Supercuts

I’ve avoided Supercuts for years, but as I had been unable to get to my usual spot in Chinatown, and I saw their sign as I was driving by and thought, «Why not? How bad could it be?» Oh boy…
On the positive side, this is a good location and a nice clean salon. Parking is free in their lot.
Beyond that, there wasn’t much upside here. My stylist, who seemed nice enough, just couldn’t figure out how to give me a very basic cut. She seemed tentative and was probably inexperienced. And not that it should matter that much at a hair cutting place, but I had a hard time engaging her in a conversation. She wasn’t rude, just not very friendly.
I might be able to put up with all of that, except that the final product was very mediocre, and for the price ($ 12.99 + tax and tip — far more than what I usually pay), it just wasn’t worth it. It didn’t surprise me that the salon was empty except for me and my wife. It’s far more convenient than where I usually go, but I won’t be back myself and can’t recommend it to anyone. There are better options.

Nice and clean and great location but honestly they weren’t the best. I decided to cut my hair for the first time in a little over a year, and decided to try the new supercuts. I didn’t like them at all, the girl cutting my hair was nice but I could tell she didn’t know what she was doing. Lucky there was their mentor on sight shadowing them and he was able to guide her. She claimed that she never worked with my hair length before. Umm okay? Isn’t this you job! Not satisfied at all! The other girls there tho on the other hand were rude and unwelcoming. Do not recommend this place.

Stylist was very inexperienced. I gave the same directions I do to all the Barbers I’ve dealt with and the results the same every time. Zero all around and fade toward the top, with comb-​over. Ten minutes, and done — tops, like every place I’d been to. She went very slowly, which is good I guess, because she was being cautious— the kind of cautious from someone unsure of what they’re doing. I got a really bad feeling when the session was running into 15 minutes. I knew it was bad when she asked if I wanted a round or square hairline. I told her that didn’t make sense. How can there be a hairline if it was supposed to be a zero all around? Anyway, she didn’t even comb my hair to one side, she just left it all mangled. I got up, picked up her comb and styled it myself. She also shaved one side of my temple and not the other, even after I told her to repeat what she did on the other side. I was livid, but contained myself. I can’t really be mad at her, we all have to start somewhere, and gain experience at our craft. But man, now all I have is a close-​cropped mullet! That cost $ 17!!!
The people I’m really mad at is Super Cuts. You need to really focus on developing your barbers. I suppose you really don’t care about those things. Do you have the mentality of the «revolving door»? There’s always gonna be another costumer even if we lose one? There’s always gonna be another barber even if one leaves? If it is, that’s a terrible model. You have a finite number of customers on an island, and word travels quick. Especially here, for christ’s sake.
Bottom line, though. If you want to sacrifice your hair and money for someone’s education, go here (or ANY Super Cuts in general). I can’t believe I’m saying this, but despite the identical costs of a haircut, Fantastic Sam’s actually delivers.

Terrible service and you could tell that they were very inexperienced. They refused to tell my how much it would cost to color my hair after i asked 3 or 4 times. My mother who is a retired hair stylist (was with me at the time) ask some very basic questions about coloring my hair purple and they couldn’t even answer her questions. My mother said she would not trust them to do even the simplest of tasks.

Nice, new, clean and great location. Too bad it stops there, inexperienced stylists (if you can even call them that). They seemed friendly enough but you quickly see the other side of that when they can not perform. My haircut was not even close to the picture they were shown and their meiocre attempt to correct it left a uneven mess.
Get some experienced talent in here ASAP!

This place is awesome. Love the friendly environment. M. M sounds like a competitor to me Lol.

Wanted taper fade with long top and even showed a picture
…
The result didn’t even come close. Also, she cared more about the tip. She asked if I’m paying cash and I said card. She said «are you gonna do the tip on the card?»
Mediocre staff and the place is dead.
In addition, the only customer they got other than me didn’t like his fade and had an argument with the 2 staff. He ended up not paying anything because he was unsatisfied. The thing I was shocked was how the lady doing my cut intervene and said to the guy «maybe supercut just isn’t for you and if you like your old barber more then maybe you should stick to them»

Awesome new location! Just opened up not too long ago so it wasn’t busy at all. Very friendly staff and a quality haircut.

This is a new baby to the Supercuts chain. Love that the place is new and clean, spotless. I had a coloring done for a root touch up, however, one week later, it is completely fading. I thought of going back but really, living life in the moment is what I do. I did look good for our ladies’ luncheon the next day which was the sole purpose of going in for a root touch up. I think that perhaps more experienced stylists should be employed there with more knowledge of root color fixings not just some that are fresh off the school. Okay so I did have a lot going on with color but professionals, I’d like a more experienced one next time.