Fun Hawaii Travel

Yes, i did call you and i was trying to clear everything but you were so impatient and hang up. It was not disconnected I’m very sure about that. Why would i make up a story? For what? See how rude you can be? And yes, i live in california and if i see and feel that there is something wrong with the attitude or service of a certain place, i would definitely write something about them cause it’s not proper to act that way to your customers, regardless. This customers comments are for the establishments good/​advantage, to correct the wrong doing or be a guide to them to make things better in the future but I don’t think that’s how you see it. Still rude! I feel sorry for people who do bussiness this way!

We booked the Hanauma Bay snorkeling tour. It’s a self guided tour just like any other travel services, but Fun Hawaii Travel was way cheaper! Like half the price. It was great, we had more than enough time to snorkel. One thing that bothered me was that my boyfriend lost his wallet and he wanted to call them to check if he dropped it in their van but they seem impatient about it but I guess I can’t blame them for that. Overall it is a good deal. It’s impossible to find parking yourself at the park so check out this place~

Awesome staff. Courteous and honest. Joseph you are awesome for returning a phone to our hotel. Will no doubt use this service again.

Nice Job guys. They have good tours and cheaper than other tour company. Very good team.

Fun Hawaii Travel is way better than the other tour prices you can get. I have been comparing prices from each Travel Agency Tour into theirs and it seems you can’t go wrong with them. We booked the Circle Oahu Tour for only $ 38 while the other place will cost you $ 84 and they have the same itinerary. We booked the Hanauma Bay 2 months ago also and will be booking the Pearl Harbor this month. I am happy and contented with this place.

After reading some of the other reviews, I wondered if I went to the same place. My experience here was great! Moon was super cool and very helpful! I went there to book the Circle Island Tour and a tour of the USS Arizona Memorial. Their prices were less expensive than anyplace else that I could find.
Moon asked some questions about my expectation for each trip. He proposed a couple of suggestions which ended up working better. Instead of the Circle Island Tour, he suggested that I rent a car. He handed me a map of Oahu and suggested a bunch of places to stop along the way. He also suggested a couple of places to stop and eat along the travel route. My family and I had an awesome time.
Regarding the USS Arizona Memorial, he asked where we were staying on our visit. He suggested that we talk to the bell man at the hotel. The hotel had a shuttle that was less expensive than the tour he would have booked us on.
He spent a lot of time talking to us. We booked the car through him. He spent a lot of time with us. He saved us a lot of money and he helped to make our vacation fun for my entire family. I would go back to him again in a minute.

I had an awesome time snorkeling at Hanauma Bay. Moon was great to work with, and his prices were very competative, especially considering the great service includes them providing all of the equipment and promptly dropping us off and picking us up.
Hanauma Bay itself is a pristine environment and the state takes measures to keep it that, including charging an admission fee to get into the area and keeping amenities like food and shade far away from the snorkeling area. We had a group of people and everyone had a blast. There were tons of fish in the water. I’ve never seen anything quite like it!

Moon was the name of the guy helping me with two of my bookings… one to Paradise Cove and the other to Hanauma Bay. He was friendly. The prices were less than the concierge. However, I accidentally left my camera on the last bus on the way home from Hanauma Bay. We were the last ones off the bus. NO ONE was left on that bus except of course the bus driver. And still, my camera went missing. I knew I left it there. I realized this after leaving the bus and called Moon right away. He said the bus drivers didn’t see anything. I know for a fact that my camera was stolen. I was really disappointed. It put a downer on my vacation. We had to buy a new camera. I mean they could have kept the camera and at least just give me the mem card back. I had a lot of pics in there. no way of re-​living the captured moments. I would have paid lots of $$$$ to get it back. Man I shouldn’t have reviewed this or typed it out because now I’m making myself upset thinking about it! Boooooo.

This company handles Customer Service and Reservation Ticketing for Paradise Cove Luau. I made a mistake and did not add the hotel name from which I needed pickup service. When I called to inform them of my mistake and if I could add the transportation service over the phone, I got major attitude. The rep was curt, short, and annoyed. Surely, I am not the first and only person who has made this mistake? He couldn’t help me over the phone. He abruptly said that he would email me further instructions, and quickly said goodbye. I had no opportunity to ask another question or to even thank him for his time…
Hopefully this is not the customer service model they employ on a daily basis.