Customer service is like negative 0 if there was an option I waited 1 hour for my account to be opened. The Hispanic lady in the front just loves to chit chat all day long with clients that has no use for work. Very 0 knowledge about wiring money for the client. Does not take 1 hour for a savings to be opened. Never coming to this location again. Time is money learn that bbva
Shawn W.
Classificação do local: 1 Houston, TX
I left this bank when it was just COMPASS many years ago… I was getting a haircut nearby and needed cash. Went here. $ 4 for an ATM ??? Seriously? That is why I use credit unions. I have paid less at a strip club ATM. I mean come on $ 4? So this is not so much a scathing review of this particular bank as it is every BBVA Compass. need some cash? Not a Compass customer? Just keeeeeeeep on a driving. Cause you will pay out the wazooo here for using the ATM.
Michael R.
Classificação do local: 1 Houston, TX
My review is for this bank location only. extremely poor product knowledge, high turnover rate with employees and just a terrible job of handling my personal and business needs. I had credit cards needlessly opened in my name that I had to cancel, I was charged wiring fees for after being told there would be no fees. was told by the manager that I would get refunded that money, and it never happened. They had no knowledge of a standby letter of credit for my business. Etc I could go on but at this point I decided to just close all my accounts. HA They even tried to tell me that they do not give receipts upon closing(REALLY ?) If you just need change for a $ 20 then this is a fine bank.