Autoland

Outstanding service before and after purchasing vehicle, Ken and the entire staff were great from day 1. The process was made easy. The badass vehicle selection is amazing. Happy customer. Keep up the quality service.

I have to say is that I love how they treated me. Even if I wasn’t looking to purchase that day, they convinced me into a car. I got a great deal and a great car! I look forward in purchasing another car here! Thank you ken and skyler for putting up the time and effort in helping me find my new ride!

This is the worst place ever. DO NOT Buy a car from here. They sold my son a car for $ 22,000.00 USED car and after 1 week it doesn’t run. When I called the. They said that there would not take the car back but they could get us a discount on parts to fix the car. One week old and it’s broken. My father put down $ 10,000 for a price of shit. Can you say lawsuit? I would give it no stars if possible. They just sucker young boys into buying their shitty cars that look good but don’t run for shit. Worst dealership ever.

About two weeks ago, I bought an Infiniti from this auto dealer. All I can say is that they were great. Ken was the one helping me and he did a great job with working with what I wanted. Explained my budget to him, and he did his best to make it work. He didn’t make me feel pressured, & he was very genuine. I understand if anyone would feel hesitant coming to smaller dealers, but honestly they are legit. The car runs amazing and I’m very happy with my purchase. They have amazing cars in their lot. A lot of luxury cars for a great price. Definitely check them out you guys.

I held off rating Autoland, because I was waiting to see how they addressed an issue I had with the vehicle I purchased. When I presented my offer of a cash sale, had expressed specific terms of the sale that I expected. Upon leaving the lot, I realized that two things I had requested (and they agreed to) did not happen. I was willing to ‘take the hit’.
Weeks later, with less than 200 miles on the car, I had an issue that required taking the car immediately to a dealer. Without giving details, Autoland had done work to the vehicle, and had overlooked a procedure. I contacted Autoland, and told them I expected to be reimbursed. Today, I received a check, along with his interpretation of the events.
I consider Autoland to be operated with the highest of honorable business practices.

Let me just say that I love the new location! It’s so much roomier then the old one! Finally parking so that we can browse, walk around to see the cars, and what’s this?!? A showroom for the cars too! I think it was a great move to be at this location! Also the rim showroom upstairs is really nice too! I know jimmy mentioned that it’s still in the stages of being remodeled but regardless it definitely beats the kalihi location.
So this is our 4^th car that we’ve bought from jimmy, first was our Honda, second our Scion xB, third our Mitsubishi Lancer and now our Mazda 5 van. We got to autoland on Black Friday, (I came straight from work I was pooped) and we were in search of a vehicle. At first my husband wanted a truck, but I kept telling him we have a truck already there’s no need for another so why not get an suv or a van! They had 2 odysseys I was looking at but one had high miles and the other one I wasn’t feeling too much. We decided on a Mazda 5, at first we looked at jimmys personal Mazda but it was show ready, and god knows we are not into the car scene anymore, we decided to go with a stock Mazda 5 and throw some rims on it lol (no slammed cars anymore lol).
We came back on Monday because that’s when the banks were open, ken helped us with the paper work he was awesome. Very helpful. All in all, autoland is the only place from now that we go too, great service and friendly faces!
I miss my del sol and lancer even though it’s been one day lol.

I have really bad credit and I was having a hard time getting financed with a lot of the major dealerships. I was skeptical about the local car dealerships that advertised «Guaranteed Approval» for bad credit, no credit, or bankruptcy. However, a coworker of mine had recently purchased a car at Autoland and he recommended that I go there with the credit situation I was in. I met Ken on my way in to the very clean and friendly office. I showed him the car I wanted and Ken immediately set to work on getting me my 2009 Corolla with some nice rims. Big shout out to Skyler for hooking me up with a nice deal for the rims! The whole process was very easy. I explained my financial situation, and Ken, who is like a man on a mission when he’s trying to get a customer their dream car, worked diligently to get me approved. I was able to drive off the lot in my new car only a few short hours after stepping onto the property for the first time. I’m still amazed at how easy getting the perfect car was here at Autoland. Without giving specific dollar amounts, Ken was able to give me a very good discount on my ’09 Corolla. The discount is valued in the thousands! My monthly payment isn’t crazy high either. Great job Ken! I will definitely be recommending Autoland to my family and friends if ever they are in need of a car. Majahloz Autoland!

Came here because I needed lock nuts. Waited a bit, but after that smooth sailing. The guy that helped me was super chill and got me exactly what I needed no trying to pull a fast one or upsale. Asked me what I needed we walked up stairs and was all said and done in about 10 min. They have an amazing selection of cars and rims and parts to boot. If you are in a rush or want things now I think these guys are your place.

Not sure how most people buy a car, but I want to shed some light on my positive recent car buying experience. Before I even called or visited Autoland, I did my research, knew exactly which car I wanted, how much it was worth, how much I wanted to spend, what my credit score was, how much I could afford and what financing terms I wanted. This made the car buying experience much smoother. After comparing prices online, and coming across the car I wanted on a Craigslist ad, I called around 6:45pm on a weekday evening and informed them that I was interested in one of their cars for sale and wanted to get an appraisal for my trade in. Even though they close at 7:30pm, Jimmy told me to come on down and they would wait for me. When I got there I met with Ken, and explained to him the price I wanted and the financing terms I was looking to get. Ken told me he would work on it the next morning and call me if they could do it. I got a call mid-​day that they were able to get the financing on my terms. I told him that I wanted the car, to get the paperwork ready and I would come by after work. The paperwork was ready when I got there, no hidden fees or charges, car still under factory warranty and it was in great condition, and no waiting around for hours. No unnecessary sales pressure, because I went into it knowing exactly what I wanted. Autoland did a great job and my expectations were met!

Worst customer service ever! Don’t buy cars from this location, the sales person that I was dealing with never returned my calls or responded to my emails promptly, and when he did he never answered any of my questions that I already had propositioned. They’ll claim they have so many customers that they are unable to remember your name even though they spoke to you several times. I filled out multiple credit applications because they claimed that I had not completed any of the forms. After going through this same process over and over I finally gave up on purchasing a car from this dealership. The sales man was cocky, and unprofessional. I would give them half a star but it won’t let you give anything than a full star.