Classic Touch Massage Therapy

First off, the address listed on their website is no longer valid. When I arrived for our couples massage, the building listed on their website is clearly not the place they operate from any longer.
Secondly, I want to say that the process of booking an appointment was massively inefficient. They list an email address on their website, and when I sent an email to them asking about a couples massage, the price, and available times, I received three different emails just giving me the information I asked for. I replied telling them to book the massage for the date and time they specified.
The morning of the massage, I received another email saying, «Your appointment today is confirmed,» it specified the time, and I apparently made the mistake of assuming this did not require further action from me, mostly due to the fact the email flat out said my appointment was confirmed.
So when we arrived to the address on their website, we could clearly see they were not located there anymore. This was mostly due to seeing coolers in the lobby and a pending Alcohol License sign on the window.
At this point I called the number on their website asking where they were now located as we had made an appointment, my question was immediately disregarded and I was told since I did not respond to his email that morning, they did not book the massage, and as such I would need to reschedule for several hours later. After hanging up he then called me back to tell me that he could book us for later in the week if we so chose, all the while never actually telling me where their new location was.
Overall I found this behavior to be massively unprofessional. To send an email saying the appointment is confirmed, only to then tell me you canceled it because I didn’t respond to your email saying it was confirmed makes no sense to me. Especially when I had already told them to book the time.

I too purchased a deal for a 1-​hour couples massage from Classic Touch. Overall, my husband really enjoyed himself and I thought it was fair. I may have a warped perception because I have an outstanding regular massage therapist that I’ve been seeing every month for about 2 years. He is a one-​man show though so I can never get couple’s massages through him and have been looking for a place to take my husband with me.
This place is indeed located in a very small strip center, but I never judge based on that because I’ve been to too many great places who don’t look so great on the outside. The inside is beautifully decorated, smells great and Tony (the owner I believe) is incredibly friendly.
When we were shown to our room it too was beautiful and serene. We were directed to two very nice massage tables covered in rose petals. The petals were removed and we were told that the bed on the right should be reserved for whichever one of us prefers more pressure because the woman who works on that bed uses more pressure. To me, you should be able to choose the amount of pressure so I was curious about that statement.
The ladies came in and quickly got to work — no real talking or anything which was good and bad. I prefer SOME guidance, like ‘We’re going to put this hot towel on your face now…’ or ‘Hot stones are coming out and I am going to place them on your back so let me know if they are too hot…’, etc. Otherwise they were professional and wanted to contribute to the relaxing vibe of the room.
I can agree with other reviews here and confirm that if you tend to get cold, the room is very cold. Due to the oil not being in a warmer, the fact that the ladies didn’t always warm their hands on stones first (sometimes they did), and that there was only a light sheet separating my body and the open air, I was extremely cold by the end of the hour. My husband, who runs hot, thought it was a perfect temperature so I suppose it’s based on your body.
I did notice that maybe the tables are too tall for these ladies to be working on. In order to reach the small of my back from the front of the table, she (read: her stomach) would hit the top of my head. I could hear tummy gurgling and it was just unpleasant to have pressure on my head lol. My husband said this didn’t happen to him but it definitely happened to me!
One other thing that bugged me was that I specified on the form that I didn’t want my upper thigh worked on because I bruise easily in that area. Clearly they did not read the sheet because she worked on both my upper thigh and upper quad with a fair amount of force. Not a huge deal but a little irritating nonetheless.
I will return because Tony and his staff are very nice, and it’s the first time that I’ve been able to talk my husband in to a massage in a long time. It was a relaxing experience that could be improved with some minor changes and I’m sure based on Tony’s attitude during the first appointment that he’ll accommodate as much as he can. I will report back after a second visit!

Okay, so i booked this deal for a couples massage on Amazon Local Deals. Kinda pulled the trigger without a lot of research, because, hey 80 bucks for a 1 hour couples massage? sounds good to me. After finding out it was located in a little dingy strip center I was quite concerned. However, after walking in, the relaxing ambiance, clean scent, and the welcoming and calming front desk guy eased my concerns. He had us fill out the standard massage form, name, type of massage we wanted, areas we wanted the therapist to concentrate on, areas we didn’t want touched etc. Shortly after, he leads us to our room with nice rose petals on the tables. He promptly scooped up the rose petals with two sheets of paper and left the room. The room was nice. Had a salt rock and relaxing music. Once we got situated, a knock on the door, and 2 ladies came in. I had to ask for a pillow for under my feet. When laying face down, I believe this is necessary for all massages to provide.
The massage: My overall impression was that the ladies who massaged us weren’t even licensed massage therapists. I’ve gotten Swedish massages and hot stone massages before, but this one, was so mediocre. Not only was the room cold, my therapists hands felt like ice cubes! I don’t even know how this is possible in this hot Houston heat. The massage, if you can even call it that, was more of an oil application session. They drip and rub a bunch of oil on you and then wipe it off with a damp hot towel and then dry you off with the sheet/​draping, leaving the draping still quite damp. The hot stone treatment was nice (probably cuz I was freezing my ass off), but it only lasted a total of maybe 2 minutes. And even at that, the stones were just used to rub more oil on my back (15seconds), and then placed in my hands (105 seconds). My therapist had a few nice strokes (most memorable was the shoulder blade massage) and never hurt me, but then again, I feel like I could’ve done a better job on myself then she did. For this I’ll give it two stars.
Would I come back again? Definitely not.

went with a living social deal, but wouldnt return here without another one. it was okay, but nothing spectacular.

I was gifted a Living Social coupon for Classic Touch Massage back in March. My experience was positive overall.
I didn’t have a problem scheduling a massage session even though I only had a few days to choose from, but that was because I forgot I had the deal and the coupon was expiring.
Classic Touch is located at the intersection of Shepard and W Alabama. If you are coming from Highway 59 driving down Shepard, it is on the right hand side in the same shopping center as Jenni’s Noodle House and a nail salon, and if you pass through the W Alabama light you will have missed it.
The parking lot is terribly tiny! I lucked up on a parking spot the day that I went. At the front of the business is a little waiting area. In the corner is an exposed office area where you also check in. Because the waiting area is so small it either feels homey or cramped depending on your perspective LOL. The massage rooms are down a hallway towards the back.
I enjoyed the massage and thought it was relaxing. I don’t remember the massage therapist’s name, but I know she was a hispanic/​latina lady. She did a great job and wasn’t a chatty person, which I prefer when I am getting a massage. She just let me relax in peace.

Classic Touch Massage was difficult to book because they exist probably solely on selling Living Social deals. I booked my appointment 3 weeks in advance and planned it into my schedule accordingly. 2 hours before my appointment they called to cancel because «they forgot about an event at the Toyota Center.» They were unapologetic. Totally unacceptable.

TERRIBLE CUSTOMER SERVICE. Walked in a few minutes before my 5:00 pm appointment. The front desk guy was on the phone so I sat down. When he finally got of the phone he asked if he could help me. Told him I was there for my 5:00. It was probably 4:56 when I arrived. He told me I was late and gave my appointment to someone else. WHAT? It’s just now 5:00. He said HIS watch said it was 5:05. Really? We live in Houston… You are located on Shepherd… There is a chance your clients might be a few minutes late because of traffic. Regardless, I was NOT late. If you buy a Living Social Voucher, buyer beware, you may not get the appointment you request because the front desk guy will give your appointment away if he is going by his watch. My car, cell phone, which is satellite time, and watch all had the correct time. I would give them negative stars if it were possible.

Ok so I bought a Living Social deal for an hour long massage, I actually used it (unlike a lot of the other groupons and deals I waste). Me and my Luv went one afternoon to use our deal, it was a quaint little place, cute, smelled nice. The guy checked us in for our couples massage. We went to the little back room, the lights were dim, aromatherapy was in the air, soft music was playing, the mood was set. We get ready and these two ladies come in. It seemed as if one knew what she was doing and the other was in training. She just kept looking at the experienced one and copying what she was doing. It was an «Ok» massage, they didn’t even really use the hot rocks like they should have, which is what I went for in the first place. If I just wanted a rub down with warm oil, I could have stayed home and got that. They need some more experienced workers there to get me to come back.

Awesome massages! Did a couples package with the hubby for our anniversary last year & can’t wait to do it again next month. Trying to figure out why I waited so long to go back, as I would go every week if I could afford it. Extremely clean, courteous staff and the best massage I ever had!

I really wanted to like this place, despite the reviews. It’s in a strip center right next to Jenni’s Noodle House. In spite of that, it’s fairly clean and welcoming.
The massage itself was fine — good pressure, appropriate draping. But it only lasted 30, maybe 40, minutes. The same track on the CD played over and over (and over) again. Furthermore, even though I do run cold most of the time, it was uncomfortably cold. I came here to use a Groupon, and the massage did not include the hot stones or aromatherapy that were supposed to be included with the purchase. Lastly, I had to go search for someone just to tip for the service.
To the place’s credit, when I told someone (the manager?) about my experience, he tried to offer a free massage.
All in all, incredibly disappointing, and I will not be back.

I was a bit skeptical when I read the reviews. However, I am glad to say that I had a great experience. My therapists name was Erica and she was great! She took the time to ask me about my problem areas and occasionally asked if I was okay to make sure the pressure was comfortable. I used my groupon and it was worth the price! A Swedish massage with reflexology, warm towels and hot stones. It was very relaxing.
Side note: The massage was scheduled for an hour… however, I think it may have been a little under an hour… Arrive there maybe 10 minutes early and perhaps look at the time you start to make sure you are not cheated out of your hour.

I came here a week after valentines day to celebrate with my husband. Of course we had the couples massage. I was very pleased with the service. I got the deep tissue massage which I thought was very good. My husband got another massage and felt the pressure was a little light. Overall for the price we would come back considering how good the price is.

I have been seeing Mary Tobon for pregnancy massages since my 3^rd month of being pregnant. She’s wonderful! Hot towels and hot stones are a regular part of the service. If you purchase a gift certificate ahead of time, it’s only $ 45/​hr. Can’t beat that!

I bought a Groupon deal for this place. When I was trying to make an appointment, I noticed that their website has two numbers. The first of the numbers doesn’t go through or something is wrong with it. The second (
713−522−6333, I believe), however, goes straight to the front desk. When I called via the second number, I was able to set up an appointment during a break in my schedule (a few days later).
Parking is a bit difficult since the lot is very small and is shared between a number of businesses, so be forewarned about that.
Inside, the place is very clean and nice. I was initially a little apprehensive but the guy at the front desk was really nice. However, many of the people at this place don’t speak much English, which was fine by me but if you need to talk, you might want to brush up on your Spanish.
My massage was wonderful. The little, old woman who kneaded out the knots and tension knew just how much pressure to apply. I don’t know if I can request her again but if I can, I will.
All in all, I had a good experience but I can see how that might vary from person to person. It seems to be a little more «whoever is open will take you» than a «request a specific person.»

Reading the reviews made me very skeptical about going to this place but good thing I didn’t, this was money well spent my boyfriend and I really enjoyed the couples massage it was beyond perfect they had wine waiting on us, rode petals on the bed the massage level was perfect we wish we could have taken the ladies home with us it was wonderful it’s nothing like experiencing a place for yourself big ups to groupon !

Originally found this place via Groupon. Yesica was professional and took into account my requests in an effort to personalize my massage to meet my needs. Her massage was invigorating and overall very satisfying, demonstrated good techniques using firm pressure. At $ 45 for one hour full body massage (some portion w/​hot stones) — you definitely get your money’s worth!

I purchased two massages from living social and when time came to make my appt my phone calls, messages, and emails went unanswered for a month and a half. Since my vouchers were going to expire I drove an hour away to make the appt in person. When I arrived the man was rude. He insinuated that I hadn’t called him or emailed him and saying his voicemail was full and not taking any. I showed him on my phone n he said nothing. My vouchers were going to expire n he said I could make an appt after the expiration. So HE gave me the next available date n time n made an appt for my mother and I. I told my husband that I was sure that this was not the last of this incompetent jerk that calls himself the manager with more than fifteen years experience. N sure enough he made sure he rose to the occasion. We arrived 15 min early only to be told that only one appt had been made. Does this guy really think that he has such a pretty face n good attitude that I would want to drive an hour for a third time to get a massage. Implying once again that it was my fault I proved to him once again on my phone the confirmation call n email I made in the morning with guess what! No answer. What a surprise. We told him we wouldn’t wait an hour for another emplyee to arrive to accommodate us due to the lack of time. We told him we wanted our money back. He said we had not payed him any money n that we would have to take it up w living social n that he was very sure we wouldn’t get our money back. So I made the call in front of him. I guess living social has had problems with them before because they gave me my money back in the form of a credit within five minutes. If anyone reads any part of this please focus on my summary: STAY AWAY

The location was convenient, but as others have said, I didn’t meet my masseuse before the massage. I bought a voucher from BuyWithMe for an hour of Swedish massage with reflexology and a hot stone treatment, but I only received 45 minutes in the massage room — — the massage must’ve been less than 45 minutes. During the massage, while face down, someone walked into the room and left not to mention the terribly upbeat music (similar to the one playing in a Tom & Jerry cartoon) eventually leading to the CD sticking in the CD player during the massage.
I’m glad it was less than an hour — — I prefer Rendezvous Spa in Upper Kirby — — - definitely more professional.

We bought the Living Social deal for a couples massage as Lauren J explained… and I was really looking forward to it. I have only had professional massages a couple times before, and I was hopeful that this would be as awesome.
It wasn’t. Not even close. Sure the guy at the front desk was friendly, but I don’t go to a massage place and rate them on the desk staff. The massage… the massage was awful. When you first come in you fill in a form that asks what you are looking for. I said «relaxation». What I got was a lavender-​scented ass-​kicking.
I have had deep tissue massages before. I got one in Thailand at a temple where they train people in deep tissue massages. This was NOT that. This was some guy hell bent on twisting me like a pretzel and digging his elbows and knees in my back for his enjoyment, NOT mine.
This place was a terrible deal, and even though it was a Living Social deal… I still feel ripped off. Lauren J said she would only come back if it was free… not me. They couldn’t pay me enough to go back.
My advice, spend slightly more money and go to Kavana. They know what they are doing.

We bought a couples massage from Living Social. We did not have an experience like Christina J (thankfully), but it was not great. I had been looking forward to getting a massage for a few months. I had a lot riding on this massage, so that might have been why I was a bit disappointed.
The man at the front desk was friendly enough. He offered us tea, coffee, water. We also had to fill out a little sheet, but I am not even sure our masseuses saw our forms. I had a female masseuse and Adam had a male. My lady was probably at 30% of where I needed her. It just wasn’t enough to really attack the knots and such. Adam on the other hand said he felt he got beat up. so maybe we should have switched.
long story short, I won’t come back here unless it is free. I would just rather pay the same or even more and get a better massage.