Nail Tek

Some of their technicians are just terrible! I had a pedicure done different times, one time was perfect and another time the girl that did it just tried to sell me extra packages to my pedicure, she did a terrible job on cutting my toe nails and apply the nail polish that was visibly on my skin and cuticle too! I asked to use the razor for my callous since they were really bothering me and she just said that with the products they use for soften the skin I didn’t need so she used that grater kind like cheese grater! Well My hill was red for a week and burning! I wish I took the name of the girl, I probably go back there cause the first time I went I liked but I will not pay again 38 $ for have a pedicure done from the lady of the second time!

So I decided I wanted a polish change after picking a horrible purple shade. Never again. Since this place is so nearby, I thought I’d give it a try.
First thing I walked in, a women giving a pedicure greeted me. No one was working the front desk. There was only a sign-​in sheet.
After moments of waiting, I asked to go look at the nail polish rack as it is in the back of the room. As I walked by, I received an ugly look from one of the workers doing someone else’s nails. I was definitely taken back by it and didn’t understand why she would act such a way.
I requested Kelli to do my nail polish change, but seemed to be busy with another customer. That was understandable as I was a walk-​in client. After waiting awhile, I just asked to be seen by any worker who is available. I didn’t get the name of my nail person but she did a good job at re-​polishing my nails. The total came out to about $ 7.36, not including tip.
Overall, that was my very first visit there and I am not too sure if I liked their atmosphere. I’ll definitely check out a different nail salon next time. But I am not in need of something quick, like a polish change, I’ll prolly stop in every once in awhile.

I came here to get my eyebrows done and I was not satisfied. It looks like something I could have done on my own. I know how they are suppose to look so I will not go back to get my eyebrows done.

An absolutely terrible experience. Don’t bother making an appointment, they don’t care. This place is ran by people who have NO Idea what they are doing. Never coming here again.

I come to this place for a quick «me time»… It’s very convenient, you don’t have to wait long to get serviced and the Price is right…

Wow. I actually had a day off, and as a busy cosmetologist (nails, hair color, waxing, eyelash extensions, etc) I THOUGHT I would treat myself to some pampering. It was horrible. The girl took me right away for a pedicure. I asked her specifically to NOT scrub my feet at all with that callous remover thing. (When they do it too hard, it actually makes your foot create MORE callous… genius, right?) She offers me the $ 50 pedicure… I ask her for a price list, and she does not give me one. I then ask her to explain the different pedicures. I chose the mid range Spa Pedicure. She begins the pedicure with no issues. Then she starts scrubbing my feet. I am objecting! She keeps scrubbing. She then holds the scrub device thing up and shows my dead skin to three other co-​workers. I was so embarrassed! AND… I told her NOT to scrub my feet. She progresses with the pedicure. She mishapes the nails, alternating from round to square on my foot. When I ask her to fix it, she gets upset! I asked her not to paint them, and then I asked her why she thought it was ok to show her other co-​workers my feet. Suddenly, she doesn’t speak any english… I skip the polish, the lotion, and just ask her to remove whatever was on my legs, and then I left. I asked for her supervisor, and she points to another worker. I tell her, really? That’s your friend. Then she says that they have no supervisor. I was beyond angry… and definitely not RELAXED at this point! But I did pay her, and I left… with crooked toes, unlotioned legs, and one eye twitching. I should have gotten her name. Sigh. I should have just gone to the place I normally go to *HONOLULU NAILS*…but I wasn’t on that side of town. Don’t waste your money here.

Today I had the worst experience at a nail salon. The male person that saw me for my mani and pedi was simply horrible, had no understanding of cleanliness or sanitary basics. He nicked me, and I wouldn’t stop bleeding. He was rushing for the glue they use to glue acrylic nails, when I stopped him and said no. I instructed him to continue to apply pressure, and he did. A minute later he got up to grab the «nick-​fix». He then continued painting my nail with a brush that was contaminated with my blood all over it. I told him that he was to trash that bottle, and that if he didn’t I would contact the public health department. He was embarrassed and but no apologetic. The rest of the appt was a fiasco. I will NEVER return to Nail Tek. I will also file a report with the public health department.

TLDR;
50 Shades of Hate: Sweat. Blood. Tears etc from their Brazillian Wax.
Summary:
I’ve been to Nail Tek in the Moanalua Shopping Center two times and both were for waxing servies. My first experience was a quick and easy eyebrow waxing. I was impressed with how fast they were. For my next visit I decided to try their Brazillian Waxing service for a whopping $ 50. I’ve had a dozen of Brazillian Waxes from other businesses, but none of them have subjected me to this type of voluntary torture, until today. (funny, right? 50 Shades of Hate)
My Experience:
A female assistant was immediately available to assist and brought me to the «red room» right away. She frantically gathered all of the waxing materials and told me to undress. Issue #1: No comfort. I understood that she was going to see my sensitive areas so privacy was not a concern.
I undress, lay out, and prepare for the treatment. She starts with the bikini line using a honey wax. Issue #2: I have stubborn tiny hairs and senstive skin so hard wax would be more effective in this case. Next, instead of throwing the used waxing stick away she had been dipping the same wooden stick into two different waxing bowls and she used the same waxing strips that were covered in my hair. Oh, did I mention that she wasn’t using gloves? Issue #3: UNSANITARY METHODS.
By this time, I’m sweating profusely in the air conditioned «red room». I start to bleed in some areas so she apologizes and says she will apply Neosporin after all the hair is removed. Thanks. Soon she starts to pluck away at the stray hairs but her unsteady hand continously pinches my inflamed sensitive skin instead. She stops plucking after I almost scream in pain. She wipes me off with really hot towels and grabs this clear unmarked liquid to apply to my skin — it was rubbing alcohol. I became dizzy from the pain. Why did I endure this?!
Finally, she helps me get dressed? I paid my dues and left in shock with Unilocal in mind.
According to State of Hawaii, «Wax should be clean and sanitary. Instruments (sticks) should not be re-dipped.”(DCCA Hawaii) Since I’ve had time to vent and slightly relax, after this post, I will be going back to check the female’s license and name. Feel free to mesage me if you have any questions or concerns.
Department of Commerce and Consumer Affairs. Regulated Industries Complaints Office

I was terrified to go here after all the reviews but I needed my nails done and this was the only place in walking distance. I got a pedicure, acrylic fill and design, and eyebrows. The pedicure was ok, like a ³⁄₅ only because for that price I’ve gotten better. The fill was on point, like ⁵⁄₅ with gel polish and design. Loved the design! The eyebrows were average, they look good, maybe ⁴⁄₅. The place was clean and pleasant. I walked in and took the first person available. I’m not from here otherwise I would certainly come back. I feel like it’s a bit pricey but again I’m not from here so I don’t know what the going rate is.

This damn woman messed up my eye brows and thought it was funny! Never again and I do not recommend this place.

Not my favorite place ever. After moving from Pearl city I needed to find a new place for nails and waxing. Cause there is no way I’m going to go back to Pearl city. But anyways I came here to get my Groucho Marx eye brows tamed. The staff here is super rude. They only talk to you when they need to. And the waxing room is not very sanitary. The tech didn’t even ask me what I wanted. She basically just gave me a basic eye brow shape. Didn’t groom my eye brows or anything. I won’t be back here. I’d rather pay more to get better service.

Worst nails ever! Customer beware… Paid good money for gel paint mani and pedi because I was leaving on a business trip. Normally my gel mani lasts 3 weeks if not 4 weeks.
I had my nails done last Tuesday (August 11^th) and 3 nails since then have had the paint peel up and break off. (See my photos)
I am very upset and frustrated, because now I have to take time out of my trip to sit in a nail salon to fix these nails because my nails are not in regulation for work. Not to mention I am out of town so I had to paid for a another nail salon to fix. So I am out even money!

I’ve been to several nail salons on Oahu and this is by far the worst. I came to get a pedicure and they started off by sitting me straight down without looking at any colors… Instead they hand me a key ring with several gel polish colors. She tells me gel polish is better and last longer and to pick a color. Having pedicures done before I figured there was an extra charge for it so I asked and sure enough there was a $ 20 extra charge (I feel sorry for the person who doesn’t ask and ends up paying for the extra $ 20 unknowingly). After that through out the entire pedicure process she continued to ask if I wanted all these extra things (Gel scrub, paraffin wax, etc…). Each time I had to ask if there was an extra cost and of course there was. All and all the polish came out great but if you don’t know what you’re doing you’ll likely say yes to everything and end up spending well over $ 100 dollars. The staff is very loud when they talk and joke with each other. There’s never a minute of quite. Over all I would say pass on this place.

I have to say I love being able to update a review to a good review after you have had a bad experience. I came here because 1) I had a sitter and still had an hour to kill 2) I didn’t want to deal with traffic after seeing an accident a few hours ago happen. I stopped in and said lets just do it. I’m so glad that I did. I got a pedicure by Andy. He did a phenomenal massage. I can’t say I could be more pleasantly surprised.

Was leery because it was so close to base honestly, but they were great, despite being very busy. After a long deployment they had me feeling human again :)

Let me say my pedicure was amazing! I give that 5 stars… Where they fail is how loud and much they are talking to each other! Never actually speaking to me.
Instead of what was supposed to be a quiet, relaxing environment, was a loud, obnoxious place where I could not understand anything and was left sitting to write my review!!!
I’m fine with them speaking in their language but you do not have to be so loud and obnoxious and never actually speak to the person in the chair!
Please, if you go bring ear plugs and patience!

Ahhh nail tek. This is my favorite place to get my nails done. I am here every two weeks because I just love it here. Occasionally I have been known to skip a month and my polish never chips. I am in the ocean snorkeling or swimming at least four days a week and still don’t damage my toes. I just got a super deluxe pedicure and polish with design, a manicure with buffing and only paid $ 80 with tax. So happy. But how could I not be after two hours of massage chair and pampering. :)

I have been going to Nail tek off and on for the past year and a half. This was the first nail salon I came too after my arrival to Hawaii. Every time I go to other places, I always find myself coming back here. I have been 100% satisfied with the service. All of the ladies are really friendly once you get past the language barrier. Let’s face it folks, if English isn’t your strong suit, you would speak less of it. I’m fortunate to be a world traveler and have experience detecting such issues.
I highly recommend each and every person that works there. I have had great service from all of them, but I must say that Jen is my favorite.

Alright, so my five star review does NOT go out to the entire staff of Nail Tek. Let me just make that very clear. My five star rating goes to my only nail technician of ~4 years, and her name is Kelly!
I have been wanting to do my nails for a while now, but I never had the time. Finally, I decided to MAKE time and come down for an appointment I made at 5PM yesterday. When I got there, they were pretty busy. However, since I made an appointment I only had to wait around 5 minutes. (Keep in mind that sometimes the clients overlap a bit into the next appointment, so there’s always a small wait)
I was greeted by Kelly, and as usual she and I spring into having a great conversation. She doesn’t make you feel like just a boring, run-​of-​the-​mill nail technician, but more like your friend. We talk about the antics of our everyday life, our jobs, my school work, and whatever else comes to mind. She’s super friendly, and she does AMAZING work. I first came to her when I was a sophomore, and I was going to Winter Fantasy. (Wow, how time flies!) Ever since then, she has been my go-​to when it came to getting my nails done. Even though I’ve heard of other nail salons, such as Salon Glitter — which I am told does superb work; I just can’t bring myself to go to anyone else. I can only trust Kelly with my nails!
The pricing is affordable, it’s around $ 45 for a full set of cal-​gel, and since I get glitter/​fade, mine always come out to about $ 50. I also leave tip, so around $ 60 for my nails — but its absolutely worth it. I never walk away feeling like I have buyers remorse, or feeling like I didn’t get my moneys worth.
Overall:
PROS:
–Kelly is a fantastic person, as well as an awesome nail artist!
–The shop itself is clean and they are completely refurbished with new equipment and chairs.
–Price is definitely worth it.
CONS:
–I don’t know the other staff or know of their work.
–Workers speak very loudly in their native language which can be a bit distracting.
In the end, there is a couple cons; but if I weren’t for Kelly, I probably would have moved on a long time ago. But she is the only one who can work magic on my nails! From winter fantasy in sophomore year, to prom in my junior & senior year, to impressing my cousin and friends, to going on my very first date with my boyfriend, and ALL of the above… I would recommend Kelly to anyone who wants to see the finest quality and care given when getting their nails done. So please, don’t shy away because of the 2 ½ overall rating of Nail Tek, give Kelly a chance, and you’ll understand why I gave a 5 star review.

I have been to this nail salon on three different occasions for three different services. My overall impression and feedback is that they’re «OK» but I will probably never become a regular patron. The best thing about this salon is their convenience. They’re located in Moanalua Shopping Center so they’re near McDonald’s, Starbucks, Jamba Juice, a gas station, the Commissary, the NEX, Target, etc. This is pretty much a full service salon, they do hair, nails and waxing.
So I don’t know if Nail Tek is sponsored by Apple because practically every employee was playing on an iPad the last time I was there. It wasn’t too busy so every employee that wasn’t occupied was on their iPad! Not only do they spend their downtime on their iPads, but they service each other too. When I walked in, there was a customer getting her hair colored. When more customers started to walk in, the «customer» got out of the chair and began preparing to give someone a pedicure. She was actually an employee, so she started giving someone a pedicure with the hair color and foil in her hair! It was hilarious!
They have a clean facility. So clean, that they place a plastic covering in the tub of the spa pedicure chairs before they start your pedicure. This is definitely a plus-​it prevents the foot tub from getting grungy and also lessens the amount of time they spend cleaning it.
There are 2 large TV screens above the pedicure area and a neat thing about their manicure tables is the little fans that are built-​in, or made to look like they’re built-​in the tables. So after your nails have been painted, you just sit there with your hands above the fans.
The first time I went there was for a pedicure and I probably won’t be back there for another pedicure. All I remember was that it didn’t last very long. There wasn’t much scrubbing or massaging going on. The thing I liked though, was that the employee didn’t speak to me very much, which is how I prefer it. The last thing I go to get a pedicure for is to chat it up with the person that’s servicing me. I go there to relax and try to think about as little as possible.
My second visit to Nail Tek was to get my eyebrows waxed and trimmed. When I laid down and the employee looked at my eyebrows, she told me that I should just pluck the hairs because there weren’t too many hairs to wax. Excuse me?! Just provide this service I’m asking of you, take my money and be done with it! Geeze! She (Anna) did a great job though!
My most recent visit was just to get a manicure with regular nail polish. I am taking a break from Gelish and also didn’t want to shell out the extra money, which is why I chose to go with regular polish. Anyway, when I was picking out a color, the employee came and told me that I should go with gel polish and why it’s so much better and blah, blah, blah! I still stuck with regular nail polish and even when she was doing my manicure, she was still trying to talk me into getting gel nails. Seriously?! It ended up being the most pitiful manicure I’ve had because she must have massaged both of my hands/​forearms for less than 2 minutes-​combined! I’ve been to places where I’ve received a longer massage for a lower price!
In short, here’s how I rate Nail Tek:
Pedicure: ²⁄₅
Manicure: ²⁄₅
Eyebrow Wax: ⁴⁄₅
Customer Service: ³⁄₅
Convenience: ⁴⁄₅
Price: ³⁄₅