AAMCO Transmissions

New staff. Great work and friendly service. I will come here any time I have a problem with my truck.

The worst customer service i ever dealt with. i called to get a estimate on a blown gasket and the douche replies i can’t give u a quote over the phone in a very rude tone. i was like really? Because every other shop i call have no problem doing it and don’t hesitate to give u a price…

Do not enter! I too was swindled out of $ 185 for a diagnostic on my engine. I believe that they already knew that it needed to be replaced but instead sold me on false hope and a peace of mind. They stated, it may not be that bad and they can see where the sound is coming from. I advised brian that firestone had shewed me away from a $ 99 diagnostic bc they already knew that the engine needed to be replaced or rebuilt from the sputtering sound. The latino mom and pop shop even told me in few English words, «No power, engine broke.» I advised Brian of this to begin with and he claimed that the shop was superior and was able to handle more complex issues and in fact most of their referrals are from Firestone.
Yes, I was a gullible female customer who was desperate to be able to get her pre k kids to and from school and needed to drive within a few mile radius. At the end of the day, after doubling the time they originally estimated to get it fixed and me having to constantly initiate feedback, I was told that they could not determine the issue but was able to confirm that the engine was internally broken which I’m sure they knew from the jump.
The idiot, Brian, then had the nerve to say, that they will have to remove the top part of the engine and plugs which would cost $ 914! Why in the hell would I pay that? Just for you to say that «Yes, visually its jacked»!! In addition, turn around and pay several thousands of dollars for it be installed? Brian had the nerve to say, «Well yes, it seems to be cheaper to replace it then to fix it.»
No integrity, No conviction… to their defense, they have nice leather couches, hard wood floors, and a big screen TV and dropped me off back to my home. They at least massaged my back before they stabbed me.
****UPDATE***I ended up taking my car to a more reputable place, Specialized Auto Care and they were able to salvage my engine… The rockers had fallen off and had a misfire in one of the cylinders… They even backed it up pictures they sent to my email… Specialized Auto Care’s approach is, to start with the most economical process first versus jumping to conclusions that are costly… They thrive on word of mouth, AAMCO thrives off of hustling people…

Avoid! I am new to Houston, and I panicked when I tried to start my car on a Sunday, when everything is closed, and my transmission failed. They charge $ 395 just to inspect the transmission to tell you if you need a rebuild or not. When including the price of the «inspection,» they charge about $ 700 more than other shops to rebuild it. Avoid this place if you can.