Paradise Cruisers

Do not rent from this place. I called to ask a simple question, and before i could even finish my question the gentleman on the line hung up on me. So I called back and asked the question again and gave me a very immature and sarcastic response. Terrible customer service. Very immature business representative. I highly recommend you do not rent from this establishment.

Such a SCAM! This place is shady. .. BEWARE! What was supposed to be a memorable time with our kids ended up being a nightmare.
We rented three scootercars for 4hrs and after the 2^nd hour one broke down. We had to wait an hour in the burning sun while they came with our replacement. Surprisingly, the replacement also made the same noise we had heard right before the first one broke down. We didn’t want to chance it so we ended up returning early. We asked the Asian lady that worked there for a refund since we did not do the full 4hrs and also, an hour of it we were stranded on the side of the road. She refused and still wanted us to pay for gas. My husband argued with her but we ended up giving her the money.
Obviously they do not maintain the scootercars and they have poor customer service skils. Not chancing it. .. not worth it. .. never ever coming here again.

I love going to this place! best service and prices hands down!!!

Steve is the man, my boy and I came by late in the afternoon (only place open) to scoot around, fair price, cool dude, easy returns… even suggested a dope scenic route to hit.

Spent 10 days in Hawaii, Maui and Oahu: and the one day we rented here was one of the highlights of that entire trip!
We found Steve & co because we were looking for something fun to rent that we could take my daughter on (and Hawaii law prohibits that on normal mopeds so that was out). We rented the Hello Kitty Scooter-​Car, (which included a pink cat helmet – with rubber cat ears – for my 5 year old daughter). Putting around the island on that thing, we were mini-​celebrities, people would wave to us and take pictures. It was hilarious, and a lot of fun; my daughter absolutely loved it and will probably remember it for her entire life.
Steve is great. At one point (after driving around Diamond Head and Haunama area all day) we had stopped at Rainbow Drive Inn to eat and the car wouldn’t start (possibly I left something on that drained the battery – don’t know). Steve came right over, checked it out, left once more to get a replacement battery and came back and installed it – no charge. We were back on the road in 30 minutes. At the end of the day, when we dropped off our rentals, he gave us a ride back to our condo in Waikiki.
Great service, great experience. Highly recommended.

Steve was a great guy and helped a lot with suggestions on where to go. He helped us out on everything we had questions on. Would definitely come here again for any moped or transportation needs.

Great guys, very friendly. We had a great time — would definitely use the again.

Simply put, very nice customer service. Steve, thanks a bunch. Rented a scoot car on a not-​so sunny day and still had a great time! Cruised around the island for the better part of the day and it had just started pouring rain on us when we were driving back into Waikiki. Yes, we were soaked, but my husband and I laughed it off and just called it good timing. We rolled up about 45 minutes past our return time and weren’t charge anything extra, instead we were given a ride back to our hotel from Steve so we didn’t have to walk back in the rain. Stand up guy, just living his dream running a business in Waikiki. Equipment was a little beat up, but that just means he’s busy and his equipment is busy. The customer service was on on point, and that’s the most important! Mahalo Steve!

Last minute rental. Steve hooked me up well. Nice Piaggio at the right price. The bike really kicked butt. Easy to keep up with traffic anywhere and climb hills. The whole process couldn’t be easier. If I had one critique it would be to get a single sheet map with recommended sites/​routes to see.

Great service from Steve. Super cool dude. Hooked us up with 2 moped cars and 1 scooter.

Great customer service. Pick up and drop off right in front of our hotel on Waikiki beach. Late service until midnight ($ 10 extra charge for returning after 6pm), but still better than paying $ 30 for parking if you rent a car.
Will try the 2 seater scootcar next time

I do not write reviews but felt compelled to share our great experience with this rental company. Rented a scooter car for our honeymoon. The owner was great. Very helpful. Let us test drive it before we rented. Very easy to drive. Great on gas. Easy to park. Cheaper than renting a convertible for the day. We drove around the diamond head area and were very pleased with the views. Recommend bringing a Bluetooth speaker for music, camera, and sunscreen. Plenty of room to store personal belongings. Well worth the money for the experience. Couldn’t have asked for better customer service. Will rent again whenever we return to the island. Thanks Steve.
–Paul

My bf and I decided to rent out the scootcart for our anniversary and I can tell you that there was no regrets. We took the scootcart all the way to Sandys with no problem. It was a great experience. And also Steve was very nice he made sure we got to take the best scootcart out for the best experience.

At first I was looking for a 2-​seater moped because my friend wasn’t comfortable riding around alone but I found out that I needed a motorcycle license in order to get one of those. Bummer. I called around trying to find a 2-​seater that wouldn’t require a motorcycle license but I didn’t have any luck. Sadly, I was ready to give up my desire to ride around so we started heading back to our hotel. As we were walking back from a local moped rental shop I saw this cool 2-​seated scooter car parked in a lot and I my eyes got big. I was so excited that I was able to get my moped fix! So we called up Steve to schedule a pickup. The process was quick and easy and I was on my way around the town in no time! Steve suggested riding around Round Top Drive so we did and had a blast. I would recommend checking it out! I had to return my rental early due to an engagement and Steve drove me back. Excellent service, friendly and efficient. I’ll be back to see you next time I’m here!
The only thing I was concerned about was that my seat belt didn’t quite work. I had to tie it to the other end and untie it each time I went in and out. BUT that was the only gripe.

Awesome time and great rates! Went to Round Top which was an amazing ride with and even amazing-​er view! Mahalo and will be back next time!

All I can say, «what a blast!» The staff is amazingly nice! Prices are great for the time you get with it, also gas to fill this is so cheap! The maintenance on the t-​rex was up to standards! This kind of thing is for the younger crowd! Do to it running like a go kart! I would definitely rent one again or rent something else from these guys! Thank you so much! Keep up the great work! Totally going to be worth it!

Can’t complain, Steve always comes through for us! Every time we come to Oahu, he is our go to guy in mopeds! I’m not going to lie, there has been a few hiccups BUT Steve is always willing to take care of the situation. Hours to return the rentals are more than accommodating, prices are reasonable too! See you soon Steve!

Oahu is simply amazing. I just Google scooter rentals and despite it being 7 pm I was pretty determined to find and rent one. I went to the website and found scootcars! I called but they had closed already. Steve called me back and was so cool to let me still rent and I ran over. I got two scootcars! my best friend n girl, my wife and I drove the cars all around oahu. Steve even suggested different routes I could take that would be better for the cars. WE DROVE ALL THE WAY UP TO NORTH SHORE! the view and ride was just amazing despite the rain and the trail of cars behind us. I filled the tank once at the end our journey of 24 hrs PLUS. Steve was the greatest when it came to late drop offs, not that I suggest it but he helped me n 3 others return our rentals late night. If you’re gonna rent, rent the scootcars from Steve

Beware!!! Asian lady here is a b%#h! They told us one price n didnt honor it. So we rented 3 scootcars anyway. We rented for 4 hours and after the second hour i heard a crazy noise then it broke. Stranded on the side of the hot sun with my kids. They brought a replacement in about an hour but that one had the same noise so didnt wanna chance breaking down so we returned it early. I told lady this one is broken too and want some kind of refund. She refused and still wanted ia to pay for gas. Gave her the f u n 20 for gas. Never again. This is a shady place of business.

We had to rent the scootcar! We opted for the 3 hour rental for 65. Honestly we would have been content with 2 hours. Anyway they’re pretty easy to operate. There is no reverse on these bad boys. Something the guy forgot to mention. Also parking sucks for that reason. Other than that they are a really fun way to get around waikiki.

My friends and I had a few hours to spare before our flight, so we figured «Hell, let’s just rent some mopeds and cruise around for awhile.»
We called pretty much every place we could, and they were all rented out. Paradise Cruisers had enough for all of us. I read the reviews and thought «Screw it — I’ll give it a shot anyway.»
Service wasn’t that great. Lots of «Look, this is how we do things here» type of talks. Really not friendly and it bordered on intimidation. I have no idea what Steve has up his %$# but he needs to get a doctor to remove it.
We rented the bikes, and they were in pretty awful condition. We stopped by a beach briefly (literally like two minutes), and it took about 10 minutes to start mine back up. We had to slam the manual start nonstop and it backfired a ton.
We go to a gas station and fill up. Each of our top-​offs was like 50c. We brought them back to the place, and this guy working there claimed that one of us didn’t top off. When we pushed back, he said «No, you didn’t top off right. You have to…» and he showed us this ridiculous method that had never been disclosed AND HE WANTED $ 10 TO COVER IT. «So I don’t get in trouble with my boss.» Honestly, that’s probably total bull.
Anyway, this place is sketch. They aren’t cheap. The mopeds are dying. The staff are crooked. Just don’t bother — there’s so many other places around to go to.

I am a hawaii resident and this place is a SCAM.
They lure you in with their cheap prices and «hookups» than screw you over when you return them. The Pete dude is immature, and unprofessional He was making racist comments about previous renters while we were renting our mopeds, he also had his Facebook open in front of us chatting with people and making inappropriate comments about girls. He also was behaving really suspiciously (high).
The gas tanks weren’t even full, which wasn’t a big issue because it only cost $ 3 to fill them, but he charged us a $ 20 refueling fee upon return for each moped, even the two that were full. I personally wasn’t there to return my moped with my 3 friends because I wasn’t feeling well that morning. He took my absence to his advantage an accused us of crashing it, when the suspected «damages» were already there. He then assumed I didn’t come because I crashed so badly and must have hurt my leg. This man is a complete moron. FYI the mopeds were already shitty and one was falling apart. All in all he charged an extra $ 100.
Anyway, this place is a scam. i have never met someone at a place of business who acted so inappropriate and asinine. If i had the energy I would take legal action. AVOID this place.

My gf and I were looking for a 1 – 2 day moped rental and found this place while strolling down Waikiki (looks like they have a duplicate location in a different part of Waikiki).
I got to say that I was pretty pleased with the overall experience.
Admittedly, the mopeds were not new (most had ~6,000mi on them) and had some wear & tear (the horn didn’t work on one of them, speedometer was busted on one of them, fuel gauge was busted on one of them, etc.), BUT otherwise they worked fine and we had no problems touring around downtown, Tantalus, Diamond Head, Punchbowl, etc. The guy quoted 90mpg but I think it was probably more like 60−70mpg, not bad, regardless.
Cost was $ 1/​hr, so $ 24 for a full day + ~$ 6 – 8 tax (optional insurance, which we declined, was ~$ 6). When we returned it the guy offered a 2^nd day for only $ 20 (+tax) so apparently there might be some room to haggle and get multi-​day discount).
most of the other places look to advertise $ 25−35/day (plus fees), so I figured this was a decent deal.
A different reviewer noted problems with them charging her for damage without her knowing after she returned it, so I made sure to meticulously document any damage (mostly scratches) already on the bikes. We didn’t have any problem returning it (just make sure to fill the gas when you get back). In retrospect it’s probably not a bad idea to take quick phone pics of the bike to have extra documentation what damage was/wasn’t there when you picked them up.
With respect to service, Ladell was super friendly and laid back, and I think it was Blake that helped us return it.
Overall it was a great experience, minus one star for the very-​used, slightly busted bikes. I’ll definitely consider renting from them again next time I’m here.