I usually try to avoid this Starbucks like the plague because it’s always soooooo crowded. It’s hard to find a place to sit at any time of day. I went once at 8am on a Saturday and the line was out the door. I also have come late and night when everyone in town decides to study here. I do like the fact that there are a variety of seating options… big communal table, high top tables, regular tables, outside tables and outside couches. The reason why I like this Starbucks so much is that on my most recent visit, I ordered the purple drink. I ordered it because I love he pink drink and thought I’d try something else… I got to the pick up area and there barista asked if I ever had a purple drink. I admitted that I hadn’t and hat I only ordered it because I love the pink drink so much. He made a face like I had just made the worst decision of my life. Lol. When I took a sip and made the same face, he offered to make me a pink drink instead. What service. I don’t recommend the purple drink. I like the pink drink, I like the peach iced tea(no water), the lemon pound cake, the chicken artichoke sandwich and the popcorn lol. I go to Starbucks a lot…
Lika T.
Classificação do local: 5 Honolulu, HI
I’m happy that there is a Starbucks near my work place. I can’t get coffee or smoothie before I head to work:) this Starbucks is pretty big and a lot of people from school come here and study. They do have chairs and tables. Ohhh they also have outlets for your laptop and phones. If your heading to the movies or somewhere to eat near ward you should come to Starbucks first and get some refreshing coffee or yummy strawberry smoothies. Trust me you won’t regret it: D
Teri N.
Classificação do local: 2 Honolulu, HI
I am truly a Starbucks fan.(The cashier was very nice and friendly so that is why I am giving 2 stars.) I am so upset that I have to share my experience! So I went in and ordered my drink. Grande in a venti cup coffee frap, non fat milk, 4 pumps of base, venti scoop of ice, and blend 1.5 times. Well the shift manager, Jessica told the person making the drink next time someone orders like this you tell them it’s either blend 1 or 2 times. Then when she gave me my drink she went on to say we don’t do that cause it’s bad for the blender. I told her that I have been ordering my drink that that from every Starbucks that I go to. She said well I am not telling how to order your drink, that’s up to you … With that being said, ummmm you just told the employee not to make it that way and to tell me next time I have to choose 1 or 2 times! What the heck? Anyways, yeah … Don’t come to this Starbucks as Jessica will make sure you don’t get your drink the way you want it! On a side note … This is why I order my drink the way I do … when you are adding extra ice in your frap, you need to add an additional pump of base so it has taste not just ice. The blending part is to make it a creamy texture that is not to liquid nor not to icy. The grande in a venti cup is because when you add ice … It technically makes it more so you are actually getting a venti sided drink for the cost of a grande.
Nina T.
Classificação do local: 5 Honolulu, HI
Love the location ! Fast friendly service any time of the day. Great place to meet a friend for consistently good coffee!
Mariko K.
Classificação do local: 3 Honolulu, HI
The line is always long, but the cashiers/baristas are usually pretty friendly and trying to go as fast as possible. I like that it is fairly large and has a lot of seating both inside and outside. I’m annoyed that at my last visit one of the workers was rude to me.
Raja-lynn D.
Classificação do local: 3 Kapolei, HI
Long lines EVENTHOUGH the workers are working as fast as they can. Advice: Please order your drink through the Starbucks app. You’ll thank me later. :)
Ocean A.
Classificação do local: 5 Waipahu, HI
This is one of my favorite Starbucks. Yes sometimes the line is long and there are no tables to sit at. But I don’t go there to sit necessarily and the crew takes care of the line pretty fast. There are some key people who make my experience at this Starbucks comfortable and enjoyable. Their names are Michelle, Troy, and last but definitely not least, Lei. They are welcoming, friendly, and turn their customers into friends which is what every business should do. Five stars to this place because of them.:)
John E.
Classificação do local: 4 Kapolei, HI
The Wifi is important to any Coffee Shop customer. This Starbucks branch got a decent internet speed. The coffee is good as always. The only problem is always there’s a long line just trying to order a coffee. There’s about 5 – 10 minute wait also.
Dave S.
Classificação do local: 4 Annapolis, MD
Pretty good. There is just about always a crazy line but the staff typically does well to move it along well considering the volume
Sheena C.
Classificação do local: 3 Honolulu, HI
Nothing against the staff or the drinks. This location almost always has a line to the door. There is a lot of seating, but most of it is always taken. 3 stars mainly because this is NOT the ideal study spot. The Starbucks is lively with heavy foot traffic and loud conversations. I could still hear all the commotion even with my ear buds in. If you are looking for an upbeat place for a coffee date or casual meeting, this Starbucks would be fine. But if you need to really focus, look elsewhere.
Alli C.
Classificação do local: 5 Honolulu, HI
This location has long times during peak hours, like all coffee shops. However the staff usually offers quick and courteous service. My coworkers and I frequent this location and are always satisfied with our service. Love caramel macchiatos and seasonal drinks!
Iris J.
Classificação do local: 3 Honolulu, HI
I tend to get restless sitting for long periods with the uncomfortable seating. This place gets crowded real fast, so it’s hit or miss to secure a table. The music over the speaker was tolerable today and study time is usually productive!
Marie W.
Classificação do local: 1 Waimānalo, HI
Worst starbucks location. I was on my lunch break and thought I could come here and get a salad and a drink and still would have a little time since I have an hour of break. I noticed the girl in front of me get her drink first and so were a few people right after me. I came up to the barista and asked her why mine was taking a long time. She asked me what I ordered and saw that my order was in the mid way of the line. Really??? My order should have been right behind that girl if they go by line orders. So, I’m guessing the metrosexual looking guy who rang me up did not put my order in the proper line order. So I stand there waiting and I noticed almost all of the people that ordered behind me got their drinks. And on top of that, these people were ordering 3 – 4 venti drinks. I went back to that guy who helped me but another guy stepped in and apologized and didn’t know why mine took long. He said he was the manager on duty. He did not look like a manager. From what I observed, he looked like he was in training. He was taking orders while the other guy was ringing up the orders. It looked like he’s still trying to familiarize himself with the cash register. My point is, I came up asking for my order which should have been with the rest of the orders that was called, but these people especially the metrosexual looking guy who rang me up should have said something to the baristas because I have been waiting for a long time. But he didn’t do anything and not even apologized. I have wasted half hour of my time waiting for my drink. Not a very good service and I did not feel like there was any sincerity to the apology. Lost a customer here. Now I know why this location has such low ratings.
Hinano F.
Classificação do local: 2 Honolulu, HI
Came here before I had Harrys Café breakfast and my couples massage at Island Club and Spa.(I was told to drink lots of water befre my massage, but knucklehead me had some coffee) Anyway, I came in and had my regualar peppermint mocha extra shot and I bought my own cup in. I was told that I could get 10 cents off if I bring in my own cup which is not much but if you think about it, if you’re a regular at starbucks and you bring your own cup in at least 10 times, hey, you save a dollar! So I did! I had a 16 ounce cup which is the size of a grande. So, thats what I ordered. When I got my card back and my receipt. I noticed I didnt get the 10 cents off. But you know what, I didnt wanna be late for the massage, and my hubby had to eat! so I just went to pick up my drink. My drink had little to no peppermint, it tasted like a hot chocolate, and there was no EXTRASHOT! What a waste of my money! the reason why its 2 stars and not 1 is because there was no line.
Kayla U.
Classificação do local: 3 Kailua, HI
It seems like they have a really high employee turnover rate here so the staff is a little slower and never charges me the same price although i always get the same drink. Its pretty clean, good location, and plenty of seating so its a nice place to hang out and kill time. I should probably be the duchess here as I pretty much live at a starbucks but i always forget to check in. Oh well.
Aimee C.
Classificação do local: 3 Honolulu, HI
#lovethis: #steepyoursoul sleeves at #starbucks #may2014 Known as the busiest Starbucks around town… and perhaps the nation or even world, this place is always bustling. The service is standard, so no over the top stuff going on. If you need your fix, you can get it here — but you might have to wait in a line. The Ward location near the theaters usually has no wait and provides the same service/Starbucks yumminess(hello, iced green tea latte with soy, please).(Only thing about that particular location, there are some interesting characters — see my review, haha: ) In theory, I think this Starbucks would be a great place to grab a drink and study(or meet with friends). But rarely are there seats or tables inside or outside, especially when schools are in session. There aren’t many outlets to charge your electronics anywhere which is kind of a bummer… so for a person like me who forgets to charge her laptop, that is bad. Inside(which I rarely get a chance to sit and«study») is ok but it can get noisy. Outside(where I usually end up) can get stinky(a lot of cigarette smokers around) and homeless walking by. Plus, as a germophobe, I’m not convinced they ever wipe the tables/chairs. Ewww. There’s wifi available but I’ve experienced laginess and a couple of disconnections when I was there — so as a tech person, I’d say it’s unreliable. But, I get it… this is the go-to Starbucks around town. Centrally located, cool, hip atmosphere, and standard yummy Starbucks products make this a convenient location… but as I mentioned before, maybe the Ward theaters location for a quick pick-me-up or a short drive down the road to the one in Kakaako as an alternative could be better…#justsaying
Eric M.
Classificação do local: 4 Pearl City, HI
Busy all day and most of the evening so if you’re looking for a quiet place to unwind, a different location is probably a better choice. But the service is consistently good and the staff are always cheerful and patient.
Maka K.
Classificação do local: 4 Honolulu, HI
I fully admit I’m a Starbucks addict… again…damn. Anywho, I love this location! It’s near a lot of places that I frequent, so it’s really convenient for me to get my fix from them. Their service is normally pretty quick, the condiments bar is usually well kept and stocked, and I love that they leave the green stoppers out in a cup(instead of my having to ask them for one every time I go there). I do get worried when they have new baristas, though. I don’t really have an overly complicated order or anything: tall nonfat caffe misto. That’s it, four words, but I’ve definitely had some of the newbies mess that up… which is kind of sad. Normally, I really have no problems there. The only real problem is trying to find seating. There tends to be a lot of outside seating available, but for those people who want to hunker down and need an outlet, indoor seating can be hard to come by. Like I said, it’s a convenient location… and everyone else seems to think so too because there are always lots of people. There are frequently large groups of students having study group sessions. I’ve literally almost pounced on a table near a wall so that I could work with an outlet… oh well.
Chelsea G.
Classificação do local: 2 Honolulu, HI
New secret spot in Kakaako, that had its grand opening in October! Found out of this place by driving by on Nimitz and spotted the sign. Decided to head over there to study. Parking: Seemed to be crowded or maybe because of lack of parking due to construction? BOO. Chairs: Already crowded! Lots of TALL tables and only a few couches to lounge on. BOO, who the hell can study on a super tall, amazingly small coffee table??? And they are ALLOVER the place in this location. Although they compensate by having a bar counter, but that sucks also because of its close proximity to the loud Starbucks blenders. BOO. BOO! When I was sitting at the corner end of the bar counter, there was black ANTS that kept coming towards my caramel machiatto and books! DOUBLEBOO, WIFI connection wasn’t strong. I’ll just study at home next time thank you very much, I’ll take that caramel machiatto hot layered TOGO thanks ;)
Jennifer W.
Classificação do local: 5 San Jose, CA
Oh Starbucks! How many times have you rescued me from despair? How many times have you rescued me from my grumpiness? How many times have you wakened me up? I have tasted fabulous coffee to really awful coffee. I know when I go to Starbucks, I know how my coffee is going to be. No exceptions! I love this Starbucks! This location has indoor and outdoor seating. The seats are quite comfortable and I see that many people go there to study, connect online with the free Wi-fi, and chat with their friends. It’s a great place to have breakfast. I enjoy the coffee and pastry in the start of the morning with family and friends while turning my attention elsewhere to other people talking next to us, or the baristas talking to the customers, or to the students that are studying. I love my coffees in the morning!