If I could give them zero stars I would, this location has the worst customer service ever. If I could cancel my account I would.
Roselyn O.
Classificação do local: 1 Houston, TX
This location is located right off of 45 and cypresswood. Right adjacent to the spring high school. After entering the store, my mother and I were greeted half assed by one sales associate who said«one moment» and proceeded to help someone else. After waiting a few minutes, other sales associates came from their back room and I know they saw us when they walked out on the sales for and proceeded to keep going as if we weren’t there. You can’t miss us considering how small the sales floor is. I had to ask one sales guy who kept walking for help who liked hella clueless when I asked for help. He was like«ugh. Ugh…» Dominique approached us. That was his name. He was the sales associate that did not shake our hands or introduce himself to us. He looked like he didn’t want to be bothered like«oh I have to help them» EVERY single time I asked him about a phone he said.“I don’t know. I don’t know how to use these phones” I was thinking«we’ll find out dumbass» seriously. I’m Doing more research struggling to figure out how to set up my mothers phone by myself while he was texting on his phone. He came across as very arrogant like he was too good to be there. They entire time I was calm but I was fuming. I was top sales in the best technology company on the world right now so I would kill my commission sales if I had his job. OMG. Lazy prick. I will never return there again.