Aqua Oasis

I would not recommend ANY guest to stay in this hotel. My son slept in a bed that was covered in someone’s blood. The sheets were already laundered, and place on his bed as a new set of sheets. I went down to the front desk to complain and the attending staff member ask me to lower my voice and refused to call anyone from management. I am also a travel agent and will not recommend any of my clients to stay in such a careless hotel.

We are thoroughly satisfied with our stay here. Great service. Great people. Great Experience! Mahalo nui loa Aqua Oasis! :)

This hotel was perfect for my family! We live on Oahu, but we wanted to stay in Waikiki for the weekend 4÷8÷16 — 4÷10÷16.
I booked a junior suite for us, but we were upgraded to a junior suite with a kitchen. Other reviews commented that this is an older hotel (which it is), but by no means is it run down or dirty. The décor is modern and the common areas and our hotel room were super clean.
Parking:
They only offer valet parking and it’s $ 30 a night. There are in and out privileges though.
Lobby:
The lady at reception was really nice and the lobby is airy and open. They have a koi pond, laundry facilities, pool and sauna. The pool is small, but perfect for taking a dip and relaxing. If you’re looking to swim laps, then you’ll be disappointed. They give you beach towel cards that you can redeem at the front desk to use at the pool or at the beach. There is also a continental breakfast every morning between 7am and 9am. We only made it down once, but they had toast, bagels, fresh fruit, juice and coffee. They also have a dvd and video game machine near the elevator where you can rent discs for free. There is also iced water with lemon slices available in the lobby at all times.
Room:
We had double beds and a sofa bed… The mattresses were nice and comfy. The ac was cold (yay!) and provided white noise to drown out any street sounds (we were on the 3^rd floor). There were packs of ear plugs in the room too just in case it’s too noisy for your liking. There was no construction going on while we were there though and thanks to the soothing sounds of the ac, we didn’t need the ear plugs. The balcony was large and spanned the length of the room. The room also came with a play station… That’s what we played our rented DVDs on. The tv stand had a connecting desk with a swivel chair. And there was a sofa and coffee table too.
Kitchen:
There was a good size kitchen with a large refrigerator, 2-​burner stove top, sink, microwave, toaster and coffee machine. The kitchen was stocked with silverware, pots, coffee and tea. We didn’t open all the cabinets though so I’m not sure if there were plates and bowls as well. They did provide a couple rolls of paper towels too.
Bathroom:
The bathroom was great! There was a bidet (with a warming seat) and a soaking tub with lots of space. They provided the usual toiletries: bar soaps, body wash, lotion, shampoo and conditioner. The water pressure for the shower was great and the tub was spotless.
My family was raving about this hotel and out room the entire time we were there and we can’t wait to go back :) they also give you macadamia nut cookies at check out!
** all the pics I added were taken right before we checked out of the room. I wish I took pics as soon as we checked in. That’s why there aren’t any bed pics… We didn’t have time to make the beds before we left hehe

A basic gem in the heart of Waikiki… this older hotel still shines by virtue of its friendly and professional staff, daily continental breakfast, and perfect location… great value also when booked through Priceline.
If the room had a microwave oven I would give it 5 stars lol… Seriously, our 7 nite stay was pretty much no problem. Oh, let me remind you… Parking is not free if you have a rental car… They charge $ 30 a night… Waikiki is a lot like San Francisco… Parking is a you-​know-​what… Anyway, since we work a little harder, we decided not to pay the $ 30 and I had to search for street parking every time we came back since we had a rental which is of course a godsend if you have to travel around the island… Sometimes it took me over 30 minutes but I seemed to be able to find something almost every night… parking during the day can be found at meters but it is a dollar fifty per hour and you have to come back and feed the meter every 2 hours… Luckily, we were out and about away from Waikiki most of the time during the 7 days… There is free parking available along the canal along Ala Wai but you’ve got to be quick in the mornings otherwise good luck… Just part of being on the island I guess

Really nice place, we got upgraded to a one bedroom suite, it was sweet. Very good location, right next to all the shopping & beach.

I’ve stayed at the Aqua Oasis more than once and have always recommend it to friends, but while I did enjoy my last stay what happened after has turned me off from this location.
When I checked my credit card bill I had been charged by the Aqua Oasis two days after I checked out. I called to see what this charge was and they said they had no record on their side. I waited to hear from the manager (no response) and was told by a clerk that they had charged another guest’s room into my card. He was nice and admitted the mistake was on their side, but never gave much of an apology.
I understood, but I still wanted to talk to a manager and he said I would have to call the next day because the managers weren’t on site. I called the next day and no answer. I waited until my card was reimbursed and called again. When I spoke to the manager to let her know my card received the money I felt I was not being listened to.
I simply said I was disappointed that the issue wasn’t caught earlier on their part and that I would have appreciated an apology. She was so insincere and did nothing to help me as a patron or train her staff in how to handle this type of problem. Until I feel valued by and confident in the managerial staff at the Oasis I will no longer be staying there.

Small and outdated hotel.
This hotel is near the shopping outlet small walk to the beach. Little Pricey $ 157 for a standard room.
Lobby is entirely outside had a friendly and peaceful vibe. Front counter was busy when I checked-​in at 3pm.
Room — Big bed and neat bathroom. Had a PS3 in th room for gaming and movies. Small table in the room made it feel cramped. The AC was position right above the bed, the condensation would far right on you. At night, it would be noisy a bit.
Wifi — sucked! Very slow and would cut off at times. I’m a wifi hogs.
Pool — front desk gives you cards for free towels. Pools to small. Why need a pool when the beach is down the street 15mins.
Parking — None! Only valet parking. SHUTTLE TO around town is free.
Breakfast — small but good. Worth tasting.
At checkout. The front counter was friendly and gave me a discount on the internet and the rolling black out for a «good» review. Here is my review. I can’t be bought.

Couldn’t say better things about price, location and staff of this hotel!!! I travel incessantly for work so I am pretty informed about the market. This has to be the best bargain in Honolulu. You can easily walk to every place you would want to go downtown– beach, mall, and tons of restaurants and stores. Ideal location in Honolulu. I wasnt familiar with Joy Hotels prior to coming to this one, however, based on my stay and the amazing staff, I plan on searching specifically for Joy Hotels on future trips.
Rooms were comfortable and somewhat luxe for the low price. On site and free movie and game rental machine was something I have never seen in any hotel at any price. This would be especially good for a family with kids looking for ways to entertain in the evenings. Go for the kitchenette suites if possible;full kitchen and onsite laundry it will save you lots of money! Although there is some construction noise in the daytime, that is true everywhere in Honolulu given their is massive construction going on everywhere and the hotel provides u with earplugs to block it out.
Best thing of all was the staff, especially Ryan at the front desk and Bellman/​Valet, Mike. Ryan was cheerful and extremely helpful, never tiring of answering each and every question i had thruout my stay. Mike was kind and always attentive to the needs of every guest. This kind of service is usually impossible (in any city), to find at a hotel in this price range.
I would recommend Aqua Oasis to anyone coming to Honolulu especially families!
The only suggestion I would possibly make, is that they provide a soap dish in the bathroom.

Awesome hotel. Close to shopping food and 2 blocks from the beach. Provided towels and beach chairs as well as free dad’s (not that we were ever in the room but hey you might need them) great staff very welcoming. We will definitely be back.

I was convinced to get a room here for our Anniversary. We were so pleased! The nice lady who checked us in, upgraded us to a king suite. From the outside, there are no bells and whistles but the service and the room were amazing! Full kitchen, a tub that we could both fit in, and the ac was ice cold! They have local rates, so ask for them if you’re from here. Take a beat at the small koi pond, and relax.
Downside, it can be a little loud from the construction of the new ritz, but the have ear plugs in the room.
I would definitely recommend this place if you want quality over quantity.

Our stay here was great 7 nights it felt like home and we sure made it feel like it. will definitley be back here. staff are wonderfull like mike mark stephen, we loved channy! manager was very understanding close to waikiki shopping food beach! comfy beds great room pool was just perfect!
Con
house keeping was abit of a downfall but i guess this all comes down to giving good tips! which is hard as $ 5 dollars a day can get expensive after a week!

We had a great experience at the Aqua Oasis (Joy) hotel. While we probably won’t stay in Waikiki again, we would definitely stay at this hotel again.
Pros:
Shuttle– all of the Aqua hotels in Waikiki share a free shuttle to the Ala Moana that comes every 20 minutes. You can even track the shuttle’s location on your smartphone.
Easy check-​in– check-​In was easy breezy. We arrived early and they checked us in anyway and upgraded us to a junior suite. The room was clean, spacious with a balcony and soaking tub. There was even a play station and you could rent games and movies downstairs for free.
Perks– we mentioned it was our 10 year anniversary and they sent up champagne with chocolates and cookies! We had a shuttle coming an hour after check-​in (which is already a nice late 12 pm) and they let us extend our time to 1 pm no problem.
Valet– parking in Waikiki (and traffic congestion in general) is crazy. $ 50 is normal in this area, and valet at Aqua Oasis is a steal at only $ 30 a night.
Location– we didn’t spend much time in Waikiki but loved having such a central location. Close to everything and easy to get all over the island by car.
Laundry– we found that we were sweating more than expected and needed to do laundry. They have laundry on site for $ 3.00 in quarters total, plus $ 1.50 for detergent. Could not have been more convenient.
Breakfast– the continental breakfast was small but had everything we needed. The muffins changed daily, several different kinds of coffee, boiled eggs, yummy pineapple juice, and more.
Cons:
Noise– the only downside to our junior suite was the noise from the street and restaurants. This is totally out of their control, and they provided ear plugs. The bed was the most comfortable hotel bed we have ever slept in and the noise was not a bother with the ear plugs. Maybe request an inside room if that is a concern.

Mike at valet was the first person we met at the curb and was so nice and helpful. Everyone else from the front desk to maintenance was really nice and welcoming. Clean room and good continental breakfast. Love this place

I loved my stay here. My boyfriend and I went to HI for the weekend and we had a horrible hotel situation where we needed a hotel and FAST. I called and had a week stay booked within 5 minutes! The Valet parking was really nice and the staff were so wonderful! I never wanted to leave (who does!?) and the continental breakfast was different every day which was nice. Our room was beautiful! We went to the DVD kiosk and got a couple movies to watch during our visit, I don’t think I have ever stayed in a hotel with a PS3 but it was a unique touch that made the hotel even better. If I could return to HI I would definitely try to stay here again! Thank you everyone who make our almost-​nightmare vacation into a paradise we much needed!!!

Hotel photos always make the place look much better than it actually is, we stayed here a week and it was OK.
Pros:
–It’s not on the beach, but it’s quite close by, a short walk.
–They lend you beach towels and chairs.
–Staff are very friendly.
–They offer some breakfast, which is very simple, toast and fruit, etc but usually that’s all you need.
–Wifi was very good, probably the best hotel internet I’ve had.
Cons:
–A number of bugs in the room, mainly little flies, but I guess you kind of have to expect that here?
–Valet only parking.
–No airport shuttle :(
–Beds not super comfy
–AC is kind of loud at times
–The outside noise can be loud at nights but this is probably the norm for Waikiki.
If you are a problem sleeper, might not be the best hotel but otherwise it’s overall good value for the dollar.

I think the location and value of this hotel is really good. That’s the main draw for this hotel. Service was good, but I don’t think it was special. The room itself is okay, but not what I was expecting out of a hotel ranked this high in Hawaii. The bathtub design was weird and we had trouble operating the AC unit. Their restaurant downstairs is pretty nice too.

Did not originally plan to stay at this hotel but after messing up on my dates in Hawaii I had to book somewhere last minute for my other hotel was full for the night. I was pleasantly surprised with the hotel, before getting there I did not know much of the hotel but it was very clean and had very friendly staff. I would highly recommend this hotel to anyone staying in Waikiki.

Great hotel with a staff to match. Continental breakfast, easy access to nightlife and shopping and a five minute walk to Waikiki beach make this a hot spot to stay. Would have given 5 stars if there was more drawer space.

Stayed here for 5 nights this past week. At first I wasn’t a fan as i felt the pictures on the website were a little misleading. This is a very old hotel that was recently updated with modern décor. I also didn’t like that the rooms had outdoor entrances and that the lobby was so open as it felt unsafe. For some reason Trip Advisor rates this as a romantic hotel, but it’s definitely not romantic and more of a family hotel.
By the 2^nd day I was starting to like the place but 5 days was way too long.
Pros
— Basic breakfast (pastries, toast, fruit, coffee/​tea) is included in the resort fee
— Wifi is also included
— Free lemon water in the lobby
— Free shuttle to Ala Moana Mall
— Free towels for beach use
— Nice toiletries
— Nice TV and PS3 that we did not use
— Close to restaurants and shopping
Cons
— No fridge in room
— Blow dryer was very weak
— Did not have luggage racks/​counter space for luggage
— Very open motel style room entrance and elevator is easily accessible to anyone
— A bit of a walk from the nice soft sand part of Waikiki beach
— The bed had only a sheet (which had a few holes) and thin blanket, no duvet
— Can be noisy as Lewers is a main road and construction is happening outside
Overall, I’d stay here again if I had a family, but not as a couple. We spent the last few nights at the Vive Waikiki and that was better suited to couples.

Had an awesome experience at the Aqua Oasis ! It was easy to check in with no hassle ! The hotel is newly renovated and the rooms look beautiful. The big plus for me was the deep soaker tub ! The lounge is very nicely decorated and very relaxing. The pool is on the small side but that’s fine, there’s a beach in 2 – 5 mins away walking! Something I also enjoyed were the free movies we were able to rent, new ones too ! For those who are looking to go to ala moana, the hotel offers free shuttle, I believe it comes every hour.
The big thing for me that brings me back is that I felt like I wasn’t in Waikiki. If that makes any sense. Waikiki is a very busy, loud, obnoxious area and the hotel just seemed to be a paradise of its own.
Don’t forget to check out the private koi ponds they have, definitely a nice place to sit out and have a cup of tea.
I almost gave them a for star, why? The only down fall was that their breakfast didn’t really meet up to the expectations. It was 2 types of pastry, drinks, and small fruit.

Great hotel and staff the room is clean, beds and the view is great highly recommend if your in town

I was in search of a hotel that was clean, safe, convenient, and affordable for our mother-​daughter trip. This ended up being a perfect match for us. This was my mom’s first trip to Hawaii, and she said on more than one occasion how much she loved the hotel. The staff is very friendly, and we truly felt the Aloha Spirit. We were able to walk to the beach, shops, and restaurants with no problem. We enjoyed breakfast each morning (especially the fresh pineapple). It’s not extensive by any means, but it had all that we needed to get our day started. Our room was very spacious, the beds were comfortable, and having the balcony to dry our clothes was helpful. There wasn’t much of a view, but we drove around for that. Last year my husband and I stayed at a chain hotel on Kalakaua Ave., and while we did have a view of the ocean, it was louder, much more expensive and not as personable. This was a charming little hotel, and I would definitely stay here again.

* excellent location! walking distance to the beach, restaurants, shopping areas and ABC stores
* very nice and cozy hotel
* in room wifi (although it’s VERRRY slow)
* customer service is outstanding!
* the shuttle drivers were safe
would’ve loved to stay another week at the oasis, but rooms were all booked, so we had to find another hotel. other than that, I would highly recommend Aqua Oasis!

Gorgeous suites after the remodel. The big suite with a kitchen has the largest hotel bathroom I’ve ever seen. They have soaker tubs, giant balconies, and the big thing we noticed was how much space the suites have. They were fantastic! Also, the décor is simple sheik and clean. I like that the doors to the rooms are all different colors with a colored light above the doorway. Also, the downstairs lanai is a happening place. The quiet pond on the first level is pretty. Even the laundry room has a place to wait for your clothes. Oh, and they’re military TLA approved. A win.

Went on a last-​minute family vacay and found them through
. When you walk into the open entrance right away you get that vacation feeling. Tikis, swinging chairs, lounge areas and Koi pond complete that. Already got a great rate via
but it got better when we checked in. The manager Dexter upgraded us to a junior suite because ‘a family with kids needs more room’. The entire hotel staff is amazing. Service is excellent from Valet to Housekeeping to Frontdesk. The room was very spacious and it was perfect to have the kitchenette. Super comfortable beds. Great complementary wifi reception in the room. The hotel is centrally located in Waikiki so beach, restaurants and nightlife are in walking distance. Yes, the pool is a little small but who cares when the beach is only a couple minutes away. My entire family loved our stay with Aqua Oasis. We had the best vacation ever!

This hotel is good to average but what makes want to stay here again is the customer service it was phenomenal. The staff are friendly and very helpful. The manager was great.
The room we stayed in was a junior suite and it was spacious, the huge selling point was the soaking tub. It was great to stay and relax and the location of the hotel is one block of the strip.

The staff was incredible, if not for them I would rate the hotel at three stars. The location isn’t bad. The worst part of this hotel is the policy of one coffee a day, that wouldn’t be bad if the pot wasn’t so small (about two little cups)

I also posted on Trip Advisor on August 30, 2013
The hotel first off is not on the main strip of Waikiki but only a block away from the action. Please note that the hotel seems to have two separate sides as far as rooms are concerned. One side is more of a long term say and the other is a quick stay section. The rooms are dated with older furniture but the room my husband booked was clean, quiet and spacious for the price. My only dislike was parking. Valet parking is somewhat mandatory as there is no street parking on that block, but the location couldn’t be beat for the price. I would recommend this hotel for coupes not so much people with children.
Room Tip: Ask for a extended say room if you plan of staying a while and require more home like amenities.
HOTEL MANAGEMENT, did confirm that they do actually have two towers; one is built more for extended stays/​as a suit. it includes a kitchenette. Very happy that they confirmed this. I’d gladly return to this hotel if my husband and I visit again.