ProSource Wholesale Floorcoverings

For anyone who has done any kind of renovation or remodeling you know how stressful it can be.
All of the details, timing and various coordination with subcontractors can make for an unpleasant experience.
I am so grateful to Vinda and Lori (Shimabukuro) at ProSource who provided excellent customer service and guided me every step of the way with my carpet needs.
With so many choices and varieties of carpets Vinda helped me narrow down an option that met my budget as well as fit my design needs.
Lori was very attentive and took the initiative to take care all of the details in ordering the supplies to ensure that the job was going to be done efficiently.
My carpet is now installed and I am very pleased with the results!
Many thanks to Vinda, Lori and everyone at ProSource for an amazing job!

I had both my residence and my rental condo flooring replaced with same brand luxury vinyl tile (LVT) and underlayment (sound insulation) supplied by Prosource. We had an issue with the tile. The LVT was a 1^st generation tile lock system that was not working properly with the recommended underlayment. In addition the 1^st generation tile was coincidentally being discontinued (unbeknownst to us) after we were well underway in installing LVT.
We subsequently had residence redone with the 2^nd generation locking feature and a different (higher density) underlayment and this working rather well.
However, we still had issue (s) with getting the rental condo fix completed. Long story /​short, Aaron Okamoto, Sales Manager stepped in when things were getting no where and worked things out. We are now on the right path of getting rental unit fixed.
My recommendation is to give ProSource a look. Overall you can run around and get overwhelmed. Hence, I would recommend that you check out what ProSource has as a «one stop» shop to address our flooring needs.
By the way, in addition to the LVT, we had selected porcelain tiles for our lanais from ProSource.
Note: I will be updating rating after we have the rental fix complete. This will take approximately 8 — 10 weeks since LVT has to be brought in. Please keep in mind that this is not a criticism on ProSource. As you will find that during a renovation process there will be many occasions that you will need to review, select and order what you want. What you want may not be locally available, however you can go with an alternative but remember you will live with what you choose. My advice… plan ahead, make informed decisions and allow for cushion to get things done. Don’t get upset if things get a bit chaotic or there is an issue. Work on a resolution and count on folks doing what’s right. If that doesn’t work, you have options to file a legitimate complaint.
In addition, you need to separate product from contractor (s) and address accordingly, unless the contractor falls under the umbrella of the supplier you had select and then your recourse will be with supplier.
There is a lot to be cognizant about during a renovation process.