I have been going to Dr. Richmond now for about 6 months and she has never been anything less than extraordinary. The reception process is always quick and easy. She is always prompt and informative. If I am scheduled for 10am, I am seen at 10am — not 11am like some places. For those of us that work during the day, this is very important and she takes those kind of things into account with her practice. I would highly recommend her as a dermatologist.