Owner is very rude and unprofessional. Beware of stale waffle cones. They make loads of them and keep them for weeks maybe even months at a time. I asked for a fresh one and the owner said no and claimed that his waffle machine was broke. I plan to contact baskin and Robbins corp about this. Beware, if he’s that cheap, who knows how old that ice cream is and what other corners he’s cutting. I wouldn’t trust eating ice cream there, one word Listeria! Health dept needs to be contacted.
Tracy K.
Classificação do local: 1 Houston, TX
The owner didn’t accept my coupon that I got in an email from Baskin Robbins because it didn’t look like the coupon he had printed. Within 2 seconds of looking at it he made the judgement that it was fake. I’m not sure how you can come to that judgement that quickly. Just because you haven’t seen it before doesn’t mean that it’s fake! This doesn’t seem like a happy place to work. All the employees had a miserable look on their face. Must be because the owner and his dad are constantly standing over their shoulders making sure they’re not scooping«too much» ice cream. I am not a big Baskin Robbins fan so I do not mind staying away from here.
Brittany S.
Classificação do local: 1 Austin, TX
Owner was horribly rude, and has policies in opposition to similar other locations in the area regarding cake orders. Very unhelpful and dismissive. Will not be returning to this location.
Aimee L.
Classificação do local: 4 Houston, TX
Great selection of flavors and lots of cakes to pick up for any events. Nice and helpful staff. The space is a little small though. They would benefit from adding some outdoor seating if allowed.