 minutes before I get hung up on. I call right back and he has vanished.
Avoid this place. The tech takes the devices home to fix. The owner doesn’t take ownership. The staff makes excuses and can’t give a straight answer.
There is nothing positive to say about this place or its staff.

What a rip off! Please read this and save yourself $ 200. The repair guy, Justin, came to my job and said that he could fix my Samsung Galaxy S5 screen for $ 99. He took it to his van and called me about an hour later to tell me that it was fixed. When I received the phone and tested it, it was fine. The touch screen stopped working an hour later. I couldn’t touch the screen to reset it so I opened it to remove the battery. THERE WAS STICKY, FOUL SMELLING GLUE OOZING FROM THE BATTERY DEPARTMENT! It was everywhere and I had to wipe it clean even to attempt to reinsert the battery. After trying to reset it several times, I called the number on the website. I was told to bring it into the store on 45 North or they would’t be able to help me unless I went back to the website, contacted them there, and wait for them to confirm an appointment for the next day!!! So of course I went straight there as soon as I leave work. Justin wasn’t there and I was being «helped» by a young girl who was RUDE and clueless. She said it would take 30 minutes for them to clean the glue out that was still oozing from my phone. An hour later, Justin shows up and says that it was my fault for pressing too hard on the phone and that he warned me that fixing the screen alone would not work. Pause. And now I had to pay for a repair upgrade «at cost» minus the $ 99 he had already charged me. Or I could take the broken phone to Verizon and see if my warranty covered it. Yes you read that correctly! None of this made sense, so he explained it again to my husband and he agreed that it was all a scam. I was forced to pay an additional $ 104 to get the «repair upgrade» that they swore had nothing to do with the oozing glue dripping from the battery compartment. I am filing a complaint with the Better Business Bureau to ensure that nobody else gets ripped off.

So less than a month after having my screen «fixed», the LCD component gives out and I’m left with the top half of my screen working and the bottom half totally black. Called and of course it’s not covered by the supposed warranty (what DOES it cover?)
All in all a giant waste of money. All this place has going for it is convenience. I would have rather driven somewhere if it meant better quality.

Excellent service, I broke my phone while at work and they came and fixed it while I was working. My phone looks and works like brand new and I did not have to do anything but meet with the technician and let him fix it while I continued my work. The technician was very kind, called me when he was on his way to my location, and fixed my phone quickly. I’ve already recommended them to my friends and family and they loved it as well.

i had my iphone 5c repaired within minutes at my office and loved the results! they were very fast and efficient and I highly recommend them

Great prices, will fix glass only. However, time quotes were off. Overall, good experience.
They fixed my s5 glass cracked.

I called before I drove 30 minutes to the shop to see how much it would cost for an iPhone 5s screen repair. The lady on the phone told me $ 60. Upon arrival she told me $ 75 and would take about an hour so I agreed since I had already driven there. My phone feels like it there is a plastic cover on it and it very unresponsive. I am going to have to pay to get fixed again. Do not go to this store.

Took my iPhone 5 in for glass replacement on a Sunday since the gentlemen on the phone said only 45 mins for the repair. It was a long drive for me but I needed the phone fixed on a Sunday. Well I dropped the phone off and said well let me just give them a little more time. So after over an hour I went in and the phone wasn’t ready. I waiting for almost another hour and finally got my phone back. After wasting all this time was in a hurry to get back home So I hopped in the car and on the way back I noticed that the touch features where hard to use. I was having to put a lot of pressure on the glass to even get the phone to unlock. Then I looked closely and the glass had a bunch of scratches on it. Looked like a used glass was installed. I called the store back and said this was absolutely unacceptable and I wanted to have a tech come to my house and repair the phone since they do onsite repairs. The lady that helped me said she would call back and see when the tech could make it. Well that never happened so I called on Monday. Then she told me she would fix the phone but I had to bring it to the store only. While all this was going on my wife tried to use the IPhone and the freaking used glass that was installed cracked and a piece of glass fell out! Enough of my rambling. If you want your glass fixed right take it to someone with good feedback on repairs. I should have known better!