Ulta

If your looking for Tanya McKee please call or text her at 727−515−2025
I will let you know where I’m working and take care of all your hair needs. I look forward to hearing from you. Thanks

Never get your nails done at Ulta Salon. They clearly don’t have a designated salon professional working in the nail department. After four coats of Gel nail polish, we finally had the color visible on my nails. Kid you not, the color was also black. I almost got to the point where I was going to ask if I could just do my own nails and use their products. I’ve honestly never had a worse gel manicure. The girl who did my nails was named Lex. She was extremely nice but just was not fit for the job. I can tell you I’ll never be returning for that service.

I really like Ulta. Used to prefer Sephora, but I feel Ulta has better quality products and they almost ALWAYS have a coupon (you have to ask). The ladies at this location are very helpful. The stock is okay. They didn’t have the scrub I wanted a few times, so I had to go to the location in North Wales to get it. I took one star away because the last time I went, I asked about a brand of exfoliant and the woman had no clue what I was talking about. I actually had to find it myself.

Mandi is my girl. She’s literally a genius with coloring and cutting curly hair! Not only is she incredibly technically skilled, but also the sweetest girl around.

My first time getting any salon service at Ulta. Karen gave me a Diva Curl Haircut. She taught me how to maintain my curls. I purchased the Diva Curl Shampoo, Conditioner, Mousse and the spray to use in between washes.
My hair has never looked so good. No frizz whatsoever.
Thanks so much Karen!!!

I hope I have the right person… Jason helped me here today. He was nice and he was funny. I asked for a mascara recommendation, without any sales pitch, he showed me one and I was on my way. He did ask if I needed anything else but there was no pressure, no sales tactics which I appreciate. Ask for him. I hate going in any store where I feel pressured to buy everything. He knows his stuff without being pushy. I’ll return for him for sure.

I started to go to Ulta instead of Sephora because they mostly have the same products I use and I assumed they would have better deals (which they do sometimes). Unfortunately, my actual experience was definitely unique.
Pros:
I like the brow bar… sort of.
Cons:
$ 35 just to get brows done? The first time I went, the girl overdrew, but knew she did and re-​did them fine to make me think the money (not including tip) was worth it. The second woman I met was older, and she failed. I had to fix them. She kept eyeing me until she asked if there was a problem, and I had to tell her to not only re-​wax, but re-​draw my brows.
NOW, the actual experience that gives ULTA BEAUTY a 1-​star rating:
The girls are nice. by «nice,» I mean in that forced; retail-​like experience. Otherwise they couldn’t give two fucks as long as they’re paid.
I wanted a (what they called) «Bombshell» blow-​out. The picture they had was of full very loose waves. NOT CURLS. To achieve this look at home is to use a blow dryer. There’s no need to curl the hair with an iron, unless the iron is a big 1.5 or 2 inch barrel. Set it with hair spray and you’re done. $ 35 was the special I would get it at, which they promised when I actually physically came in to make the initial appointment.
***They honored my 20% (which if I haven’t said anything, my hair would of cost me way more) also, all the little notes the idiot typed in to make my initial hair appointment magically disappeared.
«Oh you did? We said that? Hmm, I don’t see it. Oh well. Take it. Yeah, take it.»
Okay. Thanks?
Overall my hair looked like Shirley Temple. Everyone complimented it because of course no one’s going to bash the work of their own employees in front of the customer. I on the other hand went home to re-​do EVERYTHING.
I also booked my make-​up there… WTF.
Me: «How long have you done make-​up»
***I called a few days before to make sure, the «artist» was qualified. The lady on the phone gave me a bullshit excuse about everyone has «some type of certification.» From where? MAC University? I read some red flag warnings about the talent at Ulta. BELIEVE THEM!!!
Make-​up Artist: «I do hair. I started here in September, but I mostly do hair. They like to switch it up every now and then. so it’s not you know.»
Me: «Boring»
Make-​up Artist: «Yeah! I also been watching more youtube videos»
DEAR GOD TO THE HELL NO. You either know how to or don’t. If you don’t, then practice your ass off. People on Instagram don’t draw in their brows like it’s no tomorrow. That shit takes patience and practice. Youtube? You get your education from youtube? From like a 8 year old?
To totally judge the make-​up person (because she’s doing your make-​up, her face better be fucking beat, contoured, and on fleek), but her make-​up was completely busted.
The brushes were FILTHY!!! Just disgusting. Then she put that shit on my face! I was about to flip out. In the end, she didn’t do my brows and she was putting eye shadow on and laid my foundation? Now, I know how to do make-​up. I just wanted to take a break and get a little pampered before a wedding. More like completely stressed. I rushed home literally. I walked out of the make-​up chair. I apologized that it wasn’t going well. I went home, had to re-​do my hair AND my make-​up.
If you want to come out looking like a busted Shirley Temple, then go to Ulta. If you want to look fierce go to Sephora. Learn to do your hair at home.
Ulta, YOU’RE A MISTAKE.
You’re like the Walgreens of cosmetics… and I like Walgreens! You’re staff, and how you train and educate people is just wrong. NEVER AGAIN.

Had my first hair service at Ulta today, so I figured today would be a great time to review!
I booked my appointment online, and chose Tanya as my stylist after seeing so many great reviews here. She was so great! She knew exactly what I was looking for with my color, she was funny and personable, and had my foils done in no time flat! My hair turned out exactly as I had hoped. Ulta isn’t cheap, but I will absolutely be back because of the great experience
I have also visited the Benefit Brow Bar at Horsham probably 4 or 5 times now, and Melissa always shapes my eyebrows better than anywhere else I’ve been! I am blonde with almost invisi-​brows, so the first time I saw what a difference a good arch can make, I was a very happy camper.
Thank you ladies!

I had an appointment with Jessica and it took nearly three hours to cut my hair unevenly and add some highlights. This haircut is what makes me so mad BC it is shorter than we agreed to. And it is completely lopsided and not in a modern way. When I tried to tell her after the three hours I was so frustrated she needed that long in the first place that I said something quietly and she couldn’t even see what I was talking about. This is the worst haircut I have ever received I really did not want to pay but I did anyway.
I went back to the salon the next morning and Tanya the manager was a lifesaver. She did a great job at correcting my color and cut which is all I wanted. I would return for her. Great job Ulta!

Disappointed in the customer service. Came in Thursday night and employees were fixing up their own makeup instead of asking if I needed help.

Tanya just gave me a great haircut! I had a haircut 5 weeks ago which Tanya said was actually quite good BUT the stylist did not listen to me. Tanya did! I told her i wanted some of my over-​processed ends cut and more volume at the top etc etc. The salon was VERY busy but Tanya really took her time in fact she was so careful and attentive I just cannot say enough great things. The next step would be to have my color done… i am long overdue and Tanya suggested photos.“bring me pictures” because everyone has a different idea of shade within the color. The other great thing is they carry all the latest colors within the Redkin line which is the ONLY line i can use because of allergies. I am so glad i found Ulta and thrilled how cutting edge they are!!! Thanks Tanya!

Candace in the salon at ulta is the best and shes very passionate about her career, I constantly change my hair and i get compliments everytime.

Tanya is the best! She always knows just what to do– and does it fabulously! Whether it be color or cut, she nails it everytime! Thanks lady!

Had my hair dyed by Tanya M at Ulta. She is truly an artist! She takes what you think you want and then does it better.

I recently received a compliment from two makeup artists on my eyebrows. Seriously if you want the best eyebrows go to Cintia. She is the only reason why I go to Ulta. Well now I have another reason, you want the best makeup and compliments from your friends and family? Then you have to go to Jordan. I spent over $ 150 on makeup and let me tell you it was worth every penny

My girl Tanya McKee just started here she is a color genius. She is also funny and interesting and took the time to really consult with me about what I wanted. Also asked me questions about my beauty regiment so that I could recreate. I will be driving out from the city to follow her because I have never my hair do much!

If you want the best eyebrow wax, visit Cintia at the Benefit Brow Bar inside the store. She seriously is the only person who can get my arch right! The rest of the staff are polite and super helpful with suggestions. They are always patient as I try one thing after another to find something just right! Top-​notch customer service. Easy returns! There’s a reason why this is my preferred ulta location!

Nobodys never around to help, they only ask if u need help if they walk by you. Its never a line at the cashier. This was my second time being there and they act the same. The best part is nyx cosmetics and all the cheap lipgloss. And the kardashians stuff. I got beauty blender here for like $ 4 instead of $ 19 at sephora real cheap. Cheaper on ebay if i say but i needed it bad so thats fine.
Rating
a 2 for customer service unless u kno this store
A 4 for items in the store

Had a very bad customer service experience at the salon (rude on the phone, made me wait for an hour after I arrived for my appointment, then charged me wrong.)
On top, I then got one of the worst haircuts I’ve ever had, to the point where I need to go get it fixed.

I really do like Ulta — and I would give the Salon 5 stars. I’m not high-​maintenance with my hair, and so I appreciate getting a good cut that doesn’t break the bank. I first tried Ulta when looking for a place to get a haircut on a Sunday. I think my choices were either here or the Regis in the mall. I was pleasantly surprised by my service at Ulta, and I’ve been back routinely for a year now.
Everyone at the store seems helpful and friendly, and they have a lot of cosmetics, from department-​store brands to pharmacy-​store brands, and you can almost always bring in a coupon or find a sale.