Edible Arrangements

Picked up 6 pieces of chocolate-​covered fruit in store for a very reasonable $ 13. Ordering online was seamless and when I walked in the store at my pickup time, it was already boxed, packaged and waiting in their refrigerator. This made a great gift for a friend who just gave birth.

Received a beautiful edible arrangement and I live it. Chocolate covered strawberries in strawberry box was scrumptious. Love it!!!

Horrible customer service. Recipient wasn’t home at the time of delivery – why don’t they phone the recipient beforehand to check their schedule? Then when she called them per the attempted delivery note left on her door, she was told to drive from Hawaii Kai to Manoa to pick up the arrangement! I’ll never order from this place again!!! I called them asking for a refund if they are unable to complete the delivery, and the store employee, a rude male, responded that once they make the arrangement there are no refunds, whether or not it’s delivered!!! That’s consumer fraud as far as I’m concerned! Keep away from this place – find a business with better products and better customer service! Another Unilocal comment stated that the employer yelled at his employees; after my experience, that’s easy to believe. No way will I use them again!!! Rude, rude, rude!

Three and one half stars out of 24 reviews? Are you kidding? How come you delivered the arrangement at 1030 when I told you over the phone that I would not be home until 1500? Leaving it at my neighbor’s care for so many hours just not a cool way to do business, period. You deserve one star for the way you handled my good friend’s great gesture. I hope your future potential customers will see my comments and decide for themselves whether or not they want to conduct business with you.

I would like to say my grandma loved it! She doesn’t get these kind of gifts that often and the delivery service guy I talked to on the phone sadly I forgot his name was awesome she works at the airport! She was able to show off her goodies to her co workers its a little pricey but I think its worth it! They delivered right around the time she arrived to work so it was great! And I put the order in that day will be ordering from them again!

Some of the best service I’ve received on Oahu! My son ordered an arrangement for my birthday and since I was not home to receive it, I arranged to pick it up on my way home. Well, my last meeting at work ran late and Megan stayed over fifteen minutes past closing to make sure I got my gift.
The fruit is good but not great, but is as pictured in their advertisements. It’s an alternative to floral and cookie bouquets that your more health-​conscious friends will appreciate. And if you end up with some of those pesky chocolate covered pineapple pieces that will throw off your carb count, message me! None of mine seemed to make it home with me… :)

I ordered chocolate covered strawberries, a bear, and birthday balloons via the web for my fiancé’s last bday together before we get married. It’s a very significant&special occasion for us, hence the reason why I ordered what I ordered. I called this location the day before to confirm my order. The nice woman whom was working confirmed it for me.
The next day (today), the item was delivered to my fiancé and it was COMPLETELY INCORRECT. As my fiancé had assumed it was from me, it was not what I had ordered, nor was the name and occasion on the card from me. Instead of chocolate dipped sberries, the bear and balloons; he received a fruit boquet.
I called this store as I was very upset about this. The woman who helped me, Megan was very sincere; telling me that they will be making his sberries sent in an hour.
Hoping to try them again in the future, And given that the 1^st impression of my gift that I trusted them with to deliver correctly was not done, I had asked the store owner (bob or Jon; don’t remember his name), that I think a credit of some sort should be given to me. Although he apologizes, he was not sincere about the situation&sounded offended about my request for a credit. He also continued to say «he can keep the first arrangement and share it with his friends or whatever…» But that’s not the whole reason why I ordered through them. I put my trust in them that what I delivered would be executed&the gift was meant for my fiancé ONLY, not to «share with friends or whatever.»
I wasn’t asking for «the world,» but I think a small credit back to my account, or a future $ 5gift card w/​a sincere apology would have been a huge impact in my consideration of trying Edible Arrangements again.
Now my fiancé and I are left with a memory that we will never get back for his last bday before we get married; and also no hope to make an even better one next year as a married couple w/​Edible Arrangements.

The customer service here was amazing. They were all very friendly and very helpful.
I ordered Mothers Day gifts through the phone and the lady I spoke with was very helpful.
When I went in to pick up what I had ordered the workers were nice enough to help me carry it to my car.
I really appreciate all of their help!!!

If you run a business… shouldn’t your MAIN goal be to make money? Which is why this shop confuses me. I have frequented this location many times before especially during V day. I always order online and pick up from this location.
This year I found an online coupon for $ 5 off. I used it and IT WORKED! A few days later I get a call from the shop stating that the coupon was invalid and they will charge me the $ 5 extra. I sent in a inquiry to this location via their website about the incident. Today I get a call from OWNER BOB. OWNER Bob is a fast talking, hostile, prick which would rather encourage the cancelation of the order rather than resolve the issue like a REAL manager. I’m not one for confrontation so I end up canceling the order per OWNER BOB’S wishes. So here I am… A few days from V DAY and no gift for my PREGNANT WIFE!
So all over a $ 5 discount coupon you want to lose a possible life long customer over your pettiness? I encourage ALL of my friends and followers to BOYCOTT this location until OWNER BOB learns some management skills or goes out of business. It’s unfair my wife should be without a gift over someone’s poor management skills. Happy Valentines day OWNER BOB!

This is for the Manoa market location. Superb service. I ordered an arrangement for my Aunt’s 90^th B/​/​D the day before Thanksgiving and it was delivered promptly early the next day. My Aunt was ecstatic and I was happy that it got to her so early in the day, especially for a Holiday. THANK YOU SOOOO MUCH!!! It meant a lot to her!

Great product and great service. Ordered one the day before online. Works just fine but the coupon thingy is strange. Just as another Unilocaler noted they won’t accept certain coupons found online. Something to do with Coupon businesses rerouting coupons from other unofficial distributors. IDK why they can’t figure it out. I can’t see how $ 5 will break your sale. I recommend they honor these till national figures out a better way. Look at it this way, You gained a new customer by allowing a $ 5 buck discount! Make the customer feel good! WTH? $ 5 gets you today? 1 gal Milk. Not even a 6″ subway sandwich. And not even a plate lunch But it does get you 1gal. of gas. Oh well. Overall pleased with Owners service.

We order from this location ALL the time because the owners are big supporters of one of the schools our son went too. You know how Hawaii goes, you support those that support you, like Ohana.
They always deliver a quality product on-​time.
The only reason for 4 stars versus 5 stars, everytime I order online and use a coupon code, I get a call saying that they don’t accept the coupon (even though the online order accepted it and gave me a total) and will cancel the order unless I give them the OK to charge me the full price.
I know it’s probably a Hawaii thing (cost of doing business here is higher) and I know the Manoa market place is known for high rent, but it get’s irritating after a while.
Just go into any order from Hawaii knowing that a coupon may not be accepted and you will need to pay full price.

My mom ordered an edible arrangement for me for my birthday. She was very happy about the service she recieved after ordering. Because I’m Air Force and aircrew, I was out on a mission that kept getting extended so she had to delay the delivery 3 times. Every time she talked to them to delay delivery, they were very friendly and understanding. I got a phone call about 30 min before it was delivered to ensure I would be home, which I thought was nice of them. When it was delivered, it was beautiful!!! The man who delivered the arrangement was very friendly and smiling and wished me a Happy Birthday as he gave me the arrangement. The quality of everything was great! My mom lives in Nebraska and wanted me to write a review for her as she was very impressed with their customer service. I was very impressed as well!

Very friendly and helpful! They are welcoming and ready to help you out for whatever you’re looking for.
I came here last minute and as I hesitated when they asked if I was here for a pick up, they saw right through my quick glance at the empty display case and asked what kind of arrangement I was looking for. They were more than ready to help and suggest things from boxes of dipped fruits to any small arrangement that I was hoping to find… and just like that, I spotted one from the catalog that they showed to me, and they gave me an estimate of time to have it made… and even took my phone number so I wouldn’t have to wait around for it right there on site. I was given fifteen minutes of time to bide… and they finished it in 10, offering a free sample of dipped fruit and my arrangement packed in cellophane, ribbons, a free gift tag, and a transport box to make sure things didn’t get messed up in transit!!! WORTH EVERY dollar. They’re awesome, and showed excellent service and pride in their work. The arrangement even had more fruit than promised… wow.
Coming back for sure.

Her: Thank you sooo much baby! Oh my god it’s so pretty!
Me: :o)
Her: …mmm and so delicious!
Me: ^_​_​^
Her: …and healthy!
Me: =D
Her: …oh-​my-​god-​yum!
That was pretty much my girlfriends reaction when I got her an arrangement from here. She was thrilled.
Nothing can replace roses, but this is an awesome way to change things up. The arrangements are aesthetic, creative, fresh (literally), and all the fruit was very tasty. The melons, pineapple, strawberries, grapes, all were great. The chocolate dipped bananas? I don’t normally care for chocolate covered fruits, but wow. Those were super delicious, even after a day or two in the fridge.
I got one of the small/​mid sized arrangements which was in the $ 50 range. Perfect for one person. Any more and we would have had to share with others to not have any go to waste.
The service was awesome. I walked into the store and had a staff member helping me within a few minutes. He asked me questions, patiently went through their book of arrangements with me, and helped narrow down the choices. Several times he would say, «Oh wait, I know of another one that might be good.» He was actively working with me to find just the right one, and we did. The book has great pictures which makes the process much easier than expected.
I pondered having it delivered, but just like any other affordable delivery service, they can only give an estimated time, so I decided against it. No big deal. Four stars for an overall great experience. If I get the same next time, I’ll have no problem bumping them up to five.
Highly recommended. I’ll be going back again soon. Shhh! Don’t tell my girlfriend!

I ordered the Hello Kitty arrangement a few months ago for my boyfriend’s mother’s birthday. Overall, I was very pleased with everything. The price for the arrangement seemed a little much at first, but looking back at the end result, I am happy that I decided on getting an arrangement from Edible Arrangements.
I actually ordered the arrangement pretty last minute. I ordered and paid for my arrangement about two days in advance over the phone, and was able to just pick up my arrangement a few hours before heading over to my boyfriend’s hosue. The staff were very helpful, both over the phone when I was ordering my arrangement, and also when I went to pick it up from their location in Manoa Marketplace.
The arrangement was pretty amazing. It was definitely what I was expecting via their photos, if not more. I would definitely come back and order another arrangement (perhaps for myself next time, since the last one looked delicious!)

This review is 3 months late. Called them at the last minute for Valentines Day gift arrangement. Again, I had to do something special since I missed the previous year V-​Day due to my deployment to the desert. The Edible Arrangement personnel was very busy that day, so I couldn’t place a custom order, but they created extra V-​Day special arrangements. Paid in advance, traveled a little farther than expected to pick up the arrangement, but was in & out in less than 3 minutes. Thanks to the EA staff that was working on Feb 14^th 2012, you came thru for me to save the day!

Unilocal Challenge 365 # ¹⁵⁰⁄₃₆₅
At this writing there are 5 reviews and I am #6. I’ve read each review as I was curious to the 3 star rating compared to the 4 star rating of the Bishop Street location. I have used this location a number of times now after my 2 time experience with the Bishop street location. That said, I share my experiences with you.
First and with the exception of 1 time, I’ve always placed my orders through the internet.
The 1 exception was my impulsive stop at the store trying to get an arrangement without a pre order. I was asked if I could wait 30 minutes and if so, they could do it. and they did it well.
All orders made through the internet was done and delivered with no glitches. In fact, if there was a question to my order, they called me to make sure they will do it correct. As to their delivery process? Nope! no problems yet
They are pricey as with all the EA locations. I believe Manoa location takes the extra step by contacting me to confirm they understand my order.
Great bouquet and great gift. Oh, one last thing: the counter staff and workers are taught to help carry your order to the car (as they offered on my 1 exception on my impulsive stop)

If you want your arrangement to be a surprise and delivered to the right person, it’s best to do it in person. They delivered my arrangement to the WRONG person and it was a good thing it was delivered to at least someone that would care enough to give it to my husband (the recipient). You would think that for $ 80 and me SPECIFICALLY explaining where I wanted it delivered that it would go to my husband but nope, my husband said the guy who got it was told here you go, here’s an arrangement. I am shocked that they don’t at least check who the recipient is and deliver it to the correct person. How hard can it be?
I actually had an arrangement delivered to me by my aunty in the hospital when I had my son. I really liked the idea… awesome shaped fruits and sweet and delicious too! Oh but do not get the dipped apples… the chocolate and coconut ones are alright but the other ones are downright odd tasting. However, when I tried my husband’s, it was sort of sour and lacked taste. Even the chocolate dipped fruits did not mask the blandness of out of season fruits. I understand certain fruits aren’t always in season but maybe they should tailor their arrangements as such.
The lady on the phone was really nice when I asked about which to choose for my husband. I think she was the owner/​manager — Esther. However, when the delivery didn’t go as planned, I wonder what exactly she had told him.
Lesson learned (albeit the hard way)… order fruits but pick it up and deliver YOURSELF. Save yourself the $ 12 and get it delivered to the right person as a GOOD surprise =). I think that’s why my husband always hand delivers flowers when he orders them for me… dude knows what he’s doing!

This place presents fruit arrangements similar in style to a flower arrangement. It’s essentially fruit on a stick (a bit overpriced at that) that’s arranged oh so nicely. Any establishment that serves food on a stick does not normally get a prop for the classiest place. This is no exception.
There is one reason why I come here-​presentation.
I’m in the kind of business where you have to bring goodies into a client’s office as a way of schmoozing. My clients are always complaining that I bring them fatty cakes, cookies and ice cream. Fruit salad is a great compromise-it’s sweet and good for you. I don’t know anyone that would argue with fruit salad, but my problem is the presentation that fruit salads come in. I would NEVER give my clients fruit salad served in a cheap plastic container from a grocery store. It’s just not presentable. TACKY!
This is where Edible Arrangements comes in. There’s some many different ordering options. They have a full arsenal of fruit that can be mixed, matched and chocolate dipped. The fruit is fresh and in season, so don’t worry about the quality. Custom orders are usually ready in less than an hour. Prices range from $ 25 to $ 250+ depending on what you get. (Yes, $ 250 is a lot for fruit, but I’m sure you get a obscene amount of fruit for that price.)The store is clean and the staff is very accommodating. Tell them how many you are feeding and they will recommend an arrangement. I think there’s a few locations on the Island, but this is the only one I’ve visited cuz it’s close to my hood. Oh, this place is also a franchise for all you fruit salad crazy entrepreneurs out there, yo!
I’m sure there’s many occasions you could use this for. I just can’t see myself shelling out this much for a potluck BBQ so I’ll keep it business related. Clients love it… they always comment on the originality and ask where it came from.
Fruit on a stick is impressive after all!