A Big Kahuna Motorcycle Tours & Rentals

Called to rent a BMW 800GT for Friday but called them Thursday evening a few minutes before closing to see about scheduling for Monday; they were very accommodating.
Monday came and while GT800 wasn’t available due to maintenance, they provided me with another bike if my choice. Bike was decent for a rental.
Personnel were very helpful in regards to service and questions about roads to ride and Honolulu traffic in general… which sucks. While location isn’t great I would have no problem in recommending this company.

I have rented motorcycles from Big Kahuna on several occasions.
They has a good selection of Harleys models to choose from as well as a few BMW models.
The staff is very helpful getting the paperwork filled out and the bike ready for you. Helmets are available as well.
They also rent pedal bikes and scooters.
Great service and competitive prices and located in the heart of Waikiki for easy access to everything.

The best day in Hawaii ever!!!
This place is local to a T. They must also own the little quick mart next door and they are a very sweet family with cute kids.
Rented a Harley Davidson for 8 hours and the badass lady who did the rental suggested an incredible 6 hour route around the entire island of Oahu! We stopped for shrimp, swam at north shore, shopped in the local historic town halewa, then, as the climax of the trip we stopped at the dole plantation and ate fresh pineapple! She gave us this map and wrote the route for us. It was honestly the best day of my life. The rental was only about $ 140 for the whole day and we spent about $ 10 on gas. What a bargain! The route also goes through incredible rain forest mountains sky high!
I highly recommend this place

I reserved two motorcycles when my brother was visiting from out of town.
Harley ultra limited and the street glide.
Im going to start by saying this was the day after hurricane Iselle was supposed to hit us.
As we got to the store, we were told that the ultra wasn’t working properly and we’d have to pick another bike. While I appreciate not getting a bike that’s going to break down on me, I would’ve liked to get notified since I’m sure that they didn’t find out that the bike wasn’t functioning well that morning.
Bikes looked like they hadn’t been cleaned in at all (dirty and dusty). I ended up getting the heritage soft tail, even though I wanted the road king, but that one had a big crack in the leather on the seat.
My brother lost the bike key. Big Kahuna was very nice and professional about it and gave us a spare key.
But upon our return, we were told that we are going to be charged a fee to replace the lost key, which is totally fine. But please don’t charge me the marked up price for the lock, that you would charge a customer buying it from you and claim that’s how much it costs to replace it. You don’t have to make a profit off that when it’s clear that you get it for less.
With all that said, the bikes started every time we wanted them to, and we had a great day.
I don’t think i’ll be coming back here, which is unfortunate because I had heard good things about this place, and considering I live on Oahu, I would’ve been a returning customer and a good source of recommendations.

fool me once shame on you. Fool me twice, shame on me. First time something off the bicycle and brakes dont work. I had to fight them tooth and nail so they didnt charge for the broken bike they rented us. Should have learned. Second time, was today. Father in law rents the bike, is walking it down the street and the opposite, the brakes lock up. front brake. he calls the shop and Atsuko says it s a simple fix. He calls me. I leave my office, head down there and realize two VERY obvious things. who ever worked on this very old crappy bicycle they bother to rent out wrapped the cables around the frame. It was missing a C clamp that should hold in the cables. 2 hours after Father in law makes the phone calls, some dude comes in with his bicycle and offers to repair it. I told him to take the bike back and we wont need it. He looks at me and has a WTF am i going to do by riding a bike back and carry one back. Problem is, it isnt my problem. They should be responsible enough to know that if an item they clearly dont repair well breaks, they should come with TOOLS and the ability to haul it back. Fortunately, between tools I had in my car and he had, we unbinded the brakes, uncrimped the cables and got the bike to roll. If Daddy has been riding and the front brakes locked up, its called a high side and he goes right over the handle bars.
think a report to the BBB is going to happen. not pleased with the lack of courtesy lack of safety concerns this place has. renting out a rusted bicycle with missing parts. shame on them. and when i tried to talk to the lady, she almost froze up and insisted to speak with daddy in law. maybe she knew i was an attorney?

Larry and Atsuko are the hardest working, most honest and caring people in the business. And this is by no means an easy business.

I’m a flight crew member and pass through HNL often. I have rented Big Kahuna 5 or so times in the last few years. I like renting there as its one of the few places to rent BMW motorcycles. I felt the staff was friendly and the motorcycles were in good shape. On one occasion, i had reserved a F650GS twin but when I got there, there was a problem with the front brake so they offered me the F800GS at the same price as the F650GS. While not as big as some of the operators on Waikiki, I really like the mom-​and-​pop atmosphere and come here first. Ride safe!

I came in to rent a bicycle and they didn’t have one in my size, so I rented a Harley instead. Larry the owner was a no nonsense guy and was very easy to deal with. He rented me a brand new Heritage Softtail just like mine at home, but twelve years newer. It was a sweet ride with six gears, EFI and much more quiet than my bike. Larry also had many other motorcycles to choose from and I was very tempted to try the BMW dual sport but I decided that I may get into to much trouble terrorizing the dirt tracks on the island. Probably a wise decision to stick with the cruiser!
It’s seems that Larry is an honest business guy from the Bronx trying to make a living and providing a cool service to locals and tourists alike. Is it to much to ask to return his equipment on time and undamaged so he can provide it for the next customer? I don’t think so!
Thanks again Larry, I’ll see you next time I’m on Oahu!

I just dropped off my rental of a BMW F800GS. The whole experience was perfect. The owner Larry helped us with excellent customer service and made it easy from the beginning booking via email and phone from home. The BMW was in excellent condition and performed perfectly. It was in good condition with only 17k miles. Thank you Larry. I highly recommend this business.

It’s no surprise, looking at the reviews in hindsight the more recent reviews are so bad. I was a 20 min late returning my 9-​hour rental and got charged $ 25 for it. I had called and told them I was running late and was told it was fine as long as I got there soon. But when I got there, I was ambushed with this fee. At first they told me it was because I said I would be there in 5 min, when I reminded them I said 15 minutes, they then pulled another clause of the contract to say they could charge me for being late anyways. Why bother to call ahead and give a heads up if they were going to charge a fee anyways. Not to mention the horrible helmet they gave me and generally bad servicr all around. Avoid at all costs, chase rentals is right around the corner and its no surprise they’re so much larger and more successful.

Stay AWAY from this shop.
The owner threatened to send his 150 member biker club after us after not letting us return our bikes 1 day early. He was screaming curse words and obscenities only a few inches from our faces. Very negative experience. I would recommend finding somewhere else to spend your money.

Bikes were extremely old and the customer service was extremely terrible. I returned the bike and informed her that it had issues with the brake and shifting and she laughed and said ‚” have a nice day”. I’m sure the next person to rent the bike I had will «have a nice day». Shame!

Very convenient if you are staying in Waikiki. When we arrived to pick up our bike, the first thing out of the guy’s mouth was «I don’t know anything about it.» Apparently not the man (Larry?) who called me to confirm and take my credit card number. Atsuko was helpful but obviously not pleased with whoever-​he-​was. It got worse from there. Yes, the bike was filled with gas. It was not clean and the guy failed to mention that the last rider perhaps did something evil to the brakes or that the various indicator lights came on intermittently but should be no problem. He claimed it had been happening for three months and was probably a switch problem. Really? After less than two hours we returned the bike and left. Find another shop to rent from is my recommendation.

For those with motorcycle licenses and a desire to cruise around Oahu on something with a little more oomph that a puny 49cc moped — Big Kahuna has a great selection of Harleys and also some great BMW touring bikes including a fairly new and in great condition BMW R 1200R. We rented this and the BMW F800 GS for 24 hours and had a great time cruising around Oahu, especially on some of the windy mountain roads.

This is one of the few places on Oahu that rents more than typical Harleys so I took advantage of it. I rented here one day and liked it so much I came back for a second. Larry and Jason were very upfront about renting and the prices were fair. I went in without any attitude and they responded in kind, we’re all just fellow riders.
They also rent bicycles and have ties to a local scooter rental place, so take advantage of that if there are some riders not ready for a motorcycle. I got a BMW F800GS one day and a F800GT the next; they were both well maintained and offered zero problems. It’s quicker if you do some paperwork before hand and just pick up the bike when they open at 8a, and most rentals are due back by 5p. If you can’t make it back they were cool with keeping overnight for a nominal fee ($ 25).
I’d definitely come back.

Had a very bad experience we booked a Yamaha R6 and a BMW F800GS more than two weeks in advance. On the way to the store we callefl to make sure everything was good and that’s when they told us that neither bike was available!
Seems like they weren’t planning on telling us until we got there.
They suck… Stay away

Rented a Road King for the day. Quick and friendly service. Bike ran great. No issues when returning at end of day. Would recommend to anyone.

This is a great shop to rent motorcycles! Larry is a cool and friendly guy. Atsuko (sp?) is really sweet and charming with a dashing smile and enthusiasm as she showed me routes on a map. I rented the Honda Shadow Phantom and it was a sweet ride. I rode all along Waikiki and to the east coast. It’s a nice, smooth and comfortable bike. It’s located in a good, central location in Waikiki. They only have helmets available to borrow and I believe a poncho yellow coat.

The folks were cool. Most of them young and handled business great.
Quick and easy. No hassle. The front splash guard even popped off randomly and they were cool about it. The only real complaint I can give is the customer service. Calling is almost impossible to deal with, going in person is best. Returning wasn’t a problem, but when they aren’t there to accept the return can be frustrating because of the fear of getting over charged for returning late, but they were cool about that too because THEY WEREN’T THERE and they knew it.
Would come back.

Bored? rent a scooter and muck around town!
$ 35 to rent a 50cc scooter for a day. Its a Sym brand (from Taiwan, not bad). I’d rather do a Vespa or Buddy, but gotta take what they got.
I got there slightly before 9 am and there was only 1 left.
Great service and friendly staff. The lady noted all dings, dents, and scratches that I was pointing out. The guy (Larry the owner) was very thorough in going through how to operate everything on the scooter. Included in the rental was a huge chain-​linked lock (mandatory) and helmet (half-​shell, optional).
So this scooter was like my deathtrap. … against my better judgment and MSF, I went around without the helmet on. I topped out at 30 – 35 mph indicated, most likely real speed around 25 – 30? I went around diamond head a few times, punch bowl memorial, around waikiki beach, some various locations for food, and back to diamond head later in the day to hike up ($ 1 to get in on the scooter, same as pedestrian price, cheaper than $ 5 car fee).
Quite fun. FYI, they have no insurance so you’re liable for all damage (but maybe your insurance covers it if you have motorcycle coverage).
Oh yeah, if you have some, bring ear plugs. The wind might hurt after a while (especially the coast side around diamond head).
BTW, Hawaii is a no lane-​splitting state. I did see a cruiser get pulled over for doing it.