Ash Automotive

We have been going to ash automotive for 10 years. He is one of the most honest mechanics, he lets know ahead of time the work that will need to be done and the price. He has always done quality work and very fair on his labor and price only mechanic we go too. They are always very busy so you will need to drop your car off, but it’s always worth it to know its done right and you don’t get the run around like some other places.

Ash Automotive has been my family’s go-​to shop with any car situation over the past 15+ years. They treat you fairly, actually spend time looking at your vehicle, and do not price gouge.
I know Ash Automotive is one of the best in Houston, so much so, that even when I moved from Clear Lake to Downtown, I still drive my car the 40+ minute drive south just to have Ash take a look.

I almost hesitate to write a review because Ash is so popular already that there’s often a wait to get your car seen. But Ash is so skilled and trustworthy that I can’t resist recommending them. We’ve been taking our cars there for at least 15 years and never had occasion to question their work.
They earned my loyalty the very first time I contacted them. The engine manifold of my Corolla was cracked and my previous mechanic was offering me used part vs new part options for fixing it, all of which were scary and expensive. When I called for a second opinion, Ash’s wife, Kay, looked up my model year while I was on the phone, told me it was covered in a recall, and sent me to the dealership to get it fixed for free. I was basically a bird’s nest on the ground, and the fact that they passed up the opportunity to take advantage was a big deal. Over the years, they’ve never given me cause to doubt their work, prices, or ethics, definitely worth waiting if you can.

This was the first time I have used Ash Automotive and I was pleasantly surprised that they were so attentive and were able to fix my truck. They didn’t try to up sale services. My truck was towed from my office by their service and within the hour I had a phone call from them letting me know that my fuel pump needed to be replaced. Since I was needing an oil change, I had them take care of that while they had my truck. They were thorough and quick to fix my truck. I will be using them again when needed.

This guy is HONEST, HONEST, HONEST!!! We gave our Cadillac Escalade ESV for repairs because the check engine light turned on. Ash asked us to drop off the car 4 days later as that was the earliest appointment. He checked it and told us the gas cap was not on properly so it was showing «small emissions leak» on the computer. I asked what the charge would be and was told «NONE.» I was shocked as the dealer told us it would cost $ 141 just to tell us what was wrong. And the last time the dealer billed us around $ 400 for this same issue. Also the dealer gave us an appointment a week later. We will definitely be taking all our cars to Ash. He is an honest mechanic in this world of crooks. Thanks Ash for great service!

I dropped my car off at Ash after I discovered that the car would only start at night. Ash quickly diagnosed the problem and gave me a very reasonable quote.
However, the next morning the car refused to start again. Ash towed my car FOR FREE to the shop and attempted to solve the mystery. They spent the next few days running exhaustive tests on the vehicle, but were unable to figure it out. I was not charged for anything.
I finally took my car to the dealership and they were able to fix it, finding the problem to not be what Ash originally diagnosed. Learning this, I called Ash and prepared for a aggravating battle trying to get even a partial refund. I could not have been more surprised — as soon as I mentioned that the dealership had actually figured out what was wrong, Mr. Ash immediately said I would receive a FULL REFUND before I could even ask for it.
tl;dr — Initial cost was fully refunded after repeated attempts to fix my car proved unsuccessful. Very friendly and accommodating.

This business came VERY highly recommended by a personal friend who has used this business repeatedly.
First available appointment was one week out. Scheduled it. Left information including a contact number. Got there for the scheduled appointment at 8am only to be told that they were short of personnel and we would have to come back in 6 days. No one seemed to care. Guess a call was too much trouble.

This is the worst mechanic I have ever encountered. He is a liar and a thief. His staff members are incompetent, and that’s putting it nicely. I already knew what was wrong with my car and I instructed them what to do. They replaced the axel on the drivers side, instead of the passengers side. When I informed him of the mistake, he raised his voice at me and said he would not fix it. I am going to report this business to the Better Business Bureau and I am also considering legal action. I hope that anyone who reads this has the sense not to take their car to this con artist. I wish someone would have warned me.

I have known Ash for over 15 yrs, well before they opened Ash Automotive in Clear Lake. If you want an honest assessment of your car trouble, and a craftsman’s approach to solving YOUR problem, then Ash is your mechanic. Yeah, you will need an appointment, and yeah you might have to drop your car off. More than likely, Ash won’t be able to fix your car while you wait. they are busy, and for good reason.
If you own a high-​end auto (Volvo, Saab, Jaguar, Merc., BMW, Audi… on-​n-​on), and you are leery of the song-​n-​dance from your dealer’s service dept., then take it to Ash Automotive for an honest assessment.
Overall, Ash Automotive provides you great service and fix your problem. You can trust these folks not to take you for a ride, and you can sleep well at night knowing that when they fix your car, it stays fixed.

Ash is the only person we trust our vehicles with. An honest mechanic with a great business.

You won’t find a mechanic that provides any more honest advice or repair than from Ash! He frequently does quick stuff for free! I have used his service for over 10 years now and the only thing I have to complain is that they are always super busy!

I have taken my car here twice. The first time my car wouldn’t start so I had it towed in. After a few days of them not calling me about it, I was getting annoyed and decided to call them. They informed me that they couldn’t find anything wrong with it and it started every time they tried. I suspect that the fuel pump (which I have had problems with before) wasn’t working properly and the bumpy ride on the flatbed jostled it enough for it to start working again. I was impressed because they could have told me anything and charged me for it, but I left just paying the tow.
The second time I took it in my car wasn’t starting again and the engine wouldn’t turn over at all. The tow truck driver and myself both tried to jump it to no effect. I got the call the next day that the battery just needed to be replaced. They also informed me that my brakes needed replacing, which I had them do. The reason for the four star rating is that I thought the bill for the battery and brake replacement was a little high, but I will be returning here if I ever need work done again.

I needed a 60,000 mi maintenance on my car and the dealer wanted to charge me $ 700. I took it to ash and explained what i needed and he said that they will only replace what needs to be replaced. Because he doesn’t know what will be done beforehand he couldn’t give me a price. But when i picked up my car my bill was only $ 150. HUGE savings!!! My car is running better so i know they did work on it. I recommend them.

Well this used to be my mechanic. They came highly recommended to me and to date seemed OK. Recently I had two issues with my car, one very minor and one very major. I was expecting to spend a few hundred. I was mentally prepared. Until they quoted me $ 1,500 dollars. So, on my way to pick up my car from Ashes, unfixed, I call the dealership. They quote me $ 600.00 for parts and labor over the phone. That’s a $ 900 difference for anyone taking notes. Lastly, Ashes also misdiagnosed the minor repair and wanted to charge me $ 300.00 for something the dealership charged me $ 20.00 for. From ashes to ashes and dust to dust.

If you want to take your car to an honest businessman who will charge a very fair price, then Ash Automotive is the place for you. No flat rate like the auto dealers, he will charge for the time it takes. Will definitely take my car back again

I was looking for a Clear Lake area mechanic and Christine K’s review pushed me toward this place. I never would have taken my old truck here because the building looks too new and prefab like the Brake Check next to it. But inside is the very honest mechanic/​owner Mr. Ash. The first time I dropped in they were booked and I made an appointment for the next morning. The next day I was describing the horrible shrill squeal my truck was making to the counter guy. Mr. Ash got up from his desk and said «lets take a look». I thought it was a belt component. Mr. Ash immediately found it to be the throttle gasket (under the air filter). So it was a whistle, not a squeal after all and $ 85 and 1 hour later I was on my way a very happy customer. It was nice to see the master detective at work. But this place is very busy. Be sure and call ahead or drop in expecting to leave your car.

One of a girl’s biggest fears is being told that her car’s ball bearings need cleaned (hint: they never do). The warm fuzzy feeling of knowing that Ash and his mechanics will not fix the unfixable nor charge for things unnecessary is priceless. My cars (and my family’s cars and my friends’ cars) have been going to Ash for over 15 years. Occasionally I would stray, tempted by the convenience of a closer mechanic, but I have always returned to the steady honesty of Ash.
One time while waiting for my car to be finished, a woman brought in her car because it was making a weird sound. Ash went to check it and returned with a piece of plastic that had been wedged under the car and was hitting metal on the undercarriage. When the woman asked how much she owed, she was shrugged off and told «no charge.» Of course, he could have told her anything was wrong and easily could have charged her $ 50 – 100 for it, but he didn’t. And he never does. There are dozens of similar stories to be told.
The success of his legendary honesty is apparent. He has moved from a two bay shop to a six bay shop and on a Saturday you’ll see a full to the brim parking lot. His wife greets you with a warm smile at the front desk and your invoice is placed in an envelope with a big smiley drawn on it. His new «Ash Automotive» sign also incorporates the same smiley that his customers have grown to appreciate. You might not come in smiling, but you leave with a contented smile, knowing your precious baby has received the best care possible.