Connection at Buffalo Pointe Apartments

We have lived in this complex for three years. We have had wonderful experiences with all members of the staff, from the front office to the maintenance crews. I wouldn’t mind living here longer, but our expanding family needs have changed.
The only downfall to apartment living is the neighbors. For a while it was difficult dealing with some of the less polite residents. Those who didn’t understand how to be considerate of their neighbors. Thankfully there is security who is willing and able to knock on doors at odd hours.

I’ve lived here for over 2 years and I would not recommend this place. Management is very lackluster. The reasons I lived here were purely for conveninence because of proximity to work and because of the reasonably priced rent. Temper your expectations if you expect decent service from management. Maintenance has improved slightly over the years. My maintenance requests used to get ignored. Phone call after phone call and message after message, no one would return my call or acknowledge my maintenance requests or concerns.
There is security here that patrols the apartment complex but I really question what they really do. The officer is always in his vehicle. He hardly walks around to actually inspect suspicious activity.
Management has tried to engage residents more by offering resident events recently. However, turn out is always very poor because the last thing anyone living here would want to do is mingle with the staff. They are not friendly and turn over has been SO high since I moved in. Always someone new in the office and unfortunately they never now how to resolve issues.
I’ve received several strange emails and notices from the office about fees, and when I call to inquire, they tell me it was sent in error. They are just a mess. Avoid this place if you can.

Been living here since July 2015, no complaints thus far. Safe apartment complex and friendly staff. Rent is affordable for how close it is to the Medical Center, would recommend to anyone looking for a place near that area. Great amenities!

The complex itself is well maintained and nice. As for the staff, maintenance is very prompt and professional, the office staff has room for improvement as some times they are Misinformed and lack communication, which can be frustrating as a resident. Almost every single time I call the office I get sent to voicemail and, rarely if ever, receive the call backs I request. If I do receive the call backs it’s almost 6 – 7 hours later.
As for the apartments, I live in 1bd-​1ba and have only had an issue once with the air conditioning. Which in this heat and humidity is necessary. I called and maybe an hour later maintenance came by and fixed it quickly! The apartment itself is nice, and the location is great for the price. Noise isn’t that bad, my neighbors are quiet but the dogs in this complex are loud and their owners never clean up after them. Almost every day there is either dog poop all over the grass (and the complex provides owners with baggies and a trash can) or the sidewalk.
Security is the good, as they patrol the property and are at the complex almost every night. I haven’t heard of break in since I moved in, but I feel safe.

My roommate and I had a great experience in our short 2 years there. We got in when the apartment was brand new and have been through rough patches with them. I have to say, I don’t remember any of the rough patches now. What I remember is a nice clean apartment, easy maintenance, nice pool/​grill area and fast reactions to break ins. As soon as we started having trouble with break ins they got cameras, security patrolling and alert alarm systems installed. Even moving out was effortless and we got our refund in the mail. I’m not sure if we got our deposit back, but my roommates cat kind of scratched up the place haha.
I remember some of the grievances now:
Neighbors not being penalized for leaving out their trash for days, no one cleaning up after dog owners who didn’t pick up after pets and you could hear some loud neighbors (but that is to be expected). Also I had to pay by check when they were taken over by another agency.

DISCLAIMER:
I am a former «potential resident»
I went to this property on ³⁄₁₇ and they were closed all day for a meeting (?).
I went back yesterday and was greeted by the manager Kim who said she couldn’t sit with us because she was about to leave. (ok??). We told her we were looking to move in late May/​early June. She told us that she can’t lease apartments that far in advance (excuse me?). I have rented a few times before and I have never heard of not being able to apply. By all means, apartments are always encouraging you to apply now because «rates will be going up.»
We were told it wasn’t possible to apply because it was too far in advance.
We were handed over to Greg, who was very nice. However, we found out it was his 2^nd day there (not his fault). As a prospective client, you would think that the manager would hang around to answer and questions or even close the deal. Greg was exemplary, patient and more than kind.
The apartments them selves are new. Some of them have black appliances, some have stainless. Nothing especially special, however. The price isn’t that bad but they nickle and dime you for everything (trash…not valet… $ 10, billing fee…$ 3…covered parking $ 35…etc)
Overall, will not return to this property.

Really wonderful complex run by great and helpful staff who are quick to respond to any question you may have. I have nothing but good things to say about my stay thus far and am truly happy I chose Connection to be my home. Great community, great staff!

From renting 4 different places each year in college, to one other when I moved here to Houston, this is probably my favorite, apartment wise.
I’ve been here since January 2014 (8 months total), and so far I have not had any major issues with living here.
Current maintenance — they’re always out early every morning maintaining the complex. Pet owners tend to not clean up after there buts but maintenance is consistently on top of it.
New — I’m in a 1 bd/​bath. Haven’t had any issues with appliances not working. Everything is all still relatively new.
Management — Super nice and helpful. I had an issue with my rent upon first moving in (credit I told I was to get was not being applied, but they handled the situation very patiently and kindly.)
Pool — Nice looking pool area to relax in. Sometimes can get pretty popular on the weekends, but what do you expect.
Noise level — Okay for the *most* part. Luckily, I’m on the second floor and the only thing underneath me is a garage, so I don’t have to worry about how loud I’m stomping. However, either I got used to no one living above me or something, but some young adult girls have moved above me recently and have been somewhat loud with their gatherings at night. Haven’t had to complain yet. The only time I’ve ever complained was when someone decided to move in from 9 – 12:30 am on a Wednesday night. Imagine a dolly slamming up and down the stairs (my apt is right next to them), and it’s not ideal. They are not supposed to move in that late, however.
Security — There’s always a security car patrolling the complex, and one time the security officer came to let me know my door was slightly cracked open and to make sure everything was okay. We have received a notice recently of possible theft happening, however I personally haven’t seen anything.
Overall I’m satisfied with my stay here. Unless my rent gets raised a lot, I plan on renewing my lease.

I really did not want to give one star but there was no zero star option so one star it is!
The first 3 – 5 months I liked this place but then everything changed.
Pros:
Close to the medical center
lot of spaces outside for dogs to play in (leashed of course)
hardwood floors
big washer and dryer
Cons:
kitchen looks outdated
its supposed to be luxury apartments but everything looks kinda fake
parking is bad so you are forced to pay for a garage or covered parking just to claim a spot
lots of families are moving in and noisy single people
maintenance replies on the third attempt
office people are not friendly
only quiet during the weekdays
when i moved in it was under a different management and things were smooth but once riverstone took over it all went downhill. This place is becoming ghetto real fast. I’d avoid this place if I were you. you really don’t get what you pay for here.

I recently applied to live here and I was pretty taken aback by two things in particular: Management oversight and crime in the area.
I get that I live in a large city with crime but when there are constant ratings from apartment rating websites with negative reviews, that should give you pause. When I checked crime stats on the city website and there are an average of 6 – 10 robberies reported on a monthly basis, I may have dodged a bullet (no pun intended) for this property. Management is aware of the issue but, I am leary about their commitment in solving the issue.
Although the leasing staff is competent in their duties, I think that managers here seem to be very short-​sided in their decision making. I am glad that I have chosen to live elsewhere.
Positives: Nice apartment layout, lots of light in apartment, new construction, garages available for lease