Christina Luthy Photography

Christina did a wonderful job on our family photo shoot. Friendly and professional, she really made us feel at ease. I think my daughter even felt like she was a model! Photos came out great!

Christina was very responsive by email and telephone. We found this to be very helpful when finalizing our wedding plans. She was very easy to work with, flexible, and fun. We compared other places and her rates were very reasonable. THAT is up to the point that we were still in Hawaii. Now we are home and its November, and no photo album, no discs, and no responses. I have been emailing back and forth each time with a new excuse but no new results. I have had a series of about 12 emails with no resolution in place.
We have seen some previews and are just waiting for the final album and discs. Problem is there can be no final album without us selecting the images, and to date there is no definitive time of completion. This is despite what the contract mentioned, which said photo editing takes 2 – 4 weeks, looks like we are heading for 4 months so far. The service prior to the photos was sufficient, however follow up has been a complete nightmare as we have been constantly jerked around. I will be more than happy to update this review pending the completion of the services paid for. Hard not to feel taken advantaged of given we do not live in Hawaii and responses have yielded no resolution.
Update January 8, 2012 – Had to file a complaint with the BBB of Hawaii in November in order to assist in getting the first half of what was promised in our contract. On December 17, 2011 we received a digital copy of our photos. On or around the week of December 13, 2011 we submitted the photos we liked for our wedding album. About 4 emails later still no response or wedding album. Wedding was on July 29, 2011.