Concentra Urgent Care – Downtown Houston

Absolutely the best customer service and care that one could ask for in a mediclinic.
I have had the unfortunate experience of going to other Big named red light Urgent care clinics where the customer service was terrible and where they wanted to get paid upfront before even diagnosing and treating you.
Unlike those places, I was treated like a VIP at Concentra Urgent Care.
The reason I went here was because I had an accident on Monday whereby I was trying to open a can of Alpo from a can to feed my dog and the can spliced my finger where it continued to bleed. Felt like I was in a Horror film by how fast and continuous the bleeding was. I cut a vein and despite my putting pressure on it-​could not stop the bleeding so I called my sister who took me to Concentra Urgent Care on Leeland.
They have a convenient central location and very helpful and caring staff. They were concerned about me as a patient from the moment I walked into the door. It was not about the money or verifying insurance info upfront before treating me as the other bigger Urgent care clinics were only concerned about in this past year. Seeing that I was in pain and bleeding, they sent me back to one of the rooms to assess the damage and looked at my finger immediately. There was no wait time and they cleaned up my finger, took my vitals and got the doctor right away. It was after they took care of me that they asked for my insurance info and treated me like a human being taking care of me first. Which is one of the reasons that I highly recommend using them if you ever have an accident or are in pain.
From the reception staff to the nursing staff to Dr. Nguyen, they provided excellent care and service and I would highly recommend going to Concentra Urgent care verses the bigger named Urgent care Medi centers because they at Concentra treat you like a person and not a number. They have proven through my experience to give quality, personalized care and were generally concerned about how I was doing.
5 Stars all the way

Sound the alarm folks!
We gots a specimen thief in our mits and ain’t nobody getting out alive until I get my sample back.
So pre employment testing is always an inconvenient pain in the arse. You have to take time out of your day during «operating business hours», walk shamefully into room full of people who know you’re about to get the shake down, get locked in a bathroom and hand a cup back to a tech who you would assume must be constantly wondering why they took this job. All this paired with the fact you just downed 2 bottles of water and a Gatorade to be prepared to perform on demand.
This is probably one of the most stuffy testing facilities I’ve ever been to. Very plain and uncomfortable and feels more like a free clinic where you would go to get your state funded birth control. Walking up to the front counter to sign in with my handy dandy form in my hand, I was not-​so-​happily greeted by a rather perturbed looking women (I reference up to the «why did I take this job?» statement). I waited for about 20 minutes staring at my feet before being called back. Of course you go through the rigmarole of emptying your pockets and locking up your belongings and then give the little old lady what we both know I’m here for. Finally the process is complete, you are handed your donor receipt and sent on your way.
Well that is until you get a call a week later from HR saying the lab lost your sample. What? Isn’t that their primary job task? Needless to say I now have to go back and repeat this process and I’m a little less than pleased. Ain’t nobody got time for that.
Keep your receipts people and pray that you don’t get asked for a return guest star appearance.