Roots & Relics

Golf can be an expensive sports to play. Your start up cost for a full set of clubs can range from free (hand me downs) to several thousand dollars. This all depends on the brand of the clubs of course.
If you’re working on a budget, Roots & Relics is a great place to checkout. Roots is a small shop stocked with clubs in downtown. They carry mostly used clubs, but do have new ones for sale. If you’re visiting from out of town and didn’t bring your clubs, you can also rent from them.
There are two reasons why I like coming here. First, their customer service is outstanding. They’re friendly, not pushy, and give recommendations. Second, their policy on used club purchases. You have the option of returning your club back for a full money back guarantee if you paid with cash. This only applies if you do it within a weeks time. If you paid with credit card, they deduct the processing fee. This is a great policy becuase it gives you the option of trying the club out on the course before finalizing your purchase.
They don’t have parking for custoners. Metered street parking only. Make sure you put enough into the meter.

So Roots & Relics is one of the coolest golf stores I’ve ever been to. I went there for the first time about 20 years ago to buy my very first set of golf clubs. It’s small but it’s packed to the roof with great deals. To date I’ve purchased 3 sets of clubs there. All way below market value. Every time I come to Oahu I go there at least once. I have to. Roots & Relics is awesome. If your a golfer you have to go there at least once.

I like this place because it’s pretty underrated it gets a lot of action people in there and trade in their clubs and what not the only thing that is a downfall about the store is the wife at the register. I went in on Friday turned in a lot of clubs I got $ 100 credit I figure out what the heck is donation right, I walk I was four clubs to try out icon back today Monday turning into and somehow my credit only 35 when it should be 55. Because I don’t have a receipt which she did not give me on Friday. I like the guy I like the people who work there I like the many selection of club but if you’re going to do business with them make sure you get it receipt and make sure you watch what he’s doing cuz he did on Friday she almost didn’t give me one of the clubs. … sketchy …

I’m not a downtown denizen so I hadn’t known about this hidden oasis of golfing gear. Right on the fringe of the business district, this place is packed with golf equipment. We went looking for a used set of junior clubs for the kids to learn with. And there it was and for a very affordable price (less than half the cost of a new set). While we could’ve also used a second shorter set, there weren’t any available at the time. But the store employee poured through the stock of used inventory looking for something size appropriate. Sadly, we couldn’t find the right mix. We were assured that if we didn’t like our purchase, we could bring the set back.
Parking was good on a Friday morning with lots of (metered) street parking available nearby. The Post Office parking is diagonally across the street with a 30 min max time. Street parking allows for longer stays (though probably not needed).

Probably the best place on the island to shop for golf equipment!
I picked up the Mizuno MP-​60, 3-​pw, for $ 200.00 and I couldn’t be happier with the purchase. Although it said they were «used», it looked like it was only hit once, maybe twice, on the range. Also, picked up a Mizuno 56* wedge for 50 dollars, again practically unused.
Overall, if I bought these clubs online or at another store I probably would’ve spent hundreds more and they probably would’ve been used.
Customer service, to me, is one of the most important factors in deciding if I want to buy something from that store. This was my first visit to the store and most definitely won’t be my last. Amazing customer service! They are always making sure you’re doing okay or if you have any questions, without pressuring you to buy, unlike some other golf shops here on the island. If you’re thinking about taking up golfing, I would definitely recommend you come here when looking to purchase your first set. Plus you get to SUPPORT LOCAL!

Awesome service as always. I went in to upgrade my son’s driver (the boy is growing way too fast) and they made some excellent recommendation and great suggestions for a young golfer. They actually got me thinking about my driver that I’ve been using for years (that I purchased with no real thought and it was also cheap). I’ll be back for sure.

I’ve purchased many clubs from this group. Each and every time Keith and his team treated me more than fair. Any selections to
Look over. Got my sons and my clubs from them. They’ve got a fair selection of left handed as well (for me).

Have bought and sold many clubs here, always a pleasure to do business here. Got my daughter a lightly used set of Calloway Irons a few weeks ago and now she’s kicking my a$$ on the courses! She’s in love with them! They also sold us a nice Ping Putter for a super price. Will be back again and again. Many thanks.
Kenny and Nalani

Bought a set from here a week ago and used them all week (driving M-​Th, 3 rounds F, S &S). Definitely got my money’s worth. Clubs may be used, but they’re still goodand the prices are great. Tons of choices there for all the righty’s. I’m a lefty so my selection was much smaller, but I can’t fault them for that when a lit of places I went to didn’t even have a lefty putter for me. Glad to know I have somewhere to go to be able to get a lefty club without emptying my bank account.

Went here to sell my dad’s two sets of left handed clubs. I first tried another popular golf shop and they said not interested. Since my dad bought from Roots & Relics, I decided to go back. One of the staff maybe he was owner was outside the front door and helped unload the bags from the car. Within 5 minutes was able to offer my store credit first, I told him I don’t golf so then offered cash. I was very happy to make some money on the clubs. This was way easier then posting the clubs online trying to sell them.
In the future if i pick up golfing I will go there to buy my clubs.

What a place! Name a club and I think they have it. Was looking for Tour Edge Bazooka irons and stumped them. must have had 15 Styx putters and I scored one.

The store is small and crowded but not uncomfortable. The staff… They were busy in the front talking amongst themselves when I walked in, I think 2 out of the 3 said hello or smiled when I walked in. When I got there only 2 other customers (one already being helped) in the store, but it took a little long to get helped (considering the employees in the front weren’t doing anything.) The gentleman who helped me seemed a bit standoffish. Initially, he wasn’t necessarily rude, just short and unhelpful. Then I told him my budget ($ 200 — $ 250), and HE WALKED AWAY. It’s unfortunate; I really wanted to like this place, and I did come in intending to buy a set that day :/

i went to roots and relic to look for 3 wood that i had forgot on the luana golf course on a saturday. that following monday, while at the store, i saw my 3 wood. i knew it was mine because of after market grip and small ding.
i explained to them what happened about my 3 wood and asked them to see the record of who brought it in and what time of day. i told them that it could have only been turned in either saturday or monday and that i’ll prove it. the lady behind the counter got very upset and thought i was lying to get a 3 wood that was only priced at $ 60 (i have a $ 1100 mizuno set and $ 400 dollar driver and $ 350 putter). i don’t think i would lie for an older 60 dollar 3 wood.
they did not have any record of anyone turning it in because they didn’t take down the person’s name and time and date that it was turned in. all the employees started talking behind my back and started staring at me.
I DID NOT GET MY 3 WOOD BACK! after arguing a couple more minutes, i decided to leave. i would never lie for my own benefit in anything and to be treated like i was some liar/​cheater, really showed how they do business. if they were to check the registered number, it would let them know where i bought it which i had told them.
I have never been back there nor will i ever go back there. they let you use the product for only one week before you can return it compared to roger dunn’s 3 month no questions ask policy.
in addition to this episode, the parking sucks (meter pay) and this store is located downtown which means traffic, traffic, and more traffic! i don’t recommend anyone going there!!1

I recently had my first visit to Roots & Relics, and I left with the best golf shop experience I’ve ever had. A few days before this visit, I went to Roger Dunn’s, with the idea of upgrading my irons. I was left standing there for over half an hour. Even when I asked for help, I was told he was busy helping someone else and that he would try and find someone to assist me… all the while, there were 3 people manning the registers. So, I decided to check out Roots & Relics, with the hope I would find what i was looking for. I was instantly greeted at the door. Not even 5 min after just browsing one of the workers offered me assistance. He was very friendly and informative. The best part for me, was the fact that he didnt want me to buy a set of irons just then. Instead, he suggested that i take a couple of their clubs out to the range and use them for a week, just so i could get a feel of hitting a lot of balls with them. He wanted me to feel confident in my purchase, and I got the feeling that he wanted to be confident that he was selling me a product that he knew would improve my game. I only regret being able to refer to him as «he»…I’ll definitely catch his name next time I see him.
All in all, in my opinion, this is the best golf shop on the island. Friendly and helpful staff, being able to demo the clubs for a week for free, and best of all, the price. Two days of playing with the demo’s sold me. I went in and purchased a brand new set of irons, which, were priced much below other retail stores. If youre in the market for new clubs, used clubs, vintage clubs, or just some helpful golf information, Roots & Relics is the place to go.

I’m a fan of this place as far as buying golf clubs in Hawaii. This is the only place you will find quite a lot of used club for sale. it’s really good for beginner who need to buy little at the time. used clubs are not that expensive so it’s a good start. i brought my first nice set here too and it was the cheapest of all the golf shop i been to in Hawaii.
The workers are nice, and friendly. only thing about this place is parking which you have to park in front of the post office. don’t forget to put money on the meter before you get a ticket.
you should check out this place if you haven’t before.

Keith is the owner and soooo helpful! When the moving company guys broke my brand new ENA Driver. Boohoo:(He offered an ENA demo that the Japan Salesguy just left. And sooo cheap too! $ 100! I paid $ 700 and I was SICK!
MAHALO, Keith! Really appreciated it! Now I can Drive again!

Excellent customer service, even to non-​customers. I needed to ship my father’s 3-​wood to the mainland and didn’t know where to find a box to fit it. I walked into Roots & Relics just to inquire, and they immediately grabbed an extra box, offered to pack it up with newspaper for me, and then taped it all up and cut off the old shipping label so it was completely ready to go. They also wouldn’t accept any money for this great service, and I was out of there within 5 minutes. It was completely above and beyond what is expected and I believe in promoting any establishment that treats people so well.

Roots is a small golf shop with a limited inventory of items. Not a full array of products like Roger Dunn.
I am a left handed player and the selection of left handed clubs is slim pickings. Most clubs are second-​hand with a sprinkle of new ones mixed in. The used clubs are priced fairly. If you are like me and buy all new equipment, then you should not buy it from here. Simply because the return policy does not offer you full price credit like other shops. Instead, you get a credit at the used rate.
The price of balls there is cheaper than average. I normally get my balls from Roots. I hear Sports Authority may be cheaper but I work across the street from Roots so it is more convenient for me…
The service here is great. Staff is very friendly and eager to assist you!

I love this place!
My sister always refers people to this place, and now I know why.
The people that work there are so nice and knowledgable about everything about golf, and you can tell that they actually LIKE their job and its not JUST a job. I love those kinds of people.
I got my first set of golf clubs here, and I love it!
They have good prices, and if you are lucky you can score Used but NEW golf clubs! Like when people turn in their golf clubs they dont use anymore, some are not even used yet!
Deal Steals!

Keith Tanaka! You and your staff are amazing people!
Walking into Roots and Relics is like walking into a candy store for those crazy golfers that loves this game. Roots and Relics carry tons of used and great condition irons and drivers at affordable prices. They also carry the hottest items in the market like the TaylorMade Burner SuperFast 2.0 at the time of this review. The store is well organized and you’ll be approached by their knowledgeable staff that helps you find exactly what you need. Roots and Relics also has a seven day return policy for used driver and irons. No return on new items, but that’s obvious.
Parking can be tough, but I’ve been able to find parking at the Post office coin parking lot with no issues each time I come here.
You’ll find owner Keith Tanaka usually by the front door talking stories to loyal patrons and opening doors with a smile for you.