A-Alamo Storage

Awful service

Not confident that the manager mentioned to other RV owners storing their mortorhomes on the premises. Been a customer for several months. Checked on my motorhome earlier this month to find that someone took a saw to my emissions system and stole the Catalytic Converter. Cameras on the building did not capture the incident as they were pointed away from my RV. Spoke to the manager of the place and she seemed unconcerned about the incident. I asked if she informed the other RV owners and she sarcastically said she’d do it, which I doubt. Hence my review. They have no real concern about the theft that occured. I spoke with another «tenant» who has larger trucks stored there. From what I was told, this wasn’t an uncommon issue and they had theft as well of other items. I no longer trust this storage place for my vehicle and have moved to another facility. Cost to repair the damage that happened at this storage lot from their lack of secuity over $ 4k. If you are looking to store your RV someplace, this is not the place. I get that this can happen anywhere, but from what I was told from the «tenant» I spoke with, this happens a lot at this location. Similar has happened to other RV owners here. I asked the new place about any incidents and they have had none with any of the big vehicles parked in their lot. A-​Alamo is in a high traffic section just outside the Heights and is not secure in my (now costly) opinion. The manager did refund the amount I had just paid prior for the start of the month. So I will give credit to that part. If you park your RV or big truck here, good luck.