This place is terrible. The customer service is the worst I’ve ever experienced. I’ve been hung up on, cursed at and lied to. Will never purchase anything from here again. Not to mention they’re all like a bunch of buzzards when you walk in trying to sell you something. Worse than car salesmen.
Gabby A.
Classificação do local: 1 Houston, TX
Just no. my problem with conns is i bought warranty for 1 yr for a 52″ I had also bought other appliances and furniture, so I was a loyal customer at the time. After 6 months I was finished paying the full amount and it didn’t come cheap. A month had passed and my apartments were broken into and had stolen countless valuables including my brand new TV. I had contacted conn’s and they said i needed to do a police report, which I had mentioned about my warranty but that it still should be covered. After a month they contact me and said they could not replace it because i had paid the total amount before the actual ending contract. I am very upset at the hard work that I put into buying that TV and all their appliances. I am never buying from those cons ever again, they’ll take your money and tell you pretty much to go to hell even if your loyal to their store. They live up to their name«Conns», and I suggest anyone that reads this go somewhere else if you want to be assured that you will get something in return knowing that you have warranty. Its bullshit knowing that I had and paid for warranty, and them not being true to their word. When it stated that it will be replaced in the warranty. Thanks allot Conns. :( Thats sad Conns(cons), very, very sad.