AJ’s Landscaping & Design, Inc

AJ’s landscape just completed landscaping our home. They were so professional, accessible, timely and kept me advised throughout the project. The designer, Adrianna, was hands on and supervised the work performed. She was super. She even provided a creation of what our house would look like with her recommended plants and emailed to us. We may have paid a little more than some other landscapers but the finished look was well worth it. I highly recommend AJ’s. Gary T

Mary R and Mike B
January 2016:
We are very proud of our landscape design and installation by AJ’s Landscaping. We are stay-​at-​home, older, and one of our main pleasures is to sit outside and enjoy our yard. Brian developed a front yard design that has awarded «yard of the month» several times from the subdivision Civic Club and Garden Club. Recently in the back area, Brian worked patiently with us to develop a design that we could afford and that we could easily maintain. The installation crew was efficient, organized, and responded pleasantly to our «special requests.» Brandon, their sprinkler designer and his crew went the extra mile to improve our sprinkler system. We are delighted with our rock garden and the whole darn process! We will definitely recommend AJ’s to our friends and neighbors.

I too, have made calls to AJ’s landscaping without a return call. It appears
they are too busy and selective in their clientele. I will take my business
elsewhere.

Like some of the other reviewers, AJ’s has been my landscaping choice for a number of years; AJ designed both hardscape and plants for my home 6or8 years ago. This past summer I asked for a refresher course of action since the shrubs etc were growing out of control. When I expressed disappointment with the outcome of the latest work, they made every effort to satisfy! I say they are the BEST, and they give both quality service and quality plants.

I have never so disappointed in the whole process in my entire life! THIS IS THE THIRD POOL THAT WE HAVE BUILT. They over promise and under deliver on as levels. They forgot to put a step to get into our hot tub which had to be added later, they forgot 2 pencil spray jets that we paid for but were left out of the contract, they were supposed to fix a drainage problem in the yard but have only managed to make it worse and we have been told since August that the job will be finished next week. If you still feel the need to go with them make sure you put a completion date in the contract and the everything is in writing because they have a way of forgetting things. I WOULD NOT RECOMMEND THEM TO MY WORST ENEMY!

I called and left Three messages to this company with a detailed explanation. I also sent an e-​mail again asking them if they can consider landscape project for my backyard and yearly maintenance. NOT A SINGLE WORD YET

This review will be a ‘work in progress’
UPDATED APRIL 2015 — see bottom
We were in need of a pool makeover. Our 25+ year pool was out of level by 3 – 4 inches and also required re-​plastering. We entertained several contractor options and decided on AJ’s knowing they were more expensive but wrongly assumed that paying more would result in higher quality work and a higher level of performance.
This was the biggest mistake that could have been made — and I will document everything so the next person will not suffer the same outcome.
In addiition to a 2 month delay in actual site woork, there has been:
— No Project Management
— No Accountability
— Attempts at front-​loading the invoicing
— Poor workmanship
We are now approaching 8 months on a job that that should have been completed in 3.
#1 Never pay the full the down payment until the work actually begins on site. Pay only 20% of the required first payment as this is fair for a contractor to develop the initial design.
UPDATED APRIL 2015
Well — it is now 10 months — 7 months past the original finish date of September. Work is still incomplete and of sub-​standard quality. Calls and emails go unanswered.
Our front yard has been torn up during this entire process and we have become the blight of the neighborhood.
I have heard from some subcontractors who refuse to work with AJ’s any loner due to project management incompetence and slow/​no pay.
I’m not sure what is going on in their organization right now — but keep away. There are are other good design and landscaping companies.

Been using AJ’s for many years and thought I’d spread the word. They’ve always and continue to be a first class operation. They are very professional, friendly and easy to deal with. I like their reliability, promptness and their quick response to any problem that may arise.

AJ’s has been maintaining our landscaping for over a year. They are reliable, conscientious and reasonable. I receive an email reminding me of their upcoming visit and I can reply with any concerns or focus areas. They also text me when they are on their way so that I can have our dogs out of the way. Upon completion of their work they leave us a detailed report of what they have completed as well as any concerns. They also leave everything neat and beautiful! They quickly respond to my requests in a prompt and courteous manner. I have worked with many landscaping companies over the past 15 years in the Houston area and they are by far the absolute best! I highly recommend AJ’s!

The crew at AJ’s installed my spring color. They showed up as expected and planted an array of summer flowers that I expect to last until the first freeze. There was one item that was not to my liking. I called the crew supervisor and they modified the next day.
I appreciate a company that listens to customers and accomodates.

We have spent over $ 100,000 with AJ on 3 major landscaping projects with the first 10 years ago for complete redo of front, side yard and courtyard. The second was 7 years ago with landscaping our back yard, complete redo of pool, flagstone accents, paver patio and arbor. We just finished our last project by AJ which was a new colored, stamped and saw cut driveway. We also redid our patio and front walk with quartzite tile and the stone workmanship was superb. I might mention that our landscape architect at AJ’s, Jared, developed an absolutely great design for each of these projects. AJ’s is certainly not cheap but you get what you pay for and they are worth every penny. If you think this is a phony review, ask AJ for my address and do a drive by.

I highly recommend AJ’s Landscaping and Design. I have been a customer for more than 25 years. The service is outstanding and the personnel is very accommodating. In my opinion, they are the best landscaping company in Houston and possibly in the entire state of Texas. The personal attention you get whether your job is small or large, is unsurpassable. AJ’s goes the «extra mile» to make sure the customer is happy and that the work is outstanding. Thank you AJ’s for making my life happy through excellent service!

AJ’s has been maintaining our lawn and gardens for over a year now. They are very reliable and do a great job. What I like best is that they send me an email the day before they come every week so that I can let them know about any concerns. I might tell them that weeds or cropping up in the lawn or I saw bugs on the magnolia. When I do have a concern, it’s taken care of the next day. Yes, they’re that responsive, which I have found to be a rare quality in the landscaping maintenance world. Good communication, with customers and within their organization. Very nice people, too. Any negatives? Well, I have three big dogs, so I wish they cleaned up dog poo! But that’s about it. I’ve worked with several of the large landscaping companies in town and AJ’s is the best in my opinion. I recommend them.

This one is written by my better half…
We have worked hard to save just over $ 20K to invest in landscaping my backyard to turn it into an oasis; a real retreat.
In reviewing AJ’s Landscaping website I saw incredible photos of their work. They even advertise, «No job is ever too small for AJ’s Landscaping & Design. Each job is customized to meet your needs and budget.»
My excitement was soon crushed as Damon Peabody (Director of Sales) (REALLY? how sad) arrived late for the appointment (over two hours) and was condescending and disrespectful to me. As we surveyed my backyard he began to try and talk me out of the job because there were so many things my yard needed that my job, I guess, was «too small» for him to work on. He began to tell me if AJ’s don’t do the entire job, then the consequences would be that I would take them to court and we would get into an expensive legal battle. What?! I couldn’t believe what he was saying. He doesn’t know me! When I told him I found his comments offensive about me suing them, he did apologize, but the damage was done. I guess he’s not used to us working class folks who scrimp and save to finally think we can put our dream into reality.
So if you have $ 100K to throw toward landscaping, and enjoy having someone demeaning to work with, call AJs and request Damon.