Star Taxi To Airport

I looked around for an airport shuttle to take us to the airport. one taxi service quoted $ 30 but because we live just a little outside of Waikiki the fare for the taxi would be metered only. I called Star taxi. They quoted me $ 28 from Moiliili. They arrived early which is better than being late. the car was an older model but who cares if the fare was cheap. The driver was extremely nice and helpful. I will definitely be using this taxi service again.

My parents are in Korea and asked if I could reserve a taxi for them since the website says you can only do it 1 – 3 days in advance. I tried calling, and whoever answered was a real jerk. Even his tone of voice was very condescending. He kept harping on how if my parents don’t get the info straight from him, they won’t be able to find the cab. I asked, well can’t you just give me the info and I can text it to them. He still insisted that they have to call themselves and it would «only be a dollar» to call him. I highly doubt that, but whatever. I really don’t see the problem with giving me the info and then relaying that via text. How hard is that? He was so irritating I didn’t even want to talk to him anymore. I would never want anything to do with this company if it means having to deal with that guy again. I would not recommend Hawaii star taxi to anyone from this experience. They sound pretty shady. Or at least that guy does. I hopped on Unilocal to write this right after I hung up because I was so mad!

I called Uncle Bob 1 day prior to our arrival to arrange for a taxi from HNL airport to Waikiki. We had 3 adults and an infant with a car seat. Quoted $ 30 for the ride. The Taxi and driver was waiting in a parking lot just outside baggage claim. Would have liked a newer car but what can I say, for $ 30 I don’t expect an UberX or Black vehicle. Driver was nice. Best thing is we didn’t have to endure multiple stops like the other «shuttles» and not to mention the cost savings.
We booked again for a taxi ride from Turtle bay back to Waikiki at 10:30pm a few days later to get back to our hotel from a wedding we were attending. $ 120 was the quote for 4 adults. Driver was on time, waiting with an older model van.
Used Uncle Bob again for our ride back to the airport from Waikiki. The Driver picked us up on time at 5:30am and got us to HNL airport in a timely fashion. This Driver was pretty chatty at 5:30 in the morning but we learned a little bit more about Hawaii once again!
Thanks Uncle Bob and Star Taxi for being punctual and saving us some $.

Just attempted to book a reservation with these guys. The attitude that I got from the dispatcher would suggest he needs a different line of work. Terrible and unfriendly. No wonder these people fear Über and Lyft.

$ 30 flat rate fare between Honolulu International Airport and any hotel in Waikiki.
They have a limited fleet though, so they can’t guarantee on-​demand pickup. You gotta call ahead to book your ride. And their cabs accept cash only. It’s part of how they pass the savings down to you.
On our trip from the airport, we found our cab waiting for us outside the terminal. Our driver was Bob, and he also happened to be the owner of the business. He was friendly and talkative and was happy to share anecdotes about life in Honolulu.
We used Star Taxi for the return trip as well, and I got a call a few minutes before our scheduled pickup from the driver. We were still waiting for the property owner to arrive and sign us out, so I told the driver we may be a few minutes late. He replied that he wouldn’t be able to wait for us more than 5 or so minutes past our pickup time. Since the circumstances were beyond our control, the blunt way he put it definitely made me a little nervous that we’d get left behind and miss our flight. Fortunately for us, the property owner showed up and all was good.
I wouldn’t mind using Star Taxi again to save some dough (seriously, where are you going to find a better rate?), though I won’t get my hopes up about the cabbie being friendly!

Courteous, on time (in fact they have always come early) service. They operate their taxis like private shuttles at below taxi & shuttle rates. Forget anything other service.
I’ve been taking them for years and highly recommend their airport service.

Star Taxi is great! They do what they say they are going to do! Drivers are awesome to talk to. Good price and very efficient. I’ll use them every time I’m in Honolulu!

I used Star Taxi to and from Waikiki. they were on time ALOT cheaper then the taxi service that goes from the airport. I used speedi shuttle from the airport with 2 people for about the same price and hated it, with 8 stops and passing my hotel twice. this taxi service is about the same price as speedi shuttle with out all the stops. I WILL be using them again. there taxi’s are a little bit older but they get you from point a to point be and a great price and they are really nice to deal with.

Just took a Star Taxi from Airport to Waikiki. I made the reservation the night before on the phone. Called them on the phone to reserve, called the driver after collecting our bags, driver was on time, helped load the luggage, was very chatty on the way in. Minivan had name written in small letters on the vehicle. No problems. $ 30 flat rate, cash only, and of course I tipped.

Concerned about the bad reviews about dirty van, late pick-​up, overcharging, but not the case with my pick-​up from Waikiki hotel to Honolulu Airport. Driver arrived 5 minutes early. «Start Taxi» clearly marked on van. Walked up to it and driver called out my name. Told him yes, got the other three in my party and loaded the five luggage. Driver was nice and talked quite a bit like a tour guide. Got us to the airport quickly. The meter is on but that’s not what they charge you. It’s $ 30 from Waikiki hotels. You see how much it would have cost you otherwise. He explained as independent company, he charges less than most taxis on the island. Seems most shuttles charge $ 12-​$ 16 per person so this saves you quite a bit. Was glad to tip the guy $ 15 and that was still cheaper than other ways to get there. Knocked off one star cuz driver was somewhat physically challenged lifting heavier luggage and I helped to unload, but I didn’t mind that he tried. Overall, good experience with Star Taxi.

I haven’t used the cab’s services, but I can tell you of one driver that is affiliated with this company, and he should be fired. Of course I would have no evidence to back it up or not, I don’t have a dashboard cam, what I was able to get was several pictures of his vehicle’s information. I’m new on here, and I haven’t read the ToS, so if goes against it (for display of information THAT is available to the public,) so be it.
Now to what happened, this happened on Ala Moana Blvd heading east bound. This driver, had very erratic drivin and would come close to TWO inches of your vehicle. What really frustrated me, was the fact that he had no disregard of his surrounding, he not only nearly hit me, but two other vehicles, AND worst of all, going almost 20(55MPH)over the speed limit (I was going 40MPH), which was 35MPH. It was a pretty busy road.
He didn’t have a passenger, but if he did, he would have probably received personal complaints from his company and get his taxi license revoked by the local DMV which I am going to right now to have this settled.
His information,
Company: Star Taxi
Vehicle Number: 88 680 (Front/​Rear) | 721 (Side)
LIC Plate #: DR564 w/​America United Sticker
Taxi LIC#: T 4150
Yours truly,
(For the company or the driver)
Joel,
The one that you nearly rammed so that you could be in the front of the furthest left lane, when you were on the furthest right one. It was a 3 lane road for another 1.5 miles, and you didn’t even need to get into a turning lane.
Incident occurred on,
Saturday, March 28, 2015 at 9:32 AM

They were always on time, and the drivers were all really nice and fun to talk to. We were in hawaii for week and half and used only star taxi to ho around, their price is great and some of the drivers made our day. Thank you star taxi

I’d give this a zero if I could. No air conditioning, dirty vehicle, dangerous, the guy is taking web messages while he is driving. Driver is too ill to lift baggage. Stay clear!

Taxi in horrible condition and drivers attitude was even worse… pay someone else the extra $ 5 bucks to go to airport… you’ll be glad you did.

I have nothing but great, reliable service from Star Taxi. Dozens of pickups and no issues. Can’t beat the price or the service.

First of off, these guys are super nice. Second, not prompt. BUT they do come through. They are the cheapest in Honolulu from airport or wherever you want to go they will give you a good deal. Thing is, they are not on time so go into this knowing that. We ended up getting a free ride to Pearl Harbor due to the inconsistant timing. I would recommend them but they are on «Hawaii» time and you have to call them and remind them a few times. If you don’t mind doing that… they will save you a bundle!

This is the first and only time I’ve used Star Taxi, but I had no problems. I called the day before for a 4:30 am pickup the next day. They said the taxi would be there in the parking lot of my hotel and would call out my name then. I got a call at 4:15a saying they were already there but to ate my time. It was just under 30 dollars flat rate from Waikiki. Check the website for your hotel and the specific flat rate. The driver was pretty chatty and we made it to the airport swiftly. He drove a van. No roaches, unlike some other patrons’ experiences. Also, he turned the meter on to compare with the flat rate. Was happy to see that I saved a few bucks.

This makes me sad but I have no choice. After using Star Taxi a countless number of times over several years we have decided to never use them again. I could deal with the interesting drivers and the older vehicles but this marks the 3^rd time they have screwed up a pickup. If you need reliable service look elsewhere.
Sorry Uncle Bob.

I’ve used this taxi service about 4 times — answering service is good, they do answer promptly and they have shown up when they were supposed to at 4 am, at 9 pm or other times. However, the service is erratic — we’ve had a very good driver with a 4 door vehicle, a roachmobile 4-​runner that smelled like smoke, and someone who might have been the owner as he was answering calls as he drove us to the airport!
I don’t like smoke and I do like cleaner cars. On one occasion, the driver picked us up and it smelled like he had been smoking prior to picking us up. As we drove along, my boyfriend suddenly slapped at something — a roach was crawling on him! Yuck! On another occasion, the driver picked us up in a van — great for fitting in multiple suitcases, but he didn’t assist with the loading so I didn’t tip much! He also answered the calls that came in and booked other people for rides — while driving!
They do take 1 – 4 people for the same price– that is a plus, and they are about $ 2 cheaper than another private vehicle company that I now use. Regular taxi’s would cost another $ 15 more — you get what you pay for in the inconsistency in service. But, they were on time.

I’m warning all of you right now… this is not a nice review. Seriously, BEWAREEEEE to those who actually expect a pickup after making reservations.
I made reservations for a 2:30am pickup because my fiancé had to get to the airport. Initially, the man was very friendly and asked for the date, time, address for the pickup.
At 2:40am, I called to get the status of the cab and the person picked up the phone (90% sure it was the same guy) and he sounded like he was asleep. He fumbled all over his words. Finally he managed to come up with some ridiculous story and asked, «Do you live in Hawaii Kai?» I stated no… I reminded him of where I lived and he said, «oh I put the address in my GPS and it brought me to Hawaii Kai. Is Kaneohe in Hawaii Kai? I don’t think i’ll be able to make it there. I’m going to have to refer you to a different cab company.»
UMMMM are you kidding? I know that I’m still relatively new to Hawaii, but you’re a CAB service and you don’t know the difference between Kaneohe and Hawaii Kai? They don’t even sound remotely similar… Second, after I gave you attitude and sounded annoyed, you try to blame your GPS by saying you got the wrong address and then you «can’t make it?» Don’t put blame on something that obviously works perfectly fine. My iphone can send me directions to any town or city, so if you can’t do a simple task of inputting an address… you should seriously reconsider operating a moving vehicle.
The man over the phone should have been honest and said, «I’m so sorry, I’m running late…» It was pretty clear that he was making an excuse not to come.
We were more than happy to give another cab company our business and we will never again consider Star Taxi To Airport because obviously their GPS system is «defective» or the people are simply incompetent. Either way, this place is unreliable and if I could give them 0 stars, I would. Maybe this was «mean» review, but getting to the airport is IMPORTANT and I don’t want other Unilocalers to have the same experience. Don’t bother with this company– it’ll be a waste of your time and you might be left scrambling to find another way to get to the airport!
PS. I typed the name of my street name into google maps and there is no street in Hawaii Kai that has that same name, so nice lie buddy! Another point for you!