Xclusive Vapor

Waste of time and money. I got screwed over at the Kalihi store twice now. The first time, they sold me the wrong wick replacements. But all sales are final. I paid for the employees mistake. The second time, they sold me a battery that was not compatible with my tank. He said it *was compatible. But all sales are final. Again, I paid for an employees mistake. What a joke.

Great service! Wish you would extend your hours at your locations cause I love your juices. Most times I end up needing more after 8pm.

After having my phase with Volcano e-​cigs, this was the first legit vape shop I went to when vaping first started to take off.
The staff were very knowledgeable and helped me with my first build. That was a couple of years ago.
I’ve now become pretty good at doing my own builds, but I’ll usually go back for some mods or juice.
In my opinion, this is one of the OG vape shops, and it’s always been a great experience each time.
These days, I’d drop by to check out some of the new mods & attys and picking up some juice or batteries. Definitely a good place to go if you’re first getting in to vaping or if you need to fill up on your favorite juice.
The shop at Kam Shopping Center is most convenient for me since I live in Kalihi, but I’ll always remember my vaping starts from the 99 Ranch location.

Great staff. Fantastic location. Very Knowledgeable staff, Especially the dude named Ray.

Wow, this vape joint has got to be one of the best places to go for excellent customer service.
I have two incidents where I needed help and they got me set up and sent me home happy.
1: I came in and Ray helped me fix my atty that somebody (a «friend»), who thought he knew it all, messed up. I came in with a crappy old build with liquid basically congealed in the atty, and left with an awesome, satisfying vapour producing mod! Ray was working alone, and managed to help multiple customers who also left satisfied, all while examining my device to get it working again. Kat was really nice to recommend me the Watermelon Apple which I’m currently addicted to.
2: I rushed in after work with about 20 minutes till close, and I was greeted by Kory and another worker whose name I did not catch :/​. Again, I needed advice and tips on what build for my Manhattan, a new mod I’d recently purchased. He was kind enough to patiently explain and show me which gauge of wire and drillbit would work best, and also this cool device called a «jigsaw» that helped me immensely on wrapping coils. $ 7.99 will save you time, sweat, and tears!
A couple of other people came in who also chipped in with tips and bits of advice that really brought my mood up from a long day at work. Mac-​without-​a-​K, and Rick-​with-​a-​K. They were all very outgoing and chatty and I’ve noticed this for every time I’ve been to Xclusive; chillest crew in town!
I insisted my pins didnt need to be changed because I was worried about them having to stay too long after closing, but Kory insisted and I’m so thankful he did, because now… It works so much better. I know how it is to have customers take their time when it’s down to closing time, and I was neither rushed nor glared at, and that’s something I’d like to point out that made me feel welcome there.
What makes them unique is how informative they are, as well as patient and funny at the same time. Patience is the key, and they are happy to help you in any way. Don’t get me wrong; some other vape shops have good customer service too, but after experiencing mediocre vape shops, and condescending attitude at some. I was so happy when Xclusive opened their doors at Kam:)
Ample parking, great atmosphere with awesome people, it’s definitely a place you want to check out or just to chill! Tip well too! You’ll leave happy! Unless you are one of those customers who arent understanding and complain about workers being «rude», when you’re the rude one in possession of a junk wire cutter. Then you may as well go elsewhere than give them a hard time.

Came here with my boyfriend to pick just quickly pick up a few flavors for him. The guy that helped him was nice, but when two girls walked in he shifted all of his attention to them and ended up airing us out. The two girls kept interrupting us. Very rude.