Modex

Hours not as posted, location not as posted, no workers, no signs, no help of any kind, in fact, the shop appeared empty of both staff and product. One might even think they have closed or moved. Better call ahead to ensure someone is there before you spend your time.

High tech cool shapes and designs lots of amazing deals on sups too friendly honest staff

Someone recommended this shop to us & we ended up purchasing a couple of SUPs from them. 3 stars because their boards aren’t bad for the price, but I will say u pay for what u get quality wise. Not sure how long ours are going to last. We were disappointed to find the price of the same boards had dropped a few hundred a couple weeks later. Don’t get fooled by the package deals. It’s more of a sales pitch to get sales. The bags will make your board heat up like an oven so I wouldn’t use them anyways & u can get a better quality graphite or carbon fiber paddle at other shops. We don’t even use the heavy aluminum ones that came with the boards.
With that said, come here only if you’re on a low budget and know what u are looking for. Don’t expect the staff to be super knowledgeable. They know a little, but not enough to help u find the right paddle board.
They seem more concerned with making a sale than finding the right board for u. Don’t let them fool u into purchasing a board that’s not right for u. Do your research beforehand & know what you’re looking for before u come here. Remember all sales are final & u will take a huge loss trying to re-​sell your board.

Decided to check out the boards again today. I was really stoked on their prices! Their prices are no doubt worth the board! But I am a buyer that likes to buy from people that know their product, that have great customer service and can answer any question you may have. The guy working today was not helpful at all. Actually he admitted he didnt even short board! He couldnt answer any of my questions with confidence or even know any basic information about the board I really wanted to buy! WHY OPEN A SURF SHOP WITH EMPLOYEES THAT DONT SURF?! So dumb! Whoever owns this store really should do better when hiring who represents their product. I ended up leaving without spending anything again. And I was a serious buyer.
…Lets see if this gets their attention
Thanks for not helping

On Sunday I talked to my friend who has a Modex board and he told me they had some new ones in stock. So I decide to get down to the shop before closing time to take a look at some boards. I got there 30 min before closing time, (5pm saturday and sunday) and it is closed!
Wtf, really, 30 min before closing time !!!
Your boards? Made in China !

Jonathan was most helpful and friendly by far. All of our questions were answered and felt comfortable We will definitely be back!

I DO NOT recommend them. Very DISAPPOINTED
I live in Hawaii half the year and wanted to buy a new SUP so went to Modex because it was conveniently located and had tried out their boards. They’re nice to you if your buying something but don’t expect any refund, warranty, discount or understanding on deffective equipment you buy from them. I bought a package SUP which included a noname brand adjustable paddle. After a week the paddle handle came off which I glued back with marine epoxy. Then a week later the blade snapped. I went back to show modex and maybe buy a new one.
The salesperson didn’t believe a blade could break and she kept saying I must have run over it with a car or something or tampered with the paddle. I honestly would have bought a new brand name paddle from them but her attitude and response was so un-​customer friendly that I will never go back or recommend this place. She also confirmed a common problem with their paddle handles detaching but detracted with an illogical excuse implying they are meant to come off because of people’s preferences. What! Just admit the paddles are poorly constructed. My brother previously bought a board and paddle from them, one reason I went to them, and his paddle handle also broke off so it’s not an isolated event.
Modex should just admit faulty construction or at least let people know that is a common problem instead of making excuses and assuming the customer is at fault.
I also left the paddle because the salesperson said she could show it to the owner. I agreed. Since then, I waited over a week for them to contact me and no one ever did. I ended up calling them and the same lady said that the paddle was tampered with before it broke. Like I said, these guys are great to you if your spending your money on them but watch watch out if you get deffective gear or need to return anything. Next time I will buy a reputable brand name paddle instead of these weak and poorly constructed paddles modex builds.
I will not recommend them. Very DISAPPOINTED

Great place if you’re looking for a new board at a reasonable price. I went in a few months ago to buy a SUP and because I was a beginner, they could have easily swayed me into buying a more expensive model. But Jonathan was great and listened to what I was looking for. I was able to find the perfect fit for me — and it included the fins, leash, adjustable paddle and storage case at a great price! We’re moving back to the mainland at the end of the month and I called Jonathan again to see if they bought back used boards. They don’t, but he was so helpful in letting me know what information to include in my Craigslist ad that I sold it in 2 days for a great price! Honest people, great attitude and awesome boards… you can’t go wrong!

These guys have great boards at awesome prices. The shop is nice and clean and staff was more than helpful. I definetly recomend these guys.