haul2hi

Always wanted to order from Ikea and I finally can thanks to haul2hi. In the process of both ordering and picking up I received the best customer service ever. The shipping was so fast and I received my table with no damage whatsoever! The girl there was so patient with us an was a big help in loading the car. I have the perfect vanity table for a very good price. I will for sure order from you guys again. Thank you

Great communication and purchase experience. My Sit/​Stand Desk arrived in good condition, I picked it up, and got it setup. I’m happy with it and the experience with haul2hi.

Unilocal 100 Review Challenge 2015: ¹¹⁴⁄₁₀₀
Haven’t made a purchase yet but here’s a review on my experience:
Location: haul2hi is in the warehouse area off of Dillingham Blvd, next to the canal. It’s nestled in the left corner of a cul de sac where the lot holds about a dozen cars.
Service: First I went to the front office to have them open up the showroom next door. They were very trustworthy in allowing us to go in alone and take our time looking at the furniture and brochures. When we finished viewing the show room and returned to the main office. We had to flag down an employee, because they sure were busy sorting their shipment but the employee was immediately able to assist me.
Some information I was told:
1. Orders & price quotes are all done online.
2. Price quotes are free.
3. When you order just include the sku#/product # and color.
4. Items that ship «flat» like tables, bed frames and dressers have a fee of about 40−70% of the original cost of the product.
5. Large items such as couches that are NOT collapsible have a fee equal to about 100% of the original price of the item.
6. Fee includes shipping and insurance.
7. All items must be picked up from their warehouse, they do not deliver to homes.
8. They have several inconsistent damaged items but do not carry stock on the daily.
IKEA is cheap, but the fees of haul2hi are a bit steep. As of now, this is one of the few options Hawaii residents have to owning IKEA furniture. Good to know about it at least.
IKEA, please come to Hawaii!!!

When visiting IKEA stores you wonder how can I get this home. When I seen Haul2Hi I just had to inquire. This place is awesome. Jane is fabulous. I emailed her for a quote on a Vanity from Ikea. She got back to me the very next day. My daughter been wanting this vanity for awhile And finally she got it. I like IKEA items because it’s just simple. Thank you Jane and Kehau

Love, love, love Ikea and this is by far the best way to get it to Maui! Just finished up a rather big order with these folks and their customer service is just stellar. One sink showed up to them broken, and they handles the replacement pt without any effort needed on my part. Just excellent in every way. I recommend them with confidence and will be using them again.

I recently ordered a desk I’ve been wanting for a while but since there is no ikea on the island I had decided to order online when it was time to checkout shipping was 100+ dollars which was twice as much as the desk was worth. Luckily I read about Haul2Hi here on Unilocal and placed my order. I received my desk in perfect condition and right on time! Will definitely use haul2hi on my future purchases of ikea products

Super easy to use and a great way to get IKEA to HI! We are on Kauai and Jane was really wonderful to work with. Once we placed our order (bed frame and three dressers for a total of 12 boxes!) it only took about 3 weeks to get to Kauai which seemed really fast. All of our boxes were in good shape when we picked them up and all of the furniture is in good condition as well. The shipping prices were reasonable considering we couldn’t find a similar set of new furniture on island that was even close to the same price as the IKEA order + shipping. I would definitely use Haul2Hi again.

I had recently traveled to Seattle for a business trip, and made it a point to stop into IKEA to get some ideas to furnish my newly purchased home. While I was there, I saw at TV stand/​Media unit that I really liked for $ 250 dollars. I asked an IKEA employee if they shipped to Hawaii, which he replied yes! He then handed me a paper with a list of 3^rd party freight carriers that you need to hire, and IKEA will charge you a $ 60 charge to deliver the item from the store to the company you chose.
I decided to look at places on the island when I got back for something similar. I looked everywhere… inspiration kapiolani, Pearlridge, Ashley, home world, red knot, you name it. They were all more than the IKEA one that I loved, and not as nice.
I heard about haul2hi from a friend on Instagram. I had the item number of the TV stand that I liked from a pic from my trip, so I emailed for a quote, and in less than 24 hours I got a reply from Jane. I was impressed by her response time, and even more impressed by the quote. I was quoted 140, and it would arrive in roughly two weeks. It just so happened that the TV stand I wanted was on «IKEA Family» pricing, so Jane was also able to get that discount for me. Altogether, the TV stand that I wanted would be cheaper shipped than it would be for me to settle for an uglier one from Inspiration or Red Knot. So I ordered it and payed through PayPal!
I ordered it on October 31^st, and to my surprise I got an email from Jane saying that my item had arrived on November 13^th. I went down to pick it up the next morning where the worker there was very friendly, and even helped me to load my two heavy boxes into my suv. I even got to check out their very nice, 2 level showroom!
I am very pleased with the level of service from Haul2hi. From prompt email communication, to ease of order and payment, to pick up and customer service. Jane and her staff at Haul2hi are top notch and are doing a great job bringing the fashions of IKEA to Hawaii! Mahalo Jane!

This is an amazing service with really amazing customer service! Jane was so helpful getting me multiple quotes for various items I was interested in. She went out of her way for me until I finally decided on what to get. I live on Maui and had no trouble picking up from the port — the items were in perfect condition and exactly where I was told they would be. They also arrived 1 – 2 weeks ahead of schedule which was amazing! Haul2Hi communicated throughout the process and was beyond helpful. Such a great experience! And I love my little Kivik chairs that double as a loveseat. I would use this service again in a heartbeat and would recommend it to anyone living in Hawaii!

I’m a fan of IKEA and now I’m a fan of Haul2Hi. This company is legit and easy to work with. Prices are ‘reasonable’ if you compare what’s available in Hawaii (eg. Inspiration, Ashley’s).
In the past my friends and I would order from another shipping company ‘Ship To Hawaii’, which isn’t exactly specific to IKEA. At the time this was the only affordable option (you can forget about IKEA’s direct shipping) but you had to pick it up at the pier at the time it arrives… very inconvenient, but it worked. I think it was a little more expensive too.
Haul2hi has an office and small showroom in Kalihi where you pick up your items when it arrives. You can choose to go during the weekends or schedule an appointment with them; that’s very convenient!
Ordering is pretty straightforward (read their instructions on their website to be more accurate):
1. Email them the items you want and they will send you a quote.
2. Pay the items via Paypal.
3. Wait 2 – 4 weeks and they will email you when it arrives.
4. Go in during business hours or schedule appointment for pickup @ Kalihi.
They have shipping deadlines (ships about 2 times a month?). They also have delivery service for additional fee.
So far I’ve bought some glass shelves (DETOLF) and some other shelves (KALLAX) and it came in good shape. I will be ordering more soon!

I was a bit sketch at first because of the lack of Unilocal reviews. Let me assure that the process is legit and for me, everything worked as advertised.
Submitted a query on the website for a Fredde Desk (why is it so hard to find good functional/​practical desks on island??). Specified the color and part number from the ikea catalog, got a quote, paid an invoice on paypal and 2 weeks later, it was ready for pickup at their Kalihi warehouse.
They sent me the dimensions of the boxes to make sure it would fit in my car, and they have a process to address missing or broken parts
Fees were $ 105 on a $ 200 desk, which is a bit steep, but a lot cheaper than bulk mail and given ikea prices, the desk is still worth every penny.