Black Arrow Limo

I fly to Houston twice a month and always use Black Arrow. Don’t waist time in the taxi line. The price for their clean new town car is about the same as taxi fare — both Hobby and Bush. Great service. Polite drivers. Always on time. Smooth ride.

I am writing to recommend Jiovani of Black Arrow Limo. Our family has used their sedan service since 2008. Our hotel recommended we use Black Arrow Limo while we were traveling to and from the airport for treatment at the MD Anderson Cancer Center. The rates are very affordable and we appreciate their kindness towards our family.
All of the drivers are familiar with the Houston area and are excellent in assisting with the names/​locations of the medical buildings. When going through treatment it is often necessary to be in a clean environment and their sedans are so clean and comfortable. They are always willing to help in any way and give great recommendations for restaurants, shopping or entertainment locations and of course deliver us in style!
Black Arrow Limo monitors your flight arrivals thus they know if you have arrived early and if you have a delay — they will always be there when you arrive.
I have always recommended their services to many friends & family traveling to Houston.

The other day my flight was three hours delayed and I was concerned that nobody will be waiting at the airport but the driver was at the terminal waiting on me. He helped me with three pieces of language! The driver I am sorry I did not get his name was fantastic and very professional. If I ever need another limo I will be using Black Arrow Limousine.

OK, so I was in town last week for the OTC conference. A co worker and I needed an early shuttle to Hobby on a Thursday morning. When we inquired at the front desk of the Marriot, the manager told us to use Black Arrow Limo company as it was about the same price as a cab, if not a little bit cheaper. We said great! He even called them and booked our pickup for 4am. He asked the rate while he was on the phone. He then hung up and said it will be $ 40 gentleman. We said GREAT! Thanks.
Pickup day comes and the driver for the company, Mario, was ten minutes early. Great again. He loaded our bags and was generally cordial. On the way to the airport was when it all went downhill. My business partner confirmed that the ride was $ 40 and could he give us a receipt? Mario replied that the cost of the ride was $ 50 because it was so early in the am. When we told him the manager of his company told the manager of our hotel it was $ 40, he said no again. Now dont get me wrong, $ 10 is not an issue to myself or my associate. Being FLEECED for $ 10 by a PUNK is. I personally didnt care, but it upset my co worker. When he dropped us at the Airport, my co worker paid and tipped him. Now, he did get a tip, but it wasnt much. Here is where it gets good. When I got in the airport, i realized i left my phone sit on the seat. I immediatley called the hotel to get the companys number to call them. I called and got to speak to some man who didnt know his ass from a hole in the ground. He had no idea who the driver was and took about 15 minutes to figure it out. In the meantime, i opened my laptop and started to track my phone with LOOKOUT, a mobile security app. I could instantly see it was moving away from the airport.
I tried calling my phone so he could hear it ring in the car. It was in fact still on and operating. I finally was able to get Marios cell number. Right before I called him, i sent a «scream» command to the phone. I then called him from my second phone. He answered, but i didnt hear anything in the background. I then borrowed my co workers phone and called my cell again (while i was on the phone with Mario). It went immedialty to voice mail. He had found my phone and turned it off.
Now I expalined to Mario that I wasnt the guy that gave him a hard time and that my phone was a few years old and wasnt worth anything. I told him if he simply would bring it back to the airport, I would give him $ 100 for his trouble, no questions asked. He maintained he never found it. I know for a fact, because i was tracking it, that it was in his limo and it was moving away from my present location.
Between the driver being a PUNK, and a rip off artist as well as the DIP SHIT owner that didnt speak english and had no idea who his driver was, I say AVOID these SCUMBAGS all together. So much for a bargain ride to the AIRPORT. In the end, Mario could have made a nice tip, all while being a PUNK, had he just returned my phone. The owner of Black Arrow could have cared less! The phone was locked anyways and shut off immediatley, so im not sure what value it had if any??? But I guess that doesnt stop people from being thieves and assholes.