Days Inn And Suites Houston North/Aldine

I booked this hotel because it was close to the business meeting I and a coworker were going to. Upon arrival it didn’t seem bad (outside), once we entered there was a sudden scent (didn’t pay much attention then). After parking and entering from the back part of hotel the smell was a bit stronger (all the way down hallway). There was 1 elevator and decided to go up the stairs instead because it didn’t move for 3−4min and made a bad noise when the doors opened. 1^st room– ac was hesitant to work, fridge didn’t work and the room smelled so bad! Requested to move and was sent across the hall. 2^nd room, smell was present (we actually bought a spray for both rooms), the floor had white powder/​stains on the floor and furniture but the fridge worked and so did the ac. In the morning, I got up and went to turn on the water for me to shower (too tired from drive/​working really late) and notice then that the knob for shower head was broken! I had no choice but to use a cup and squat to shower. When I look up at the ceiling there was a hole in it! At this point I just wanted out, didnt even finish fixing my hair. I was so mad… mainly for trying to be nice and actually staying the night! I call my coworker only to hear her freaking out because she found a roach in the bathroom and debating whether or not to brush her teeth (she’s highly afraid of anything that crawls). We decided to skip breakfast and check out. There was no way I was staying another night. It felt so uncomfortable, dirty, smelly that relaxing in any part of the room felt impossible. We had already paid for two nights and informed the front desk about everything we encountered and that we were not happy with our stay and wanted a refund for the last night. He was kind and simply mentioned he wasnt authorized to refund money but gave us the managers name and time of his arrival for that day. Unfortunately, we were in a meeting all day and didn’t dismiss until 5:30pm so I called Days Inn customer service line on our way to a new location. After speaking with her Friday, I received a phone call from someone at Days Inn’s on Saturday. I didn’t notice the call until after my phone charged and was able to turn on but luckily they left a voicemail informing me that they were refunding the stay but there wasn’t an apology for anything.

This place deserves ZERO stars! My advice for anyone looking to book a room — this is NOT the place! Unless you’re absolutely desperate it’s a waste of money. Here’s why —
1. The area/​location of the hotel is creepy and seems very unsafe
2. The place is old and needs many updates
3. They have BED BUGS!!! Need I say more
4. The hallways smell terrible, very disturbing odor
5. The bed sheets and pillow cases were stained and not clean
… You’d probably be better off sleeping in your car! This hotel was disgusting. If this helps anyone I’m glad because it was a total disappointment and the other reviews were NOT very accurate for the most part.

This place is retched. The area itself is not the best. But at least it’s right off the highway. The staff are nice. Breakfast is typical toast, oatmeal, and fruit. There is a funny smell in the halls, and they are dirty. The rooms are fairly cleansed at least the bed and pillows are comfy.

the rooms that i booked were very clean, not messy at all. asked for more blankets and they gave me extra than what i asked

The rooms were fairly clean but we found bed bugs in our room. They moved us into another room, and we found bed bugs in that room as well. We cancelled the rest of our stay and moved to another hotel entirely.

Don’t stay at this hotel! This is the 2 star deal on priceline. They have cockroaches and bedbugs! Not the small ones either. Found at least 4 in my room. So don’t eat the breakfast. This place is poorly managed. When I brought this to the attention of the staff, they didn’t seem surprised at all. Didnt offer to comp any part of my stay. I did get a «I’m sorry» from them. I also had a package stolen from the hotel. The gym & pool are closed!

Got stuck with this hotel when all others were booked. Got in really late and the front desk was closed. Had to check in a little side window. Finally go to my room and the alarm was going off. Went to the bathroom and found urine all over the seat. Tried to call the front desk and the phone didn’t work. The toilet runs and bathroom tile is cracked. I would strongly advise against staying here unless it’s a last ditch effort.

I can not say enough about the outstanding service I received on my recent stay. By far exceeded my expectations… the manager Megan and her staff really have customer service nailed down. I decided to stay the night at the Days Inn at the airport so I could relax and not have to worry about catching my flight the next morning. No only were the rooms nice but they will let you leave your car there while you are gone. Megan dropped me off at the airport curbside no less and I had plenty of time to check in and wait for my flight. My flight home was not as seamless… I flew home during the winter vortex and was stuck for an additional 5 days in Minneapolis. I keep checking in with Megan and her staff letting them know my flight was delayed 4 times, and I was sorry my return was taking so much long. The whole staff was very sweet with my situation and reassured me that my car was just fine and not to worry. After my long delay they even picked me up at the airport!!! I still am in shock how wonderful and understanding they were with my unfortunate situation. Great place nice and clean rooms, breakfast, amazing staff… I could go on and on. They deserve the 5 stars from this happy guest! I will only stay there in the future! Thank you Megan and Staff~ Jessica

HORRIBLE!!! Stayed here and the power went out around 5 a.m. They didn’t comp anything, and said it will be around 8 p.m. tonight when the power is back on. You can stay until then and take a shower and brush your teeth. Seriously!!! Like I didn’t have anything better to do than to sit in a hotel with no
ac/​heat or tv and can’t even charge my phone…

Despite what the other review say, I’ve had a great time here. I drove 800 miles to Houston in an emergency and had no idea where we were going to stay. After frantic searching, I booked this hotel for a 3 night stay. I arrived for check-​in and was greeted by excellent, friendly service. I hadn’t thought to check if they had handicap rooms so when the service desk noticed my father in his wheelchair an hour after we checked in, they immediately offered to change us to a handicap room with better accessibility.
The room itself was pretty clean along with the bathroom. The hotel and the room does have an interesting smell though, like watermelons or some other fruit. I don’t mind it over the service I’ve seen though.

this place is nasty and not suggested to go here. This place is very cheap and only hookers staying in this motel. Staff is very dirty and non respective. If you are planning to stay in Houston not recommended this fuckin ass motel. I had a really bad experience over here. This motel is not even worth for a star. They gave me a room that was too bad and smelly. Very uncleaned and not a safe place to stay at this place.

I had to stay here because the other hotels I passed were booked. The staff is not friendly and the night shift guy was slow as heck. When I got to my room it looked ok but once I was getting ready for bed — I was not pleased. You can feel the springs and the pillows feel like its stuffed with wadded up news paper.

Sad and pathetic experience. Customer service was worst.
I booked for a three day stay. Due to unexpected flight delays, I was able to reach the motel early hours. And to my shock, they front desk guy says, I cannot checkin as it says NO SHOW in his system and my reservation was cancelled for day 1. And for following two days he charged me an extra 15+dollars for late checkin fee mentioning the checkin time is 11AM and I am there at airport by 5AM.
I asked for cancellation and they said, they cannot return me the money. Their cancellation policy is bad. So I stayed and next day I was working remotely and tried connecting to my office VPN (Office Network through secure client) and this was blocked on there WIFI. Now I had to go to starbucks to work.
The whole weekend was pathetic and I would not rate a single star to this Motel.

Meh, forced to stay here when a return flight to the dirty Jersey was missed by yours truly… and had to wait until the following morning to get home. Really not the super friendliest of staff, but they did their jobs very well, acclimating for my needs to shower, sleep, eat. It was a little packed, but my room was decently clean, plus they hooked up the ride to and fro almost without hassle. Cheap. no, very reasonable, all things considered. Would do it again, if I was forced to… who really likes sleeping in airport-​ish hotels anyway? I slept fine, so I am pleased :)

This Days Inn was populated with not-​so-​friendly people… at least that was what I saw when I was here. If you look past that, then this was a decent hotel.
They had complementary breakfast from 6am to 9am, check out was 11am, and check in was 3pm. There was also free wifi.
The room we stayed in was okay but the only things that probably weren’t a big deal but the toilet kept running until you fiddle with the flushed and also the ironing board bad stains on it. I would think small things like this would be fixed but I guess not.
I thought this place was okay and good enough if you’re just spending one night before leaving.