Cell 4 Less

The two guys working in the front are excellent!!!
Just left another cellphone store for something that was supposed to be under warranty and found these guys!
Fix was extremely fast, super courteous and they offer a warranty!
Was careful to explain any and all exclusionary stipulations to the warranty.
I will definitely be back but I hope I don’t have to replace another phone screen lol

This place has potential to be good but I don’t think the staff care much about customer service or even their actual work. Only reason to choose this place is if your other options are also pretty shabby.

They cut my SIM card from a micro to a nano for free. I went to 3 cricket shops and one repair shop on Eldridge before I found these guys who did it without even asking any questions. (FYI I will never be a cricket customer if they cant even do me a favor and cut the stupid card.)

I went there on a Saturday to get my ipad air fixed and possibly my iphone 5. The gentlemen had red eyes and slow movement. But the price was the best in my area so i stayed. He said the ipad air was 80 to fix (not sure how much he said to fix the iPhone because he had to charge it and see what was wrong in the inside). I said fine and he (Jayson) told me it would be ready by 5 pm (i came in at 1:30. I said fine and went about my day. I come back at 5:02 and ready to pickup my ipad all fixed and everything but he has the NERVE to tell me that the only screen he had was black (my ipad was white) and that the part would not be in until tuesday! So i replied well why didnt you tell me that 3 and half hours ago! and guess what this fool says? «i was just about to call you». I was heated! Huge waste of time! then i asked about the iphone he was suppose to charge and he said it didnt turn on and he charged it for 3 hours. LIAR i went home and it turned completely on in 10 minutes! Poor service wouldn’t go back if it was free! Their eyes were red and they moved slow like they were high. TERRIBLE men just terrible.

If I could leave 0 stars, I would. DO NOT GO HERE. I cracked the screen to my iPhone 6, bought the Groupon for cracked screen repair– $ 49. I get there and they tell me that my LCD is messed up too. Not true, they tell everybody that. They «fix» the LCD and cracked screen– runs me $ 150. Less than a month later, I took it back to the store because the screen was coming up at the top. Took it back over this past weekend again to get it resealed properly and it is coming up at the top again! It looks like they just put some glue there to hold it in place, which isn’t working. They are a group of young men who don’t know what they’re doing, just trying to make money without quality service AT ALL. This was not worth my Apple warranty being voided (after having a third party work on your phone). SAVE YOUR MONEY, TIME, GAS, PHONE, and LIFE by AVOIDING THIS PLACE COMPLETELY. TRUST ALL THE REVIEWS ON HERE. We know through firsthand experience what we are talking about!

Shady shady do not go there. I went to replace my glass and they decided to ad a sensor. Quoted different prices to people buying same products. Over 2 hours to get phone fixed. scammers reporting to BBB

The day finally arrived when my screen gave up and shattered when I accidentally dropped it.
I did much research and read much reviews but all costs to repair my iphone 5 screen were about the same. I didn’t even plan on going here. I can’t believe I missed reading the reviews for this store…
I’m giving two stars because I honestly believe I got lucky. The tech did OK with the repair. He didn’t break the LCD, didn’t charge me extra for anything, and didn’t do a horrible job at it BUT he did leave dust on my front facing camera and left my home button crooked. I called them back after I got it repaired and they kindly apologized and stated to come in the next day for them to fix it.
I did… And when I came in, the tech looked at me crazy and said «you must have some really good eyes cause I don’t see anything»… Like dude. I wear thick glasses and it’s suuuper obvious. He went to the back and fixed it after 10 min and then forgot to put my case back on it which took 5 more minutes for me to get his attention so I could get it back.
Once again, I got lucky but I would not come back here. I paid $ 86 to repair my LCD/​screen.

Don’t go to this place is better to pay a little extra but take the phone or your tablet to the original company. My review is base on my own experience, I took my I phone to fix the power button and they keep the phone for 5 days when they call me to said it was ready they charge me another 20 dollars I ended paying 58 and the phone broke again two weeks after and they said is no warranty they want another 58 dlls. No stars for this place.

WARNING: DO NOT GO HERE TO FIX YOUR PHONE!!! PLEASE READ BEFORE THINKING ABOUT GOING HERE! (even if you think the prices are cheap)
Took my phone in for a cracked screen/​LCD repair for an agreed price of $ 130. They called me to tell me I needed my sensor flex cables replaced for an additional $ 50 on top of what I was paying. I told them no and they said since I’m rejecting their service to replace the cables I need to pay $ 45 for labor fee if I want my phone back. Keep in mind that at this point they took off my entire screen already which cracks it even more and they expected me to pay $ 45 just to get my phone back in a worse condition than when I brought it in!
When I first dropped off my phone, I asked the clerk guy (Brandon) what the $ 45 is for on the waiver and he said «that’s if you change your mind and don’t want to fix your phone anymore for example if you find a cheaper place and want your phone back» so I went ahead and signed it. My mistake… DO NOT SIGN IT!
The $ 45 charge should have no applied to me bc I am not rejecting their services entirely, I am rejecting additional repairs that is not the original agreement!
I then spoke to the owner (Eric) by phone and came to a mutual agreement of $ 150 to get everything fixed including the sensor flex cables. He said my phone will be ready for pick-​up the next day.
Next day goes by I called to make sure it was there before going and the guy on the phone said it will be done by 5. I came in at 5:30 and they tell me my phone isn’t here and at the main shop somewhere on Airline. I asked the guys there why they told me it will be ready by 5 if my phone isn’t even here and they all denied talking to me on the phone. I had to say «don’t lie to me» for one guy to admit that it was him. They didn’t know what to tell me so they put me on the phone with a lady named Evelyn who was rude. She said that Eric is in a meeting and that Eric put my phone in a locker and no one can get it out. Now why would MY phone be locked up out of everyone else’s phone and why would Eric tell me it will be ready the next day and ignore all my calls/​texts?
The entire day that day I tried to call Eric on his cell phone and even sent him mass text messages and no response ALL DAY. Last resort, I called the main shop where they took my phone to speak to Evelyn and Rossi about my phone and they kept putting me on hold because after waiting for so long I would hang up and call back. First time I was on hold for was10min, second time 15min, third time 5min, then eventually they did not pick up their line bc they didn’t want to talk to me about my phone status.
I came back here the next day again with the intentions of calling the cops if they didn’t give me back my phone. Sure enough it was there. The lady at the counter did NOT let me check to see if my phone was working before paying and said it was their policy. WHAT KIND OF POLICY IS THAT? That’s when I finally received a text from Eric to my temp phone saying that he isn’t going to charge me the labor fee and sticking to the orignal agreement of $ 130. I paid, got my phone, checked to see if it was okay then noticed my SIM card missing. I had to demand it from them to return it to me and walked out the store without a «thank you.» I’m sorry but they did NOT deserve a thank you.
This place tries to make money from you either way. They make you sign a waiver which says that a $ 45 labor fee will be charged and if you don’t pay for your phone repair in 14 days, the phone is theirs. You bring the phone in for one thing… they tell you other things needs to be fixed and if you don’t want it then you can have your phone back in the same broken condition only if you pay the $ 45 labor fee charge.
DO NOT GO HERE BY ALL MEANS. Save yourself the hassel and pay just a little more for a better place. Just a few hours receiving my phone, my home button isn’t working like how it used to. When you press on it, it sinks into the screen and is very fragile.
This place has a Groupon that’s only for broken glass repairs, not LCDs. The review below mine who gave 3 stars got scammed! Before going here I called to check if the Groupon applies to LCD’s and they said no, only for broken screens. You got scammed! You paid for the groupon which is $ 55 and an additional $ 30 just to repair your cracked screen when all you needed was the Groupon!
I hate places who scam people.

I purchased a $ 70 screen replacement Groupon and took my GS4 with a cracked screen to the shop. The greeting and first interaction was well enough, i left my contact details a phone number i could be reached at and left. i returned an hour latter and was told the flex cable was broken and they needed to charge me $ 30. Once I asked why they didn’t bother to call me or ask if they could perform the additional repair or why they didn’t fix it because that was something they broke while disassembling the device to perform the repair. As soon as i mentioned the issues with the legality of performing a repair and charging for it without consent they gave up and sent me on my way. skip ahead 2 hours later, i remove the plastic wrap from the screen and rubber bands they had on it there are smudges on the inside of the screen and a couple scratches. I would advise against this place and just go somewhere else

Per my check in tip, I really appreciate the customer service we received here. I really feel effort should be placed in maintaining first timers as customers. Sometimes I wonder if maintaining business and/​or customers is important anymore. Ok– enough of the long intro! My wife purchased a groupon with a $ 55 value to have my sons phone repaired. When we got there the guy mentioned the groupon was for LCD repair and he wasn’t sure if that was the issue with my son’s phone. He had a cracked screen along with some possible wire repair. The guy decided that he would accept the Groupon + $ 30 bucks and just fix everything. He has gained a new customer due to that deal!

Do not go here. SERIOUSLY!
The two guys there are running a racket.
They get you into the store to replace a screen and then ask you to sign a repair agreement that is 100% blurred and not legible.
DO NOT SIGN IT. It states that when they repair your screen they *could* potentially crack your LCD, and without your permission they’re going to repair it and then charge you for it.
I refused to sign it. They tried to explain to me how no matter what they were going to crack the LCD, and just buy the combo package. I refused again and the guy wanted to know why I didn’t want the combo. My LCD works fine. I didn’t need to replace it. The glass is cracked.
They are getting people into the store and trying to scare potential and unsuspecting customers.
I went to a place off Fondren and my phone was repaired just fine.

Terrible place! Avoid at all costs! I went on 1÷21÷2014 to get my iPhone 5 screen replaced. First of all they showed online through craigslist that it costs $ 50 to replace the screen then when I got to the store they try to get me to replace the entire LCD for $ 115. I tell them that I only want the screen replaced for $ 50 and haggle me by saying that my frame also needs to be replaced and in total they will only charge me $ 70 for a screen and frame.
I finally agree and after 1 hour the hispanic tech finishes the job and brings me my phone. The job was done so poorly that as soon as I login and try to write text messages my screen was not touch responsive and the Indian guy says that’s normal and it will work in a couple hours. Well I stay in the store and I could see a black spot in the screen and I show the guy and he goes to the hispanic tech and the tech comes back saying that’s the best they can do and I should’ve gotten the entire lcd replaced that came with the screen already. I ask them to replace the lcd and the tech obviously didn’t want to do anymore work on my phone and said that this is the best it’s going to be so I leave and pay them $ 70. Over the next few hours my screen was still not working properly and isn’t responsive to touch that well. My texts would skip letters on the keyboard. I finally took my phone to Dr. Cell phone today on 1÷22÷2014 and they said that I received a defective screen from that store. I am never returning to that crooked place full of people that try to rip off people. They also have a groupon out right now. Beware! I am also going to report them to the Better Business Bureau.