Brake Check

Cory helped me at sales counter. Very friendly and courteous. Price was competitive and he got my vehicle out at the estimated time given at time of sale. Waiting room was clean as well as the bathrooms. Also fresh coffee.

Takes forever. Good price. Good people, but you’ll get old.
I called in advance for alignment. They said there is only one car having alignment done at the moment. My car would be next. However, that car is on the alignment machine for two hours since I got there.
When it was turn for my car to be aligned, the place was almost closed. They still took another customer however while my car was hanging on the lift.
When my car was done, it was a total of 3 hours.
The people are good, honest and professional. They do not deny their fallback.
If you come out here be sure to empty out your schedule for the day. Don’t leave your car unattended. Out of sight, out of mind.

Had my belts snap right in front of their shop in the pouring down rain. Expected to pay a fortune to get them replaced, however they were very affordable. I was in and out in an hour and a half. Nicest guys ever. They were honest about what was wrong, thorough with me in explaining it, and did not try to upsell OR take advantage of the situation, which has happened in the past to me. Larry was the one who helped me and i did not catch the other technician’s name. I will be back for an alignment. Very satisfied with my visit today.

Great service. Great price. Felt like I got a good deal. Dropped off the truck because the brake pedal was going to the floor board. The job was finished quickly.

First visit: new pads and oil change $ 400.
Second visit a year later/10,000 miles: Told I need new pads, rotors, hardware, etc: $ 800.
I have never had pads last only 10,000 miles, mostly being highway miles. They said the rotors and hardware should have been replaced last time.
Sounds like a good business-​model.
I have been looking at my car for last 20 minutes so I can take it to another shop who quoted me a much better price for higher quality pads.
Edit: Just got my car. Smells like mechanic was smoking inside of it. Glad I just got it cleaned.

I am unsatisfied because I received a quote of $ 44 for a synthetic oil change over the phone, but when I brought my vehicle to the location, I was charged over $ 58 instead. I lost trust in this business for this misleading practice.

This is my second visit to this location. This time Curtis took care of my car.
I like the fact that they show you what needs to be done, give you their recommendations, and allow you to decide without putting you under undue pressure. I elected to replace my rear brake pads only although I could have added the brake flush for a discounted price.
I am exceedingly pleased with the price, the service, and the courteous service provided. I even drank some good coffee there!
While waiting for my car, Curtis discussed some new oil change savings and a 20% alignment discount that I think is worth mentioning. This new deal goes like this:
you get a $ 10 discount when you do the first oil change and you get a little card. After the fourth oil change, you get the fifth for free and if you do an alignment, with any service including the oil change, it is 20% less. I thought this deal is really good since you can apply it at any Brake Check nation wide.
By the way, all of their prices are competitive and the overall value of what you get is very good.

Curtis arrived ten minutes early on a Sunday and promptly took my car. He gave an honest estimate as I had been to another mechanic earlier. He was engaging and kept me fully enformed as events occurred concerning the progress and actions being taken on my car.
Truly a pleasure !!!

I arrived approximately 10 minutes before the closing time, and Mike (the store manager), without mention of the time, promptly assessed my car. I had stopped at this location because my car was not steering corrrectly.
In spite of it being nearly an hour after closing, Mike took the time to answer all of my questions and explain each necessary repair, listening patiently and taking the time to make sure that I fully understood each problem.
As someone who has been to more than a few mechanic shops, I can honestly say there were multiple opportunities to be overcharged, but here, Mike helped me to stay focused on the most essential repairs and told me which could be put off. I will definitely come back if I have any future issues. Great service, fantastic attitudes, honest professionals, and fair prices!

I had my front brake pads replaced the day before a road trip. I like how BrakedCheck will take off all 4 tires and show you what needs to be done. Their printed alignment analysis showed me the car needed an alignment vs their telling me and trying to sell me an alignment. NTB on Richmond and 610 said I needed an alignment 2 weeks prior and I said yes and apparently they lied and did not perform an alignment and I had BrakeCheck do it and feel like my car was properly worked on. I called NTB and got my money back — $ 89. Since I might trade in my car Brakecheck agreed to not perform certain things that were not required but rather «good to do». If I keep the car I will go back and have those things done at this location. Herbert is the store Director. I am female and felt I was dealt with professionally and honestly and the mechanics were very informative and detailed and answered my questions thoroughly after they performed the test drive of my vehicle before I left their shop. I recommend this location and another customer said she has been going their for at least 10 years and recommends them too.

I was at this location in June and July of this year, and believe their pricing for needed work is very high, and that they recommend some needless work and parts also. In June I believe I heard them charge another customer $ 150 for spark plugs and spark plug wires. A fast search in the internet showed price for plugs and wires as $ 35 to $ 50, and I feel those prices must be for the absolute best plugs and wires. Labor time should be about 15 minutes. Therefore Brake Check’s price is just nutty.
I had been there in June for an alignment check, since I had bought a lifetime alignment warranty several years ago. Shortly after the June visit my brakes started making noise, so I went back in July, when brake Check correctly said that the front brake pads needed replacing. When I was there last Saturday, the manager took my car for a test drive, came back and said it was pulling to the right. I knew from driving down the freeway, that there was no pull to the right. It’s true that front pads and rotors needed replacement, but they wanted to replace other parts that just do not have any wear factor. They recommended a lot of other work too. I went to my normal repair shop, where the owner said I only needed front pads and rotors, and that the recommendation for all the other work and parts was baloney.

Very professional. I didn’t have a ride so I had to wait and they pushed me up the line to get me out of there promptly. The front desk guy explained what was wrong, even showed me the difference between my rotors before and after they resurfaced them. They could have charged me for new ones. So I saved tons of money. I appreciate the difference in customer service. Because it is so very hard to find!!! Thank you Brake Check! I recommend this place to any and everyone!

These guys are probably the nicest auto repair professionals I have ever encountered. They all seem to be happy to be there and actually care about the maintenance of your car and take pride in the work that they do. Everyone is professional and patient, not to mention courteous when it comes to customer service. Coming from CT/​NY and having to deal with scumbags in over priced auto shops this place gets the job done at a great price and with a smile. I will definitely be taking my business to this location from now on for all my auto needs, thanks guys!

Great place to take your car in for oil and alignment and brakes! Not just a brake place. Priced very reasonable and honest workers! Schedule an online appointment in advance and you get a discount! Will come back!

This location, Southwest Frwy and Chimney Rock area, does honest work. They even brought the parts to me that I needed to repair and showed me the difference of the worn out to the brand new. Their attitudes are neutral and they are respectful over the phone, however, they need to get into good habit of wiping any remaining grease and grime when they’ve completed their tasks. I had to return about 3 times because grease and grime were on my car and I was unable to get it off myself. Other than that, I have no problem. If that continues, I’ll more than likely go to another location. Hand me back my car in the same EXACT condition that I first handed the car to you.

I have a classic car (1983 Mercedes 380SL) which had the original shock absorbers. The local Mercedes dealer wanted $ 1600 to replace. I contacted Brake Check and they quoted me $ 520. During the whole process, they treated my car with respect and ensured nothing was damaged or marked. Brake Check does far more than just brakes, they will repair just about anything external to the engine. I would definitely recommend Brake Check for most types of repair including exhausts.

Brought my car in on yesterday because of a grinding noise in my brakes & having been frustrated with another repair company for not fixing the initial problem correctly, I brought it to Brake Check on the SW Fwy @ Chimney Rock. Upon parking, I was greeted at my car with a smile and nice welcome. They diagnosed my car, visually let me see what the problem was with my calipers and fixed the problem. I also got an oil change which they happily accepted another competitor’s coupon for a discount and recommended I get a motor mount (and again, showed me why I needed the work and what was happening with my engine). I am very, very pleased and wish I would have brought it over here initially for the brake work but I know now and will bring my car to this Brake Check for future repairs/​oil change, etc., I’ve already made an appt to fix my motor mount! Keep up the excellent customer service & thank you for getting me in and out without substituting for excellent auto maintenance work.

I came here after getting a quote from Meineke on Kirby for a total brake job (4 rotors, 4 brake pads, brake flush) that was going to cost over $ 1200. After thoroughly inspecting my vehicle, the manager here showed me how I only needed 1 new rotor with my brake pad replacement. The other ones were still able to be machined down. The cost here was $ 450, saving me around $ 800! I really liked how the manager took the time to show me the specific worn parts on my vehicle and what needed to be replaced. These people are very trustworthy and I will definitely be back here for my regular service!

I had never heard of Brake Check before I bought my Groupon for an oil change, tire balance and tire rotation, but now that I have gone, I am not sure I will ever go back to the dealer.
The gentleman I spoke with was friendly and knowledgeable about everything happening to my car and easily answered any of my questions. This put me at ease as I typically feel that car mechanics are notorious swindlers.
All the services I received took about 2 hours, which was well under their estimated time. To pass the time though, I strolled around the garage! That’s right. I walked right up to my car. Brake check is so honest they’ll let you see your car and ask any questions you may have.
See you in 5,000 miles.