Burger Theory

The spot opened up about two blocks from where I work. It still seems very new. The hostesses were sitting down reviewing business documents but still looked up and greeted me. I was also greeted by the bartender Calixto (Cali) after a few minutes. He knew the menu very well and made great suggestions. I ordered my food to go home. Two men came in after me and sat down. A cook from the kitchen happened to come out and asked if they wanted some wings while they were waiting. Not sure if it is normal for that to occur or because its still a new place. I ordered a burger (medium) and onion rings. Everything was delicious and flavorful. I think the burger may have been slightly over cooked to MY liking. I thoroughly enjoyed and will return. Maybe even tonight.

They tried to serve me someone else’s food approximately 2 minutes after ordering, but no. I know they’ve been open for several weeks by now, so not too pleased. Food poor, eventually served after 40 minutes, no cutlery, napkin etc. would never come back here or dare to bring anyone here. Asked for manager, apparently got a back asst chef who was useless. Asked for med well burger, pink in middle. Horror show, do NOT come here. Disgraceful.

Very friendly service and good burgers. It is, though, very expensive for what you get. What would make this five stars for me is adding a side such as fries to each of the main burgers/​entrees while keeping the same price.

Went there for the first time yesterday. Staff was super friendly. Food was real good. Awesome selection of beer and other drinks. Parking is shared with hotel. I’ll be back.

Great experiences & great meals!
Awesome location, ordered firecracker shrimp & house burger with bacon. Shrimp were very lightly breaded with some spicy chili sauce. Quite delectable!
The burger was cooked to a perfect medium as requested, bacon was a good addition as it is to anything else. Caramelized onions, cheddar cheese, light sauce & a hell of a juicy burger made out for a happy belly.
Service was quick, prompt & extremely friendly. These guys were pretty busy when I came in & they rocked it with a quick but not rushed in & out.
2^nd visit ordered a salad to go. They had a blackend chicken on special which I subbed for regular grilled chicken, it hit the spot!
Great operation & great food. Can’t wait to visit for dinner & a drink!

Tasty food, quick service, great staff!
There’s plenty of parking in the attached parking lot, which is great if it’s raining. Chef came out and asked how the food was, which was pretty cool.
Steak was properly cooked, and the desserts were popular at our table — especially the fudge brownie in a jar.

In short, don’t waste your time on this place. I’ve been driving by and anticipating a good burger spot in downtown for months and I’m so disappointed with the food.
Ordered Togo, was there when the food came out and when I got home in 5 minutes, the bottom bun of both burgers was soaked in grease. The meat had zero flavor, the $ 4.00 house salad was nothing more than iceberg lettuce with a couple slivers of carrot, 2 rings of onion and 2 grape tomatoes. Sad.

Had a hankering for a burger and since this place just opened and is a few blocks away, I thought I’d check it out. Came in here with low expectations, since I’ve yet to find a place in downtown that does a burger right (Hubcap is maybe an exception). Ordered the BT House burger (¹⁄₃ lb patty with lettuce, grilled onions, American cheese, pickles, and house sauce) and it was surprisingly good — greasy burger good. My only complaint was that the bun disintegrated under all that juicy, greasy goodness. For now, it’s the reigning go-​to neighborhood burger spot.

I would definitely recommend if you’re Looking for a great burger! My waitress, Sandra was a sweetheart. She made sure I had everything I needed and made me feel more than welcome during my stay. Also, the food is absolutely phenomenal! I had one of their lunch burgers and it’s one of the best burgers I’ve ever had. Stop by and check out the great food and wonderful service!

I would go back just for the shrimp appetizer! The burgers are ground in house from premium meats and the taste proves it. My burger was juicy and cooked to order. Service was great and the management was very present.

First day for lunch business today. We worked out at the YMCA and walked over.
Overall, good. There are about 6 standard burgers. Mine, ordered medium rare was tasty and juicy. A really good burger ¹⁄₃ pound. Fries were ok, but a little bland. Iced tea was fresh and good.
The burger and fries came out on a metal tray, with paper underneath the food. The fries were in a little metal bucket. Cute.
I ordered gluten-​free and they brought the patty out on top of a piece of lettuce. As I cut through the burger and through the lettuce, I picked up some of the paper on the tray. Oops.
We suggested to the manager that they think it through when people order bunless. They will probably use plates in the future, or you can be more specific and ask them to wrap the burger in iceberg to pick up and eat. They were very receptive to feedback.
They have a good selection of beers, with about 10 or so on draft.
Ten bucks for a burger, 3.50 for fries. A little pricey, but not unexpected for a downtown hotel. I’ll go again for sure. It would be a nice walk from my office.

I don’t know how Conrad L ate here since tonight was the first evening they were open. It’s also attached to the Holiday Inn, not the Express. This was a private event benefiting the Star of Hope which I think is cool because they support the local community! I got the firecracker shrimp (sorry, too excited to eat them so couldn’t take a pic!) which were out of those world. Followed by the BT House which is their house burger, delicious. Ended the evening with a homemade carrot cake which made me think of my grandma’s recipe! It was SOOOO GOOD! Staff is friendly and fun, bar makes great cocktails too! This place is going to be great for lunch or after work or late night cocktail! Can’t wait to come back!

Came to their opening and it was freaking awesome. Alicia was my waiter and she was all over it. I never had to worry about my drink being empty, the burger was juicy and delicious, think I’ll be coming here after work to grab a drink and have a quick burger when I don’t want to go home and cook.
The chef even came out to say high!!! Great service!

Patricia was our server.
The first review by Conrad should be ignored as today (Jan 7^th) is the businesses soft opening. If Conrad would have paid attention he would have seen this so his 2 star review is premature and improper. (Note…I am not affiliated with the business in any way).
Jan 8^th is the first open day for regular business.
During the soft opening during the dinner hour the place was full and everyone seemed pleased. The hotel runs the burger place but dont let that dissuade you from coming. They have a comprehensive burger menu with plenty of options and a full beer and wine selection.
As far as the food and service, ticket times with a 75% full place ran about 13 minutes and the food came out correct, hot, and delicious.
The management staff was also very much in view making sure everything was running smoothly.
FWIW you should come give it a try at least once and form your own opinion. I liked what I experienced and will come back.
mb

Not sure what to think of this place. Given that’s it’s own by the Holiday Inn Express that’s it below I’m not expecting a whole lot from this place but they advertise this location as if it’s an actual restaurant. This place has 4 burgers to choose from. Four. I could get more variety from McDonalds. The food isn’t anything special and the «buffet» is the breakfast buffet that they serve their hotel customers so don’t expect any burger buffet here. Waitstaff is nice enough if you get any. This place is pretty much always empty. In the end I’m not entirely sure why it’s a restaurant but my «burger theory» is that this place won’t last for long if it doesn’t change something up. Just my personal thoughts. Also parking is really hard to find that’s close by.
Overall ²⁄₅
Service: ³⁄₅
Food: ¹⁄₅
Ambiance: ²⁄₅