I went for my annual eye exam and had the best experience. Once I arrived, I was greeted and asked to fill out a few forms. The forms were straight to the point and easy to fill out. After I filled out the paperwork and waited a max of five minuets before I was taken back. The woman who saw me before the doctor was amazing. She made me feel very comfortable and I could tell she knew exactly what she was doing. I’ve visited other offices in the past and during the reading test have heard giggles or been told unprofessional comments when I couldn’t see the tiny letters at the bottom. but that didn’t happen here. I was commended when I could see and was directed to easier lines to see when she noticed that I was having a difficult time. Dr. Gloyd(at Champions) is the most amazing doctor you can hope to have. He was very kind and explained every thing to me in detail. He was quick but didn’t rush. I felt comfortable in asking him questions and he never seemed like I was burdening him. Once it was time for me to select new glasses, the woman(I think her name was Ashley) was very kind. She showed me glasses that she thought would fit my face shape and complement my style, she was also very stylish so I knew I was in good hands. She then helped me see what pair of frames would best fit my budget after I chose my three favorite. If I had to have an eye exam more than once a year, that would be just fine with me. They are wonderful and I can not say enough wonderful things about them, I truly cant. I would recommend this location to anyone in a split second.
Ann L.
Classificação do local: 5 Houston, TX
I can’t say enough good things about my experience at the Berkeley Eye Center! Everyone was top notch: the receptionist; Sarah, the nurse; Dr, Reid; the check out insurance ladies; the on call staff; and the eye glass specialist. They were warm, friendly, & caring. They listened! They treated me like family. I will definitely recommend them to all my friends. How refreshing to have a calm appointment with true professionals. Thank you!
Jay J.
Classificação do local: 1 Houston, TX
I stopped by here to use my frame benefit through VSP on a pair of sunglasses. VSP offers the benefit to LASIK patients every two years. I’ve done it twice before since my LASIK procedure; once with my LASIK office(Mann Eye) and again at my current vision care office. I just happen to stop at Berkeley since they came up on my search for VSP providers near my office. I was introduced to Judy and explained why I stopped in. She kept saying that she would have to verify my sunglass benefit. I told her I understand but also mentioned that I’ve used this benefit in the past, just an FYI. She said she would still need to verify. Which I reiterated that I already understood. I explained that I was not trying to convince her but just wanted to let her know. She replied with«You wouldn’t be able to convince me since it is my job to verify.» I don’t know what I could have possibly have done to be treated and spoken to this way. I was there on my lunch hour, dressed in a suit and carried myself in a professional manner as always. I had no issue with her verifying but she was determined to make me feel unwelcome. I thanked her and walked out. I will not ever recommend this office to friends when they ask about my LASIK.
Tony M.
Classificação do local: 5 Humble, TX
Every employee I dealt with was absolutely genuine! Highly recommend.
Theresa N.
Classificação do local: 1 Houston, TX
My review is a long time coming, so I thought I’d report what happened to me and my daughter. My daughter was only 12 or so at the time. Having had contacts for less than a year, we brought her in for a check up. The doctor at the time actually reached out, WITHNOWARNING, and poked his fingers in her eye and took out her contact!!! Instead of asking her to do it, he reached over and did it himself!!! Appalling!!! My daughter started to cry. She was shocked and frightened from the incident, stunned and yes, it hurt. We told the staff, they said they mentioned ihow upset my daughter was. The staff felt bad, but no word from the doctor. We never went back, and now go up to the Tomball location which we love.
Mary V.
Classificação do local: 5 Spring, TX
I have entrusted Dr. Reid and the staff at Berkeley Eye Center with my eyes for quite a few years. I have always been very happy with them, but I’m even happier now that they’re in a newer, better location! I recently visited Dr. Reid at the new location in Champions Village. It had been just a few years since I’d had my eyes checked, so I was a tad overdue for an exam. I love where they are now(in comparison to their previous location)! So much nicer and so much easier to access! Dr. Reid always does an excellent job examining my eyes. The exam is thorough and comprehensive. I’m never hassled because I don’t want my eyes dilated(the dilating drug makes me sick). I’m never scammed for new glasses with minor changes in my prescription — in fact, this time around I was told that I didn’t have to get a new prescription filled UNLESS I wanted new frames — which I did opt to purchase. The staff is great about helping you pick out frames that compliment your face, work with your prescription(yeah, no-line bifocals here) and stay within your budget. Records are easily accessed and referenced for coatings and colors for tints on the lenses. An easy visit! I’ve been to other eye care locations that hounded me to come in every year for an exam; when I did, my prescription mysteriously would change necessitating the need for a new glasses — and new frames every single year. Once I started coming to Dr. Reid, that annual change of glasses and frames quit happening. You can BET that I’ll continue coming to Dr. Reid and Berkeley Eye Center. I’ve been very happy here — with exams, with the staff and with my glasses over the years.