Dentists at Memorial Park

The front office staff is very friendly. Everyone I’ve interacted with has been friendly and helpful. They send you an email where you can confirm your appointment electronically. The location is close to my house and the interior is newer and clean. The reason I would not give it 5 stars is because they are expensive. I have pretty good insurance and every time I leave I end up spending between $ 150 — $ 300 out of pocket. Most often they are just cleanings. Although they are friendly and I’ve had good experiences there, I will probably look for another dental office.

For several years my family was charged out of pocket for fluoride foam which they insisted wasn’t covered by insurance. Something finally made me check with my insurance company, and I found it was always covered. When I asked for this to be rectified and a refund granted, I was notified that they could only find two charges of this nature (though there were definitely many more) and that they were now going to charge for a cancelled visit that they had already waived. This resulted in them insisting I owed more money. When I tried to explain the obvious error and asked them to correct it, they sent the newly created bill to a collection agency. I am saddened having to write this negative review. If this hadn’t been handled so very poorly my family and I would still go to here. But, I cannot abide what I believe as blatant dishonesty and maliciousness.

Great Dentists. Dr. Cruz-​Johnson is a young, personable and very competent dentist. I came to her after almost 30 years with my last dentist and am very happy that my old dentist retired so I could find these folks.

I’m an older adult who has always taken meticulous care of my teeth. I have been a patient on and off for 4 years. In this time, I have had 4 cleanings, instead of 8. Why? Because this office’s main purpose is to find numerous problems that require ‘urgent’ attention.
I had a cavity filled when I was quite young. It was at least 35 years old and was the ‘old’ standard, silver amalgam. I was told on my first visit that I needed it replaced simply because it was silver amalgam. I waited a year or so to have it replaced and the replacement provided here didn’t even last 3 years. SERIOUSLY?
I was also told I ‘urgently’ needed to replace an old crown (more than 15 years old). I have yet to replace it and it has been more than 3 years since this ‘urgent’ diagnosis.
I have decent dental insurance, however, I ALWAYS pay more out of pocket for the services here than my insurance pays. They are very pricey, but SOMEONE has to pay for the flat screen tvs, fancy cameras and x-​ray equipment that is in each hygeniest’ station. It will no longer be me.
September 2014 UPdate:
I have swithced to a new dentist who has many favorable reviews on this site. I went to this dentist with my latest xrays (taken the previous month at Dentists at Memorial Park.) I explained to the new dentist that I knew I needed some work done, but was not convinced that I needed the 2 fillings and 2 crowns that DMP recommemded. End Result: of the 2 fillings ‘needed’, he agreed that one was needed; the other tooth would simply be ‘watched. Of the 2 crowns ‘needed’, one was taken care of by a ‘filling’ instead of a crown. The old crown is in ‘watch mode’. I am delighted I switched to a new dentist!

Always professional, courteous and flexible even with a busy schedule. This office picked up right where my previous dentist left off and was quick to formulate an action plan to get me on track for the things I wanted at a fair and decent cost.