Kuo Myrna MD

I really like Dr. Kuo, she’s always been caring and searches for the best alternatives for my medications. She is very nice, and funny at times. She has a sense of humor that most doctors don’t have. It really helps me relax and open up to her about my symptoms. Of course like all doctors she gives me the better eating/​quite smoking speech which I appreciate. I really don’t understand the negative reviews on here, yes she may be young but hopefully that helps her think out of the box which I really like. I guess we all just need to find a doctor that we’re comfortable with, I’m very happy that I have her in my corner.

I have been seeing her for a few years mainly for recurrent stomach pain mostly due to gastritis and she has prescribed me omprezole 4 twice. In the past year the pain has intensified so I told her «you do know that I have had ulcers in past and also tested positive for h pylori (a bacteria that causes ulcers)» so I suggested to her to have me tested me for h. pylori. After never getting a call with the results I called the office and Dr. Kuo made me make an appointment to get my results. As suspected, the results were positive and I was put on another round of meds, that was in April of 2015. I have since been having on-​going pain and called the office in late May to ask if I could please now be referred to a specialist. She refuses to refer me and will not give me an explanation as to why. Today I called again regarding the referral and the receptionist relayed the message that Dr. Kuo said they are too busy right now to do the referral and she suggests I find a new Primary Care who can better assist me with my problem. WOW! I was in utter shock.
Needless to say, unless for minor scrapes and boo boo’s DO NOT SEE HER! She is way too young and unfortunately gets offended and takes things personal if you don’t want to follow her suggestions only. Sorry, I don’t want to be on the same medication for 3 years and see no progress.

I would NEVER refer Dr. Myrna Kuo to anyone. She is has NO empathy, NO compassion, and NO respect for her patients and their family members that you would expect from a physician. Her tone of voice with patients is very demeaning. I do not appreciate a physician rolling her eyes at me when trying to engage with her during appointments.

When I first met Dr. Kuo, she came in with a smiling face and seemed very nice. When she was trying to refer me to another specialist, I told her I didn’t have a good experience with one of the doctors she was trying to refer me to and I felt maybe it had to do with her still being young. (That doctor’s comment was a rude and ridiculous generalization that: «Doctors in Japan don’t wash their hands» in a very matter-​of-​fact way). That doctor also was not very informative on things I asked about, so my overall impression was that she lacked a lot of experience dealing with people and relaying important information.
Anyway, I am obviously not anti-​young doctors all across the board since I was open to seeing Dr. Myrna Kuo. However, she didn’t like that comment and from that moment on I could tell that she had lost some confidence in dealing with me and it slowly grew into negative feelings. That aside, I expect a professional doctor to be able to still put their patient’s needs first.
However, she made me feel very unwelcomed this most recent visit I had with her. From the moment she walked in, I don’t think she realized she wasn’t hiding her facial expressions well because she rolled her eyes at me several times while we were talking. There was a lot of slumping and sighing and she made no effort to keep her composure.
She discounted my symptoms and was outright insensitive to my concerns. She said if anything, I should see a different specialist, but she couldn’t do anything for me. Ok, just tell me that, but don’t roll your eyes at me along with all that other disrespectful body language. I felt like I was holding my emotions in check despite her over-​the-​top rude and disrespectful demeanor. So unprofessional.
I don’t usually confront people, but I decided to let her know that I sensed her annoyance and displeasure in dealing with me and that it made me feel like she thinks I’m some crazy person just because I was concerned for my health and asked a couple questions. She didn’t even try hard to apologize. Maybe that’s her way of weeding out patients she’d prefer not to deal with? She just said in a very apathetic robotic voice, while already walking toward the door, «Well, I’m sorry you feel that way. Have a nice day.»
My impression of this doctor, is that she is still learning how to deal with people-​especially ones with «yellow-​flag» symptoms and not «red-​flag» ones. Perhaps if I had gone to another doctor, the end result of me not being able to get help would have been the same, but I am quite sure I would have gotten the answer with a whole lot more grace and understanding; and with less adolescent-​like eye rolling.

I needed a Saturday appointment and Dr Myrna Kuo was the only doctor available. She was very nice, figured out my issue quickly, sent a prescription to the pharmacy and followed up two weeks later with my issue solved. I recommend her with out a doubt.

Partners rotate and also get a different person each time. And I asked for records and decline. Not legal thing to do. But at any rate staff is nice.

I just saw Dr. Kuo for the first time at Queens Medical. I’ve stayed with my pediatrician in NY up until moving to Hawaii 2 months ago. As hard as my pediatrician tried over the past 10 years to «kick me out» of her practice, I just kept coming back and she never had a decent referral for a female «grown up doctor». Needless to say, I’m not a fan of leaving the doctor that has followed me my entire life, but I guess I’m way overdue. It’s very easy to give a Dr. you’ve only seen once 5 stars. I hope she stays a 5 star experience and I have made the easy and smooth transition I wanted to make to a «grown up doctor».
Here is what I liked about Dr. Kuo:
1. Nice, courteous, friendly, non-​condescending, non-​bitchy office staff (I called over 10 doctors and dealt with much of the opposite and receptionists telling me they were NOT accepting new patients.)
2. Prompt service– my appointment started quickly after I finished filling out paperwork and they took my vitals and brought me into examination room and Dr. Kuo came to the door within 5 minutes. They didn’t do what I hate which is have someone take my vitals and then shuffle me into an examining room, tell me the Dr. will be in shortly, only to leave me sitting waiting for a half hour or more for the Dr. (How many times has this happened to you?)
3. She was young and pretty
4. She was attentive and I didn’t feel that super rushed feeling when discussing my medical history. Although I’m thinking now of a bunch of things I forgot to tell her!
5. She didn’t have a judgmental attitude towards me or anything I was telling her.
6. She wrote me the prescriptions I needed.