Barnes & Noble Booksellers

Place is super clean I love. It’s super quiet too but looks like they will close it eventually.
All the books are there though!
My only complaint is the manager (Asian lady). She’s super rude and glares at you when you come in. Would it hurt to smile when you see someone instead of turning around? Ive been to the galleria location and the town and country and the managers and employees are much nicer.
Overall, love the place but the manager needs to go. She looks miserable working there.

Love this place! All of the staff is friendly and helpful. Yes they don’t have coffee but that’s ok. It helps me not spend more than I should there anyways haha.

This location just get worst. They used to have chairs and tables for you to sit and study but recently they took all the table out, scattered all the chair around so there’s no place to really sit down probably to study. The only place that have a somewhat table and chair is the Lego table, and they not even allow you to sit there to study, and you can’t even sit on the floor. Their service is also not good as before, I rather drive 30 minutes for better services and place to study than this location. Not recommend to come to this one, the one on westheimer is way better.

I have considered driving out of my way to purchase my books and fine writing accessories at another location other than this one. The staff here are very rude almost all of the time. A larger gentlemen in his late 20s in particular is dismissive and acts extremely annoyed to have to talk to guests of the store. The people in the Music/​DVD department are very unaware of the store’s inventory and pricing.
The benefit of this location is that they always have full stock and clean displays because no one ever shops here. This is a dying store for sure. If you want an ample supply of those Pop vinyl figures, go here!

I personally like this place and most of the books I have, I got it from here, the thing I dont understand is why do some people treat this place like their own private library and most of them as I have seen just leave the books they have used on the floor or somewhere in the store instead of placing them back where they got it, and worst of all, they don’t BUY anything. Hey people. be considerate… Hopefully this branch does’nt close…

I love B&N! I really do, and this location was not so bad a few years ago… It had a couple of chairs, Starbucks, and very friendly and warm staff. But my last 2 trips to this place make me want to volunteer to shut it down. First of all they suck for not price matching their online prices to their store prices. Second of all, after the closing of Starbucks nothing else was reopened, so I can no longer browse their magazine section with my cup of cappuccino in hand. Third of all, once I asked for a complementary bookmark as I know they have loads of those near the cashier and Was told that they don’t have complementary ones? So everybody pays near $ 5.00 for the bookmarks yall carry? I ended up paying for my book and leaving. And I was guilty of returning after a few weeks only because it is so near to my location and I didn’t want to pay Amazon for shipping when I only needed a few books. I have a kindle, but sometimes only a good paperback will do… Ugh I really did not want to give this bad rating for B&N but I really think they’ve earned it. Let’s hope there is an update for this review sometime soon and it’s a ⁴⁄₅ star rating…

I know Barnes & Noble is dying out, but seriously. DON’T DIE PLEASE. With all these electronic devices and the electronic version of the book. doesn’t do justice! Come on! The scent of a book, the pages, how easy on the eye it is, the easiness of just grabbing the book you want to read and skimming through it. without having to wait for it to load, its always better.
So Yes I’m a fan of this place. I’ve been coming here since I was in college, tutoring my ex, to studying on my own, hanging out with my friends, etc. This place is a book heaven for me. It still clean and has a friendly staff. They still have free wi-​fi but they don’t have tables and chairs for you, and outlets. Which is the reason why I knocked down a star.
Other than that, the location is great too. You got best buy near by, a cool hobby store, ross, food places, etc. :) If you need starbucks, there is one not too far from the location. I simply get it to-​go and head over here to fuel my brain.

This was my second (and last) trip to this bookstore. I read a lot and usually love B&N. The place was mostly empty and there was nowhere to sit. I didn’t expect to sit and read, but I would have liked a bench while looking through their workbooks. I finally took a seat, but it was on their dirty floor.
We read A LOT, and I buy loads of books. Sometimes I order as many as 30 to 40 books in a single amazon order, and I place multiple orders per week. Just today I bought six cellular and molecular biology books on amazon. My point is that some people buy lots of books. It happens. So I had about ten to fifteen books in a stack, and an obviously irritated employee approached me and asked, «are you really purchasing that many books, or can I put them away?» I let her know that I was reviewing which books I would purchase. Why was she bothering a customer?
Then about 15 to 20 minutes before closing time, the employees began to hover and lay on the pressure. It made me really uncomfortable. I guess it shoos customers out faster. Three employees obviously wanted me out, and they practically chased me out of the store. Two walked immediately behind me up toward the front register. Maybe they thought I was a shoplifter? Are physics and chemistry books really that popular among thieves? Could it have been the math workbooks? I never thought of criminals as being big readers, but maybe I haven’t been giving them enough credit. The store closed at 10:00. I checked out at 10:03, so I won’t offer any apologies for lingering.
I ended up buying 11 books, but I won’t go back for more. Their selection was inferior to amazon’s, and their prices were higher. THE reason I won’t return? Their employees. The worst offender was the woman who was working in the children’s section that night.
Suggestions:
1. Eliminate the rude employees.
2. Add a few chairs or benches. Children and elderly would appreciate that.
3. Staff the children’s area with someone who doesn’t hate children.
4. Stop hovering near closing time. Be courteous and let the customers know that the store will be closing in «x» minutes. Then go away! Once it’s about 5 to 10 minutes after the official closing time, let your customers know that it’s time to make their final selections because the registers will be closing soon. Stop chasing customers away!
B&N still gets two stars because they have a better-​than-​average workbook section, a pretty good children’s area, and I found a cool astrophysics book. Still not going back though!

Not the best, not the worst. Yet it sucks that they lost the Starbucks, and they took away ALL the plugs. Also the chairs are against the wall. if you find any, so its cruddy but if you go to buy and leave its fine. They do well in assisting and helping you find your books but its soooo lonely and empty. They have potential but instead its sitting their like an abandoned building.

I really enjoy coming here to buy books but they need to really step it up. I don’t know why they got rid of the Starbucks, I used to love to study there. Also, there is no seating to read and you can’t sit on the floor. Those are the only cons. The service and employees are very nice and helpful!

Improvements to this location over the past few months have pushed me to rethink my previous review.
While this location still isn’t the best in town, their overall selection has improved. They’ve gotten a bit more organized and everything is pretty easy to find. With the addition of new shelving, their history department seems to have experienced the greatest improvement!
This location still doesn’t have a café, but they have covered up the gaping hole that their Starbucks used to occupy. It’s not perfect, but it is a definite improvement to the store’s atmosphere.
They’ve added a few chairs and tables, but there are still no benches! It’s not as crowed as it used to be, so moving throughout the store has become a lot easier.
The employees seem to have changed. The rude, old manager that used to run off customers is gone and the current staff seems to be a lot friendlier. Despite this, they are still too pushy with trying to sell their membership cards. no other location pushes them as hard as they do!
Overall, this location has bounced back pretty well in the past few months and I hope they will continue to improve. While it certainly isn’t the best Barnes & Noble in town, it’s definitely worth giving a shot!

This is one depressing B&N. Half of the store looks empty. No chairs anywhere it seems. I’m not one to sit on the floor and try to get a book for free by camping out daily, but it’s nice to be able to flip through a book to see if it is what you are looking for (especially since I’m not typically looking at fiction).
The other thing is the closing of the Starbucks. Instead of opening their own little café like most other B&N’s have, they just let it sit empty. Nice big blackhole I guess to add to the already depressing atmosphere.
And last? Any place that wants me to BUY their discount card is getting marked down a notch from now on. I would have to buy hundreds of dollars worth of books for this to make a difference to me and I do not. When I find books I do want? I go on Amazon and find them at the same price as at B&N, so asking me to pay you to get the same price? Nah.

i dont get why barnes & noble in houston are such assholes compared to other locations (in other cities) i’ve been. a while back i’ve had a manager tell me not to sit on the floor in front of the bookshelves. well. maybe there should be enough chairs for everyone then. it was obnoxious. since then, i havent had the issue, but there is a certain discomfort in this store due to the disappearing of study desks. it’s a bookstore, damn it. chill out, upper management!

This bookstore used to be my «go to» place to study since there used to be alot tables and chairs for people to use. I remember when I would get there early claim my spot and camp there for hours at a time to review stuff. Nowadays, the tables are gone and there are few chairs to sit on while reading. On recent visits, I would see people sitting on the floor to read. Speaking of reading material, there are a lot of books and magazines here to read to but you want to buy anything you have to be a member to get a discount and that cost around 25 dollars a year. I have not gotten myself a membership since I don’t buy books that much and tend to order online if I see anything I like. Also there is a Starbucks connected to the bookstore but you can’t bring in stuff from the store that you didn’t pay for.