Flora-Dec Sales

Browsing the aisles and I overhear this — Mother to her child: «This place is so much better than Ben Franklin’s yeah?»
Child: «Yup!»
i couldn’t agree more.
I’m a big arts and crafts person and I love a good bargain. I could spend all day in this store browsing for things I don’t need. There aren’t too many craft stores in Hawaii that offer a large variety of goods at really good prices like this place does. It’s your one-​stop-​shop for all things art, craft, floral, wedding, party, scrapbooking, needlework, decorative seasonal items and packaging supplies. Their 20,000 sq ft. showroom and warehouse right on Nimitz near K Mart and Liliha Bakery has been around for 35 years, and I’m surprised this store doesn’t get hyped as much as Ben Franklin’s does. Also, If you have a GE license and you’re an avid crafter, be sure to sign up for a business account here to receive 10% off. It’s very easy to get lost in the amount of products they have here. The prices i’ve noticed are lower than Ben Franklin’s prices and they also offer brands that are somewhat obsolete but still useful and relevant. The customer service is a bit hard to come by over here, so any questions you may have you’re best bet is to ask at the register but i’ve seen workers here and there who are always so willing to help customers. Ample parking is available in their lot right outside the entrance and exit doors. Before you think about hitting up Ben Franklin’s or Party City, don’t forget to check out this gem as well!

Short review for this one. For the products, I love love love this place. I feel like they have literally everything a crafter could ever need (except a selection of fabric). However, the customer service could use an overhaul. There are a few young, sassy girls working the counter and quite honestly I feel they are very unprofessional. Stop hiring these little girls right out of high school and start getting a more professional staff.
During Halloween, I was checking out with my fake flora at the main counter while some customers who just came in asked where all the Halloween stuff was. They were directed across the street. After those customers exited to go to the Halloween warehouse, the girls behind the counter started making smart-​aleck remarks about not being able to read the sign. Then they were joking about how dumb people were. How rude and immature.
1. Obviously those customers didn’t see the sign, so what? How is that their fault?
2. The Halloween merchandise WAS in the warehouse connected to the main store in the past, so naturally, if you knew that you would come into the main store to look for it.
3. Even if people DID see the Halloween sign on the warehouse across the street, it LOOKS like it’s a completely different store. It’s not connected. It’s across the parking lot. What logic does anyone have to conclude that that must belong to Flora-​Dec?
Use your brains and grow up, girls. To the manager, stop hiring your nieces or daughters and if they’re not related, just stop hiring these young girls who don’t know how to act proper. Utterly disappointed in the staff here. From reading one of the earlier reviews about the manager, I wouldn’t be surprised if they were all related.

BEWARE!!! Seasonal items cannot be returned! Not even store credit or exchange! They’re items are pretty old and sometimes in poor shape too.

Came to Flora-​dec to look for Christmas decorations, they have TONS available, but very expensive.
I also came to look for vases, and let me tell you they have every style, color, shape that you need! You are guaranteed to find it, that is if you are willing to pay the price for, especially if you need to buy quite a bit. They also have a marked down shelf for flower vases, which price is still expensive.
I could spend all day in the store browsing for things I don’t need. Love that there is so much parking, and the workers are always so willing to help.

Absolutely terrible service. Came here to pick up and return some stuff for work. I got chewed out by the manager for trying to return pots and the count on the receipt were not the same. I got told to get my act together by the manager. She was extremely rude. Then I tried to buy some pots there. The cashier couldn’t figure out how to ring up the pots and when I needed extra it took forever. Actually I was able to write this help review before I could ring up pots. This is so stupid. The worst service I have ever experienced in my life. I’d rather venture into Pearl city to Ben franklins than deal with these again

I had to find last minute centerpieces for my grad party, they had EVERYTHING I need. From pearls to ostrich feathers, the staff was very helpful and went out of their way to help my sister and I. Better yet, it was all in my budget, bought 36 items under $ 200! I will be definitely coming back here for next parties.

The staff here is SO HELPFUL! We walked in to see if they had ready made flower arrangements, but we walked out on how to arrange them ourselves! We even walked in a few minutes till closing time, but the designer guy that helped us was so patient and funny. He even told us to come back with our finished design so he can help perfect it. Now that’s customer service!

Poor customer service when I had a return. The young female sales clerk had terrible attitude and I had to say thank you of which she replied yea. Get it together people!

I had NO choice but to give this «Poor Excuse of a Craft Store» a star. So here is my grip.
I’ve been shopping here at «Flora Suck» since they were on Beretania Street, upstairs from the furniture company and that’s like over 20+ years ago. Even then their customer service SUCKS, but they were the only place to get your craft items so I had to deal with it. As one Unilocaler said, «the rumors are true», nobody’s gonna help you & nobody cares.
In January 2015, on my yearly holiday vacation to Hawaii, I purchased 6 packages of their Poly Lei Netting which clearly states on the label to be 10 ft in Length, however after carefully measuring the netting I had only 9 ½ ft. So I opened another package and this time I’m short 1ft. Ah, am I missing something here… isn’t it suppose to be 10ft? Well, I opened the rest of the packages and it was either 9ft or 9 ½ft of netting.
To make a long story short… I called the store and encountered a female human being who had a nasty attitude with no customer service skills, no tack, no discipline, no sincerity, no logic, no understanding of the situation, no comprehension of what’s involved to rectify the problem in a professional manner. As an employee of «Floral Suck» she did take matters into her own hands to solve the problem like a manager by telling me that she needed the physical product in front of her before anything can be done. After countless times of asking to speak to a manager, she said «my manager will tell you the same thing» and then she HUNG UP on me. LOL…
Store Manager Wanda, I called you twice after the incident (⁵⁄₁₅ @ 12:30p and ⁵⁄₁₅ @ 2p) and left you a descriptive message of the situation each time but I’m yet to hear back from you. Are you afraid to face the truth that your company is ripping off customers like me, I wonder what else FLORA SUCK’S selling that is falsely packaged?

Great customer service! So helpful to where and what I needed! They even have this huge warehouse felt like i was in heaven! 4 stars cause everything is kind if pricey. I can get certain things at Ben franklin for half the price! that’s the only thing i dislike! Other then that I love it there I can spend hours in there asking questions!!! :)

The rumors are true! You can wander here for over an hour here and no one, I repeat no one, will ask you if you need help. Employees will stare at you, walk past you, but they won’t ask you if you need help. Policy? Who knows?
But I will say, I was impressed with the size of the place and they did in fact have materials that I never thought I would find in Hawaii. Including a 10 lb box of sizzle cut/​crinkle cut paper. I know parrots would have a blast playing that, especially mine. Water bowls, on the other hand…
I came here looking for air dry clay. Found one brand — deco craft, but not any other brands. Ah well. If you have a few hours to burn, come here, you never know what you may find. I know I was surprised!

The mecca of all-​kinds of Crafts and Arts. The place to be creative and get creative. Aisles of ribbons, silk flowers and wraps to gift boxes and party supplies. They have EVERYTHING «crafty» that no other Store has on this Island. Prices are reasonable (I have a Wholesale Account) and the Staff are very friendly and down-​to-​earth. Always curious to know what craft I’m currently working on and even help give input on ideas/​supplies that can be used in my current projects. My most favorite time to come in the Store is Christmas where they have a display rooms of at least 10 different types of decorated Christmas trees. Definitely gives everyone an idea of what/​how to decorate their own trees at home. Outside is a large area of parking and have never once had to deal with parking. I’m always lucky to get the up-​front corner parking spot immediately when you drive in. Best times to go are on Sunday afternoons when it is mellow and more staff are on hand to help you with whatever you need assistance. Great Store, Great People!

You’re going to have to pull your blood hounding skills to use when you come to this store! Be warned, there is little to NO help at all for anything on the sales floor.
For any crafter there is no such thing as going in for «just one thing.» Trust me, I’ve tried many times to just walk away with the items on my list and it never fails — I always get distracted with all the possible things I could make «when I have the time.» If only «time» was for sale, I would easily stock a truckload of it so that I could create to my heart’s desire.
Nonetheless, if you are just looking for one item on your list — forget finding floor help. It’s a ghost town in here. I’ve been back to this store many times within the last two weeks now and each time have had the most difficult time getting any help. Once I flagged down a gentleman to inquire about products they used to carry but appear to be out of. He disappeared for 30 minutes! I have a attention span of a 3 year old when it comes to waiting and 30 minutes was crazy! When I finally reached the point where I was literally hanging on the display shelves (imagine a 3 year old playing on the shelves and in between the clothes on a clothing rack — yea, that was me), I went to a cashier to garner her help only to be scowled at and was clearly bothered to be taken away from her cashiering duties (which brings me to: where are the sales people on the floor? Probably hanging out with that guy I flagged down).
Aye-​ya!
They do have a ton of crafting supplies to feed your desire to create, fix or craft. Their inventory is not on the same caliber as Michaels (on the mainland) or a Hobby shop but if you know what you want and are certain they have it there — the prices are still relatively high. For example, magnolia stems are upwards of $ 20.00 per stem as opposed to one I found at Walmart for $ 8.00 (minus the leaves).
I love a craft store just as much as any crafter out there but Flora-​dec just fails on so many levels for me. Not enough staff to help customers, not to mention a lack of customer driven customer service. Supplies are mediocre and pricey (IMHO). There is a lack of inspiration and energy when you shop here so come with your patience and a back up plan if you fail to find what you are looking for. I shopped here five years ago and noticed that the inventory is the same today as it was then.

A crafty person’s heaven! Everything you’ll need to make jewelry, props, decorations, holidays & hobbies, they have it all!
They also have a lot of helpful (& crafty) staff that is always willing to help with finding supplies or solutions on anything!

Flora-​Dec is full of magic. Every time I walk in, I forget why I’m there because there are just so many cute things jam-​packed inside. They seriously have everything you could ever need.
To me, wrapping gifts is all about the presentation. I guess what’s on the inside counts, but if you’re a gift-​wrapping perfectionist like me you’ll be happy to hear that this place is STOCKED with spools of ribbon. Every color, pattern, and size you could ever imagine — especially around Christmas. Looking for the perfect cloth or wire-​edge variety? Look no further.
I recently had the idea to make a «movie kit» as a gift. Not knowing where to turn, I turned to Flora-​Dec… and guess what I found? A plastic popcorn box. (
) Where else would you find one of these suckers?! I actually squealed in delight when I saw it. (To my embarrassment, as one of the workers had followed me to make sure I found it.)
While you can find almost everything you need out on the store floor, there’s even more to explore in the warehouse area (through the glass doors near the cashier). Inside you’ll find more holiday decorations (for inside and outside the home), along with potting supplies and glassware. This is where I found some mason jars I planned to use for Christmas gifts. (
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As far as customer service goes, it’s the one thing that keeps me from giving Flora-​Dec the full five stars. Depending on who you interact with, it’s really a hit or miss. I’ve had great experiences with employees who are very nice and helpful, but other times I’ve had some pretty awkward and sometimes even borderline rude encounters.
But don’t let that stop you. If you’re crafty, Flora-​Dec is the one stop shop for everything you need to complete a project or wrap up a gift.
PARKING: Free and easy in their private lot right off of Nimitz Hwy.

Oh Flora-​Dec, always getting my creative side out!
This store is excellent if you have a finished project in mind or already have a party theme planned.
DO NOT, I repeat, DO NOT go in there thinking you will decide as you go along. There are hundreds of options for anything craft related and you’ll leave in a confused haze.
With that said, once you know what supplies, or colors youre looking for, head to Flora-​Dec where they have (almost) every. single. thing. you are looking for!
Some great things I stumbled upon:
–Christmas decorations, lights, inflatables and costumes are in the attached building. so many types of lights and ornaments, you’re sure to leave with enough Holiday deco for your entire neighborhood
–Party and wedding type supplies are all in one area as well. Colored streamers, bags, tissue, ribbon etc etc. Again, make sure you know what color or theme youre hosting!
–By the cash registers, they have ribbon sets. Saw a box of 100 ribbons for $ 30! Thats a great deal if you ask me!

Crafts! people, they have all sorts of supplies. I can’t tell you how many times I refer Floradec for general craft and party supplies and people are surprised to hear «it’s NOT just flowers?!» Seriously, they should consider changing their name to FloraDec CRAFT & PARTY Sales
I love this store! They most always have what I’m looking for. I saw always because there have been 2 things I have not been able to find in my many visits… first was yarn. Okay, so it’s not a yarn/​fabric shop. gotcha. Second was paper treat bags. They have every other kind of treat container and I opted for the cellophane party treat bags instead. it’s all good.
Sure, first things first… when you walk in they have faux flowers and their necessary tools décor items. Move on to scrapbooking, ribbons, more ribbons, more scrapbooking, wood crafts, kids crafts, poster board, feathers, felt, beading, tulle/​mesh, bakery packaging, party supplies, rainbows of plates/​cups/​napkins/​table cloth, party servingware, party décor… and I’m sure I’ve missed a few things. Seriously, they have a TON of stuff. I haven’t even gotten to the warehouse area yet, that houses more of the outdoor décor, potting, styrofoam, and holiday items. They do balloons too! Can be a bit pricey and their return policy is pretty strict but its not like you have a bunch of options on the island.

This place is awesome!
My fiancé dragged me out kicking and screaming… well more like tired and sleepy. She said she needed help to get things for our wedding coming up real shortly. So away we go to Flora-​Dec.
After looking around for about an hour asking me what do I think about this and that a guy comes out tells her hi and asks if she was ready to get her stuff. I was like wait, what, huh!!! She actually didn’t need my help looking for stuff. It was more like carry all the stuff she already ordered to the car. Ok well not that bad. She did want my opinion which I just said, hey I’m just showing up. What ever you want dear is fine by me. Hey after all she has great taste as she picked me to be her husband. Ok, you can stop rolling your eyes now.
That same guy gave us some really great advice on how to make her vision come to reality. I must say the staff there is really good at helping us find what we needed and making suggestion as well. They have tons of stuff to look at. If you are in the area, I suggest you stop in and take a look as you never know what you will find.

I loved coming here when I was younger. I like how they would get into the spirit of each Holiday by using the whole warehouse as a giant display. Good ol’ days
They used to have a haunted house type of thing where you would walk through a short maze filled with fun horror displays during Halloween time, I miss seeing that. During Christmas time the store would light up with alot of lights and displays.
I still like shopping at this store. It brings back good memories. They have alot of things for just about anything crafty. They also have some hard to find on the Island items that most of us would just order it online from the mainland because it’s easier to find.
I’m here whenever the Holidays are nearing to check out their sales.

I’m giving this place a VERY lofty 4 stars, they teeter on 3, but since they had a section of Christmas décor at a very cheap price that was totally kitschy, I’ll give them a slight bump.
I think Savers has a better Halloween section, IMO & the pots for your plants were just not worth the sticker price. Really, that basic red clay 14 gal pot is NOT $ 89.
I saw NOTHING as far as Autum or fall décor went. NADA, ZILCH, No that over priced leafy garland crap didn’t count. So, that was another disappointment.
There was a pretty good selection of items as far as small parties go, i.e. showers, kids bday, graduation. Better than Price Busters I guess, I dunno, with a PB being in closer driving distance than this place, I’d go to PB.
If you were trying to do a wedding on the cheap with some DIY stuff, I’d go online, this place wasn’t anywhere near as affordable as other places on the internet.
I guess when it comes time for me to start decorating for Christmas, Flora Dec will be a better option.