Cycle Max

I just bought a bike here. The sales people were very nice and the bike was a good bike for a decent price. However, once I put down the deposit and financed through my own bank, everything changed. First, they didn’t put all of my gear onto my buyer’s order like I’d discussed, so I had to get my bank to revise my loan. Then, they kept resending the buyer’s order without all the bike information the bank needed, and losing their temper with me when I called and explained what I needed. The salesman actually answered with «Christ, not this again!» and flipped out on my insurance agent as well when we called to verify the VIN. It took TWO DAYS and almost 10 phone calls to finally get the information sent to my bank that they needed, and when I finally got my check and went to sign my paperwork I found that Cycle Max had not added all the parts I’d ordered for the bike into my deal after all!
I certainly wont’ be going back, and it’s a shame because they are the largest and closest shop in my area. They do have a good selection, but prices are high market value (no great deals really) and it seems that if there are any hiccups during your buying process you’re going to get a run for your money.
The ONLY reason I still bought that bike was that I had put a deposit of my own money down and it was non-​refundable.
I intend to search for other shops to take my new bike to for service and parts. Save yourself the headache and go elsewhere.

I stopped in here with the folks because I wanted to show them the bike I purchased back in Seattle. We walked in and were warmly greeted. I explained that I was there to see if they had my version of Suzuki that I could show the folks. The sales guy was really great. He said they had a used 2006. He took me right over to it and then made a little small talk with us.
Usually when you walk into the bike shop all the sales guys ignore you if you’re a woman. This is not the case here and I would not hesitate to make any purchase here.
The selection of cycles and gear is really good especially since this is what I’d consider a smaller shop. There were at least 150 bikes to look at and sit on.
We spent at least 45 minutes in the store looking at all the gear. We would have stayed longer but the power went out. I suspect my Mom will be back to the store to do a little more checking out as she kept asking me if I liked certain things. There wasn’t really anything I disliked.
Overall it was a very pleasant experience.

WOW! I couldn’t say anything better about this place. Brian Greene was so helpful and so polite. He even included me into the conversation even though it was my husband who was purchasing the scooter. All the staff was friendly and greeted us warmly. Brian was very knowledgeable and went through everything with us. He even stayed after closing to help us get the scooter on the trailer for us to take it home. We got the best deal at Cycle Max and trust me we did our shopping around! I have a very happy husband and I have Cycle Max to thank for that! :) Thanks to all the staff especially Brian Greene our salesman!