Woo’s Electrical & Appliance

Great response. Like Elliot L., I got no call back from Able’s so I turned to Woo’s. I got a call back later that day and although I had to wait several days for an appointment, the service call was quality work at a reasonable price. Highly recommended.

Woo’s Electric & Appliance is who I ended up calling after waiting 7 days for Able Appliance Repair to call me. Woo’s called me back the same day and scheduled me the very next day. Did a great job too. And they fixed my dryer for less than Able would have charged. Don’t waste your time, just call Woo’s.

i want to say THANK YOU Marvin for Contacting your customers, EXCELLENT customer services and reasonable price!!!

We have utilized Marvin many times over the years and have been extremely satisfied with his work and fairness. From fixing appliances to wiring a new 220volt plug-​in for a 2^nd dryer he’s been great. Just called this am for help with a vessel refrigerator that’s not cooling and got a message that he’s booked 2 weeks out. Shoots, now I’ve got to call around and go with someone new.

I read all the reviews and expected great service. However, after leaving two messages over 8 days with no call back, I’m giving up.

Our dryer broke and we called Woo Appliance repair based on reviews from Unilocal.They did not disappoint. When we called they were booked out a week. But then we received a call from Marvin asking if he could come that day because he finished another job early. About 30 minutes later and our dryer was fixed. Can’t beat that. Stop looking around and just call this company.

Given the positive reviews on Unilocal,we called to have our ice maker repaired. At the time of scheduling the appointment, Woo Appliance explained that there would be a $ 68 charge to inspect the problem and parts and labor would be separate. This is the industry standard, but their service rate of $ 68 is relatively cheaper than what I paid from other appliance repair companies. Therefore, we scheduled the repair and the technician showed up on time. The technician was professional and took about an hour to thoroughly inspect our broken ice maker. He stated that we needed to purchase a new motor for the ice maker but the cost of $ 260 and the older age of our refrigerator should be a consideration before we repaired.
The technician provided objective information and never pushed us to do the repair. In the end, we happily paid the $ 68 and decided not to do the repair. Nonetheless, Woo’s Electrical and Appliance earned my trust with the fair service charge and factual feedback. I will definitely use them again and recommend to family and friends.

Great company… Reliable and Efficient!
Professional and dependable!
Give them a call!

After reading the bad review, I felt I had to do a review also. Have had Marvin come out several times for different problems and every time his work has been quick and very reasonable. Nice to have someone you can trust to do good work and not try to rip you off.

I needed someone to come out and service my refrigerator. Marvin was the only one who returned my call. Before scheduling an appointment, Marvin had me check and do a few things that might fix the problem.
What a classy person, he could have made a service call and charged me for something I could have repaired myself.
When the problem persisted, he scheduled a time to come to my home.
On the day of the appt, his associate had the courtesy to call and inform me that he was running 20 minutes late.
GREAT SERVICE!

Woo’s repair was great service. My wife and I needed our stackable washer/​dryer checked out. Clothes were piling up. There was 5 different repair companies I called and Woo’s was the fastest. Two other places didn’t even return my messages, one was on vacation, and the other didn’t fix our old run down brand. Woo’s called back right away and had someone out to us soon as they could. Mike was our service tech, he was professional and polite. There is a fee of course for just coming out to do a diagnostic but 55 dollars ain’t too bad. And if you choose them to repair, that 55 dollars actually goes to their fee. Mike basically took tge whole thing apart, very thorough. And finished his assessment in 40 minutes. Didn’t want us to pay for something that would break later down the road (transmission) suggested us to just get a new one. Saved money by finding a great deal on a new washer stack. Thanks Mike. Definitely if we have big appliances that needs to be checked out I’ll call them.

This is the 2^nd time I’ve used Woo’s Appliance. They return calls pretty quickly and are very professional. Mark recently came out to originally fix my dryer (that actually wasn’t broken :-/)But he ended up staying to fix my freezer that was leaking. Felt bad for the other appt because I thought Mark would just take a look and give me an estimate. But he ended up fixing it and had to cancel his next appt. He’s very efficient, clean and friendly. I know I’ll be using them again in the future… when my dryer really is broken this time – sorry Mark! BTW, I was expecting my freezer repair to run in the hundreds because it was pretty labor intensive– well, not even close. So pleasantly surprised!

Hurricane Ana was headed our way so during our storm preparations, we were filling our bathtubs and washer with water for hygienic use. As I turned on our washer to fill with water, I suddenly noticed a puddle forming on the floor and the water pressure had dropped. I quickly turned off the machine, looked at and felt the water-​feed pipes for any leaks. Luckily, there weren’t any leaking pipes as I narrowed my «investigation» to water dripping from the machine itself. I called out to my husband for help and he immediately came running out to me. We both agreed that the problem was from the machine and not plumbing so, we set out looking for appliance repair on Unilocal.
We found Woo’s Electrical & Appliance with high Unilocal ratings so my husband called for an appointment. We hoped that a technician would be able to come out before the hurricane was to hit. As luck would have it, Marvin, owner/​technician, responded that he was near our neighborhood at another job. He said that he could get to our place as soon as he completed his work, same day. Within an hour, Marvin arrived.
Marvin was friendly and efficient. He confirmed our assessment that the leak was coming from the washer not plumbing. Within a few minutes, he removed a panel from our washer and diagnosed the problem. He brought out a bucket of parts and tools while providing us a quote for repair and travel. Heck, we figured that since he was already here and the problem was minor (valve) that we’d just have him take care of it. He replaced the offending valve, cleaned the attached hoses and tested the water flow pressure. He complimented us for maintaining our washer so well even though we bought and installed these appliances (Maytag) about 20 years ago.
Thanks to Woo’s and Unilocal,our washer is running like brand-​new. Marvin’s response time was excellent and his service fees were fair.

I Unilocaled for ceiling fan installation and found Woo’s electrical. I couldn’t be any happier with their service. Marvin is an excellent communicator & even calls day prior to reconfirm the appt. We have a home built in the 40’s yet Mike was able to install the fan & was very professional. Thank you Unilocal!I plan to call them again for ceiling light installation.

I somehow broke the dryer. It’s not even an old dryer. It was still blowing hot air but not spinning. It’s like having a blow dryer only dry one side of your head. So not useful.
I called Woo’s and described the problem. Marvin said he can take a look at it to diagnose the problem. While Marvin said he couldn’t do it right at that moment, he could look at it the next day. I just wanted to know if it was fixable or have to buy a new dryer.
Marvin took a look at it the next day and was able to fix it quickly. His little helper was really cute, too. I’m hoping that I don’t have to call them anytime soon. But if I do, I’ll make it to call them again!

Marvin Woo, the owner, called and set up an appointment within two hours… Mike, the technician, came sooner than that… Mike was courteous, thoughtful, professional and analyzed the problem quickly… Mike made sure everything was in place before he departed with a smile… Very fairly priced and quality service… Amazing that there are still professionals around who care… The other reviewer who was upset with his experience and posted his invoice expects service people to come over for free… Who would do that?

We needed service on our Whirlpool washer and Marvin came to our rescue. Nice, soft spoken guy came promptly and finished the work efficiently. Highly recommend Marvin.

Well, I have to sing along with the 5 star song for Marvin Woo. First, Marvin himself answered the phone and efficiently set an appointment that was only 4 days from my call. That’s a biggy if you’ve ever tried to find a reliable appliance repair person here. I can’t tell you how many un-​returned phone calls I made. One phone recording even told me to keep calling back even though they would never really be able to return my call. Ridiculous!
Next, Marvin showed on time with a phone call just preceding his arrival. Organized with everything he would need, he made 1 trip into our house, repaired the leaking freezer and was done. Marvin Woo was reasonably and fairly priced. His van is VERY professional looking. So, I thought he might be kind of pricey. Not so. Very reasonable rate. Marvin has true expertise, is very pleasant to deal with and is very organized. Marvin even took it a step further and fixed the freezer drain line so it wouldn’t freeze up again. Thanks Marvin! Keep up the great work! FIVE STARS!

Terrible, I called this place to service a Sears Kenmore Dryer because the heater element was not working at full capacity. The service technician arrived promptly, and was courteous. He refused to work on the machine, and here is his written quote «Dryer is situated within a cabinet enclosure. Moving machine out and putting it back in would take too much time/​effort. Maybe thermostat is bad. –Will have to pass on this repair.»
He had the nerve to charge us $ 68.06 without performing any work.
Aftet he left, the maid who works for my mom pulled the dryer out of the cabinet in less than five minutes. This clothing dryer is a compact.

Okay, so I have a leaking LG front-​loader. I called these folks and BAM right away at truck is at my door. Such excellent service they provide, they must understand having a major appliance out of commission can be very inconvenient!
Their tech Mike came out and, even though they don’t work on LGs, he spent some time seeing if he could help. HO! Nice, yea? It turns out he could not help. I offered to pay him but he wouldn’t take any money saying he’s sorry he couldn’t help.
How refreshing to find a company that is so caring! I’ll for sure call them if my Whirlpool fridge starts acting up! Aloha :0)